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Springtime Home Exterior Refresh

Orange flowers planted by a home sidewalk with a car driving by
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Replacing a Load-bearing Porch Post

House with porch posts and railing
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Guard Yard with Outdoor Lighting, Privacy Fence

tall wooden fence
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Deck Building reviews in Richmond

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  • I called Provider name locked. to come out to the house for a quote. They were professional and showed up as scheduled. I wanted to do a wood deck on the back of the house but due to the yard and slope of the soil a wooden deck ended up not being the best option for the right side of the back of the house. We were able to get a quote for two decks on the left back side of the house. The gentlemen that was the person providing the quote stated that hardscape would be best for the area that we are not able to do a wooden deck. They don't do hardscape but another company does and they would contact me for that portion. 
    The disappointing part of this process was the sales person that came out to the house. He was a nice guy and professional enough however, he was very hard to work with. I was trying to tell him what we wanted and take my time looking and discussing ideas. He kept cutting me off when I would try to talk and he had his own ideas etc... It was very exhausting and by the end of it, I just wanted him to leave. He did provide a nice drawing a few days later. The company for the hardscape called but I did not call them back. The salesman never followed up with me and the drawing did not contain a price for the decking that they would be able to do. 
    Overall I wouldn't say anything completely negative about this company as I can't speak to product or quality as I never got that far. I was just not impressed from the beginning so, I would look elsewhere but you might have a better experience.
    - Bryan H.
  • A personal matter came up which unfortunately I have to cancel at this time, but at a later date I will have these services performed. The only reason I am giving them a 'C' is because nobody contacted me on the date I was told on their advertisement.
    - Delinda W.
  • Mr. Provider name locked. did a great job under not great conditions. He began work on the date we scheduled and worked through the bitter cold spell we had this Winter ('15). The new construction is solid, and everything looks great. The stairs now have a back board which I like and which they didn't before. And while he was replacing the stairs in the front, he repaired a bad joist under the landing at my front door.
    - Barbara P.
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Deck Builders in Richmond

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