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There are 37 top-rated exterior painters in your area.

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House Painting reviews in Richmond

Real People ~ Real Reviews ~ Real Results

  • I contacted 3 companies total for quotes. Although all of the companies were great, I chose to go with Provider name locked. because the price was good, and a detailed, patient rep, Provider name locked. , who came out and explained it all to me. We had some things come up that made it harder to get the siding in the spring of 15, we ended up getting it in the fall of 15, but Provider name locked. was very patient, responsive and understanding. We also had new back doors installed which held up construction and the company that installed them told us one date, but then it got pushed back 3 weeks, which put the siding to a halt. I was in contact with Provider name locked. about all of it and felt horrible, although I couldn't control it, that it was putting things on hold. He was very patient and understanding. 
    The install was always on time, the guys cleaned up every day and were easy to talk to. When I needed to let my dogs out and they were working they caught on quick to make sure to shut a deck gate so they didn't get out. My doorbell had never worked, even at inspection time when I bought my home 9 years ago, and they fixed it! Provider name locked. told me that if we wanted new fixtures outside to get them and they would install them for us, I was so excited because I hated the old ones.
    I know this is probably all normal practice, but I feel like I have a new house with the new siding, new outdoor fixtures and a working doorbell. I have fallen in love with my home again. I would use this company again if I needed to, and I would recommend them to anyone who asks.
    Very professional, clean, organized and punctual.
    - Elizabeth S.
  • Provider name locked. with Provider name locked. provided excellent customer service. You can tell he really wants to make sure his customers are happy. He shows up when he says he's going to; is professional, provided a quote that included what we asked, answered questions (I asked a lot of them!) promptly (even on weekends, which I did not expect!) and definitely goes the extra mile!Provider name locked. and his crew work really hard!! They were also very nice and very considerate, especially when I needed to take the dog for frequent walks "to do her business." They would stop work so I could walk out the front door, if they were working on the railings, etc. or if they were working in areas where wood or nails could be flying.
    The distributor sent the wrong type of vinyl siding for the top of our house. I noticed it after the work was completed and let Provider name locked. know (we specified one type in the contract, and the distributor sent another). Provider name locked. came out, immediately called the distributor and confirmed that indeed this was the case. When the correct vinyl came in, the crew came the same day, pulled off the old siding and put up the new.
    With any construction project, things can happen. Some window locks were broken when the windows were being wrapped. I notified Provider name locked. , and Provider name locked. , the project manager, apologized, purchased new ones (which were actually nicer than the ones we had!) and fixed them. Also, I had to inform the crew not to put ladders against our new wooden fence and materials against our new heat pump.We definitely got more than our money's worth. Provider name locked. 's crew put up a new light fixture for me (I purchased it) and replaced some flood lights that burnt out (also I purchased them). He also replaced a ripped screen in my porch, which I didn't expect.
    Our house looks amazing, like new (it was built in 1986!) and we have gotten compliments from neighbors and others!
    Provider name locked. crew works really hard, and we appreciated the attention to detail; however, there is room for improvement on clean-up efforts.Website claims they treat customers homes like their own. Unfortunately, our yard is still a bit of a mess after the project was completed weeks ago.Crew needs to really work on cleaning up after work is over. I am still finding nails, wood, paint chips, a piece of vinyl in my junipers weeks after job was completed. Perhaps invest in equipment that finds nails so customers aren't left picking them up. Also, some of my bushes and trees were totally trashed (trampled on and found pieces of wood, vinyl, etc in the branches). Additionally, I found empty Coke cans and Big Gulp cups after the crew left some days. I asked that the crew please utilize our recycling can. I wound up taking the cans inside and recycling them myself. I noticed some yellow jackets hanging around the cans, so my husband had to spray down the cans with insect Provider name locked. .
    All in all, they did a great job, and the house sparkles!
    - Marla P.
  • Provider name locked. , Provider name locked. and his team are very professional and very responsive. They all do excellent work individually and as a team. The house is painted completely, thoroughly and beautifully. They clean up each day. I would highly recommend them!
    - Cynthy J.
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Exterior Painters in Richmond

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