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Hardscaping reviews in Richmond

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  • We entered into a contract with Advanced Landscaping Solutions in February with a start date of April 15 to install a patio, retaining wall, sidewalk, fireplace and landscaping.  We had to release Advanced Landscaping Solutions from their contract on August 11, 2015 due to non-performance, lack of communication, and failing to stick to the schedule. We were originally told the work would start in April.  The start date kept moving back until June, when work finally began. Provider name locked. , the owner, had told us it would take three weeks to complete the project and that all available resources would be used on our project.  Subsequent similar promises were made during the project but there were very few productive days.  Additional information that added to our frustration: I was told the employees would NEVER be pulled from our job until it was finished. That was totally inaccurate! We were informed on separate occasions that the workers were in Provider name locked. or in Provider name locked. and one day they came to pick up something and when I asked "Where are you all going?" the response was " to do a trashcan container unit and small sidewalk". We signed this contract with them February 16th, 2015. They started in early June. It was to take 3 weeks to complete this job. The original contract was for a total of $38,500. We paid them $28,250.00 in three installments. Subsequent to them being released, we retained another company to finish the project at a cost of $12,500. which did not include any landscaping. Some of that additional cost was to correct poor workmanship by Advanced, including replacement of cracked and miscut pavers, repositioning of the fireplace and repositioning the retaining wall.  Therefore, our entire cost was $40,750 just for the patio, retaining wall and fireplace.  The budget for the landscaping as stated in the contract was originally $4,800 but that budget increased by $500 because there was $500 in demolition work included in the original estimate that  was not needed.  Provider name locked. said he would apply that money to the landscaping budget. We estimate that Provider name locked. completed $20,700 worth of work ($38,500 for the original contract minus $12,500 to complete the project minus $5,300 for the landscaping).   I do have videos to document my grievances which I would be happy to share.
    - anne P.
  • Oh my goodness, it has made such a difference in the appearance of the house all together.  They did an amazing job and there was no mess for me to clean up.  I am so happy with the finished product.  I have had so many people ask me who did the work and everyone, especially my neighbors, have commented on how great it looks.  I feel like I live in a brand new  house!
    - Betty G.
  • This was a job with it's own set of challenges.  The driveway, measuring nearly 200 feet long, is on a steep incline and had recently been very inexpertly patched, which necessitated removing a considerable amount of asphalt coat before the repaving could begin.  There was also some old concrete paving that they removed to keep all of the joints level, even though they were not obligated to do so by contract.  They showed up promptly at 8:30 am on the agreed date and had the the job finished by 4:00 pm that afternoon.  I understand that two inches of fresh asphalt is the recommended minimum for paving over old asphalt.  They actually laid down somewhere between 3 and 4 inches, and were careful to roll it in such a way as to deflect water away from the house.  When the job was finished they left the site clean and free of debris, and were professional and friendly throughout.  The price was actually a somewhat less than several quotes for the same work that I had received some years ago from other reputable firms.  I would recommend them to anyone with hesitation and plan on calling upon them again soon for some other work I've been considering.
    - Jane S.
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Patio Pavers in Richmond

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