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Excavating reviews in Richmond

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  • They did most of the work between early December through early January. They were very attentive to our needs and what we were doing. Provider name locked. is the fellow we are working with. He laid out what they could do for us. The weather has been an issue on when they could come. The foreman talked to me every day about what they were doing. They were exceptional about keeping me involved and gave me choices as they were working. The workers were all very cooperative and polite. They did good work. We had planned to have everything done before Christmas but the snow and cold weather wouldn't let them finish until January. They showed us various designs of the pavers even though we had picked out ones. They were attentive to our needs and the end design was really better than we could have hoped it would be. We got several bids and they were cheaper than one bid and more expensive than another. There was not a significant difference in any of the prices but we felt that they were going to do what we wanted done.
    - Elizabeth G.
  • Terrible- the drain still doesn't work properly. Much worse than that, the excavator, apparently inexpeirienced, dug the drive way up, then put the gravel back in first, and the dirt on top of it. (I have a basement, so the hole was about 8 feet deep). The result was my driveway collapsing after the heavy rains of Provider name locked. . The front end of my truck crashed though the driveway, ending up with the bumper lodged in the mud, and a 4 foot long, 3 foot wide cavity appearing. I would have of thought the dozer operator would of known something was up when the dirt he dug out wouldnt fit back in the hole. He spread it all the way down the driveway, making a muddy berm of clay. When I called the office about it, the receptionist promised someone whould come out. After 2 months, and about 15 phone calls, and when they promised to come out, I gave up. To this day the drain doens't work properly, and my driveway has a depression in it. The depression may be good, it reminds me never to call.
    - D J.
  • Found them on Angie's list.  Contacted them and they sent someone out to look at the problem.  (The problem was leakage from a broken clean out valve).  Was told an estimate was difficult  because the pipe needed to be uncovered to determine extent of damage.  Was given an estimate of  $1500-2500.  I ok'd the work and provided an down payment of $750.  (I was quoted a $1500 down payment but objected and it was reduced to $750)  Because of another large job and weather scheduling the work was a challenge for them and me.  Once finally scheduled they showed up on time and completed the work in less than a day.  The area of work was in a tough location to get to.  They were great in getting the machinery to where it needed to be with very little impact on the surrounding area.  Pipe was replaced and soil restored to original condition.  No seeding or straw was placed in the area although I thought that was to be included.  This was not a big problem as the work was done in area that I intend to leave natural.  Upon completion of the work we were told total cost was $2500 and a 10% Angie's List discount was applied bringing the final cost to $2250.  The invoice was e mailed a few days later.
    - Roger B.
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Excavators in Richmond

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