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Orthopedic reviews in Richmond

Real People ~ Real Reviews ~ Real Results

  • Every aspect went extremely well, from education, preparation, surgeon involvement, impeccable nursing staff, and great rehab specialists. Post surgery follow up was also very thorough to ensure that I was making appropriate progress in my recovery.
    - Paul B.
  • Dr. Palmgren was very professional and easy to talk with. He understand my frustration (since I had been having pain for over a year) and was comfortable given me options for treatment. He ended up performing surgery on my foot in October of 2012 and everything went great. I used their office's for PT after surgery and would gladly recommend them to anyone in a similar situation as I was.
    - Abree V.
  • On June 10, 2010 my daughter received surgery at Advanced Orthopedics Outpatient Surgical Center. She had a neuroma, a small growth, on the nerve of the right pinky finger . She was otherwise a 29 year old in perfect health. The nurse anesthetist gave her 375 mg of Propofol, a dosage usually given to patients who are to be intubated and by her admission did not use a saturation monitor. My daughter then had a cardiac arrest. She was not intubated for 11 minutes. My daughter was initially expected to be in a persistent vegetative state. She now cannot move her arms, her legs and cannot talk. She requires 24 hour care and is not expected to recover.
    The nurse anesthetist had a negative history with the Virginia Board of Medicine. This was known to Advanced Orthopedics and the nurse anesthetist said she was hired because she was a friend to one of the doctors. Advanced Orthopedics has not apologized for the poor care my daughter received in their facility nor have they offered anything to our daughter to assist with her care .
    I sent my daughter to Advanced Orthopedics and this was the worse mistake of my life.

    - Deborah W.
  • I went in on a Monday and spoke with him for half an hour, along with a physical exam. He said he agreed with the other doctor as far as what was wrong with me. He said he could schedule an MRI (which would mean waiting for weeks), or have surgery. I asked if he could just go for the surgery, and we scheduled the surgery for the next day. He had me back to work in 3 months! He treated me for the next 3 years, then he referred me to Dr. Jessup, who is also in the office. I saw him twice and was very impressed. Because of my back problems and medical concerns, I have gained 100 pounds. Dr. Hou took over my care and installed a spinal implant stimulation devise in my back that takes away the pain and has changed my life! When I have lost the weight, we are planning a double knee surgery. The entire operation is exemplary! The office is run very well and the staff knows me and speaks to me on a friendly level. The office understands that your mental and emotional health are also important to treatment. They are caring but also very professional. They are not pill pushers, they are problem solvers. They work very well with my other doctors' offices. Dr. Hou's secretary, Heidi, writes to me every month to check on me. I can't say enough about them!
    - Nancy and Rose S.
  • The follow-up appointment went well. I was again told that the original diagnosis of osteo-arthritis was from earlier in the year had not changed. Was given a steriod injection to help with swelling. Was told to continue with rehabilitation exercises and to continue using the anti-inflammatory medication as needed. Although this was good treatment, it was not what I wanted to hear. I believe they could have done more by telling me more about other options like arthroscopic surgery to clear out any lose bodies that may be causing the continued swelling. Overall, good facility and patient care.
    - Ruffin T.
  • Went beautifully, exactly as expected, no surprises. Good coordination with hospital admissions and admission testing, Good communication with rehab center as well. Sometimes did experience rather long waits at the office but he spent as much time as needed with each patient so it was all good, bring a book, it s worth the wait.
    - Sara L.
  • I went in and spoke with the doctor about my hands. He recommended that I set up an appointment to get a physical testing on my hand where they insert needles to check the nerve conductivity. All of that was okay but the first doctor was not very open to questions and seemed to be in a hurry to get out of the room. The second doctor did the testing and determined I had carpet tunnel syndrome. He recommended surgery after I asked what I should do. I never went back and never will go back.
    - Jamie F.
  • Everything he said to me before the surgery, he told me I was going to be fine. He really calmed me down and I was out of the hospital in 4 days and driving my car in 15 days. It was a snap, it went fine. He knew I was a nurse and he broke it down for me, and understood the reasons I was having second thoughts. He's very approachable. I had a wonderful physical therapist, and the whole team was just fantastic. I had the appointment scheduled for a Monday, and on Friday they called to ask why I had cancelled the surgery, and I hadn't. There was some kind of confusion somewhere, which wasn't on my part, but they wanted me to call my insurance company. It was something to do with pre-approval, which I thought had been taken care of earlier. It was a little thing, but it bothered me because I had prepared everything for Monday. It did work out fine though, my surgery was on Monday as planned.
    - phyllis f.
  • The only area where we've had trouble is billing. He has good communication skills and is a good diagnostician from what I can tell. He seems to have pinpointed my issue and did a good job with the surgery so I would give him high marks.
    - Wes R.
  • They have an on-call called ortho-on-call and I liked that they were available. The doctor was out of town but I was able to get someone to look at me right away on the same day. I went in at about 6 o' clock at night and there was no wait. They have a really big facility and they took x-rays. They had a physician's assistant, but unfortunately, they kind of misdiagnosed, but I suppose it happens and I don't really feel hateful about it. I didn't get to see the doctor but they did give me treatment. I am still waiting on the effectiveness of the treatment. The billing and administration has been efficient so far.
    - G T.
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Orthopedic Surgeons in Richmond

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