Richmond Masonry Contractors

"I took two phone calls in order to get Mr. to respond to my request for an estimate but we finally settled on the afternoon of 12/6 I believe. When he didn't show up, I called his cell phone and he told me he was on another job and could we reschedule for the following Monday. This time Mr. did show ...more up on time and I showed him the masonry work I needed done. After our meeting he asked for my email and said he would send me his estimate. When 4-5 days went by without an estimate I called his cell phone and left a message with my email address thinking that he might have written it down wrong. After another 4-5 days, and still hearing nothing, I called the main phone number and left another message explaining the situation and asked for a callback. At this point about a week and a half had gone by with no response. I've been out of town for the passed few weeks and just got back yesterday. No email from Mr.

, no estimate, and no phone messages. Mr.

failed to deliver on his promise and my rating reflects that lack of professionalism.
It's a shame because I found him to be very personable. He seems like a nice guy who knows what he's taking about.


"

"After meeting with the proprietor he to ld me he would get back to me with a quote. Days went by and I heard no news, which is somewhat typical of contractors. Then weeks passed and I still heard no word from the contractor of the estimate. It has been over a month since we met and he has not returned any of my phone calls to give me a quote for ...more the work we discussed. Was a terrible experience and I would not recommend anybody using him as he failed to have the common courtesy to even get back in touch with me. I would highly recommend using another mason as this one fails to be a professional in his field.
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" Masonry is a highly professional company; their work was just perfect. We highly recommend them to all of our friends.
Thanks for such excellent and timely service.
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"Excellent quality, efficiency and professionalism. Very complete, very communicative regarding details of the work, prompt, work done as promised and when promised. Very easy to deal with. You may pay a bit more bit it's worth it, I think, in terms of quality, reliability, and professionalism. Worked under deadline pressure and did the work when promised.
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"The work was done as promised. Mills is super nice and very responsive. ,The work was started & finished as promised, and he was willing to come down on his original quote (from $900 to $800) prior to starting the job.
A very basic job. I was a little disappointed that the brick wasn't replace in the same configuration ...more as the rest of the retaining wall. The wall surrounds a raised bed between my house & the street. The original bricks (and the rest of the wall) were laid at an oblique angle giving the top of the wall a zig-zag look.

replaced the demolished section (next to the re-poured concrete) with the bricks laid flat. But I did not specify this in advance and I am generally satisfied with the work.
Overall, it's worth hiring

just to get someone who is committed to doing the work quickly, on time and as promised. I thought the price was high, but there were no surprises,

costs or add ons. Unfortunately too many contractors do not do what they promise; they take forever to finish and they nickle & dime you with extras on the final bill.

doesn't do that and he does quality work.
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"Working with was a great experience all around. There was always someone there to answer the phone. I never had to leave a message and wait for a call back. This was a pretty small job, but you couldn't tell from the way they treated me. A lengthy period of poor weather required Chimney Savers to reschedule a couple ...more times. They were very good about letting me know ahead of time, and getting me back on the schedule with little delay. The mason took the time to try to color-match the to existing mortar. Good quality work. Friendly people. I definitely recommend

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" and his crew did an outstanding job for a very reasonable price. From start to finish was direct, professional, and exceeded my expectations in all aspects of the job. They started the job promptly, worked everyday, cleaned up after themselves daily, and finished sooner than I expected, with a walkway ...more and steps that was better than I had imagined. I highly recommend

.
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"He came to review the project and let us know what was needed. He came exactly when scheduled. Within a few days, he sent an estimate for the job. I signed the contract, and he came on the exact date specified in the contract. His work is excellent.
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" , proprietor, showed up on time the first evening to examine the job and tell me what I needed to do. I was pleasantly surprised at his plan of action and approved it. The next day while I was at work he came and did a lot of the work. That evening he and his painter came to check the paint color and tell me there were a couple ...more more things that he wanted to do. I was absolutely amazed at the color match of the paint, even in the sunlight you cannot tell it is patched.

pointed out the bulges that still needed to be carved off and the caulking that needed to be done. He showed me that he had used maintenance free brick mold instead of just wood that would have to be painted, I thought this was great! The next time they came they finished up the whole job, retouched the paint, cleaned up the job area. I was most impressed with his desire to please the customer and with his attention to detail."

"They did roofing, masonry, plumbing, drywall, etc. I liked them a lot. They are very good in correcting mistakes of previous contractors. They are good at listening and give what I ask for. They are good in giving the value for what they do."