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Internet Provider reviews in Richmond

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  • I've received wireless internet service from ClearWire (also known as CLEAR), for at least 4 years, now, and it's only been down for a matter of hours (never more than 8), maybe 3 times (always from lightning storms).  I've only had trouble with speed with a couple of web sites, and only for about 6 months, in all this time.  I've always been able to fully enjoy YouTube, so the speed issue was small.  A very knowledgeable friend thinks it was "dropped packets from bandwidth crowding, by other services."  I'm even able to carry my laptop and the wireless modem to a Provider name locked. 's Deli, a half-mile walk from my home, and use the same neighborhood transmitter, for the same high speed service, while I enjoy the salad bar.
    - William L.
  • First of all, when I was exploring the alternative options to COMCAST I contacted the Provider name locked. rep asked about the $29.00 internet "access" fee. I was told that Provider name locked. customarily waiver the "access" fee and that the waiver would apply to me. After I received my first bill, I found the charge on my bill (spread over 3 months). I called Provider name locked. and got only $10.00 removed from the bill. During installation I was told by the Provider name locked. tech that there was no way in which my VCR could work with my current TV, since it was an older model and there was no way my series 2 TIVO could work as it did prior to the installation. So I was left with no VCR nor the TIVO working. I asked him why I could not use a splitter on the input coax line so that I could simultaneously use the TV and TIVO. He said that was impossible because of electrical "impedance". He left with no solution. Subsequently, I have successfully installed a $15 splitter and reconfigured the wiring so that no only does my VCR work, but also my TIVO. I don't know whether he was incompetent or whether he was trying to sell me his DVR for a monthly fee of $20, which he repeatedly said was my option to replace my TIVO.
    - Paul F.
  • Provider name locked. was very good when it came to the installation of the service. They took a lot of time to explain to us how everything worked. I have not really had it that long but so far everything is really good with it. They were very thorough.
    - MIKE M.
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Internet Service Providers in Richmond

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