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Decks reviews in Richmond

  • D
    Riddell Home Improvements
    Carlos arrived to review my proposals for a bathroom remodel, porch refurbishment, gutter system installation, and potential construction of a garage. During the walk-through, he did not take notes, did not ask questions, and seemed generally disinterested. Not engaged in any kind of discussion about my needs, and very short answers given. After agreeing to write up a general proposal with estimates and possibly come back for some measurements, he sent me a text message about 10 minutes later that simply said "Sorry, I'm gonna pass"... no reason given. And that's pretty much it. I did not find this to be a professional interaction and, given that I'm preparing to spend a LARGE sum of money completing these projects, I think I'll be better off hiring somebody who at least asks questions and seems interested in me as a customer.
    - Benjamin L.
  • F
    BNW Builders
    Contacted for a deck estimate, they could not provide services/suggestion/support, so very not helpful. Then they threatened ti report me because I left a "baseless" review, and then I decide to give them another chance with a service they do provide, windows, and they said "Please stop". What a waste of time speaking to them! Extremely rude and not helpful.
    - Diana V.
  • A
    All in One Home Team LLC
    Went SO well I am having them come back to paint the interior of my townhome and also a couple small projects in my kitchen. Polite, responsive, respectful of my time, and took pride in their work. Couldn���t have asked for anything more. A+ rating.
    - Meg I.
  • A
    Maison Construction & Renovations
    Ken and team just did a full rebuild of the porch of our 1925 home. The proposal process was great, and crystal clear, with good options which showed he listened to our needs. Ken gave us updates throughout the process via text, sending me photos when he needed my input. The guys on his team were professional and on time every morning, and did a few extras just 'cause it made it better. Once the old platform was removed, we discovered that the frame had been "creatively" repaired in the past and needed to be rebuilt. The additional work was transparently priced, done quickly, and very sturdy. The final product is beautiful and will last a life time. And it was done on schedule.
    - Peter B.
  • A
    BNW Builders
    BNW exceeded our expectations. Once construction began in late February, the job was finished within six weeks! Their craftsmanship is excellent; their responsiveness to questions/changes, etc. was quick, and the completed project is absolutely beautiful. They also replaced our old sliding glass door with a beautiful maintenance-free one. I would definitely use them again.
    - John P.
  • A
    All-N-1 Services Inc
    The final products are beautiful and of high quality. There was a bit of lag getting all of the grout cleaned off the porcelain floor, but, in the end, Todd (sales and company rep) came out with cleaner & scrub pads and scrubbed the entire floor on his hands and knees, leaving it pristine. I couldn't be happier with the end products. The only low score I gave is for Punctuality. I was routinely told that workers would be at my house "between 8 and 9 a.m.", whereas they routinely showed up between 11 a.m. and noon. Once here, they were pleasant, professional and worked hard to complete the job.
    - Sammye N.
  • B
    All-N-1 Services Inc
    We had This company out for a 10x36 new construction Screen in porch. Our Contractor Sam was great and had a solution for every issue. We had several hiccups along the way due to the age and condition of my house but Sam and his team worked to fix every problem that came up. Our porch has been up for about a month now and we are enjoying it at its best. We had All-in-one install a new main entry and storm door as well as make some major repairs on the sill plate of the front of the house caused by water damage from the old front stoop allowing water to leak in. I can not say enough good things about Sam and his handling of our little job. However with that said. There were a few instances where I will simply say that no matter how big or little a job is, it should be treated as a priority. Several times I had tried to contact someone other than Sam in order to get an issue remedied that was out of his hands and each time it just seemed as though My job was not a big deal or was put on the back burner. Multiple times I tried to reach out to our point of contact to get an answer for issues that arose but I never received any interest in my concerns except through email. People prefer to speak to someone and for myself I prefer not having to take time out of my day when I already work 14-16 hour days. Again for the work that Sam did I can not be happier. I would have this company out to bid other projects I have going on at my house but I would prefer to get the kind of attention their other interests seem to get in the future.
    - Doug W.
  • A
    A Better Cut Deck
    Tim Andrews is a gentleman and a craftsman. He worked with us to create a custom deck suited to a unique site situation. Very diligent and dedicated to his work. Also is a pleasure to have around. Kept us updated as the project progressed, and accepted ideas/feedback gracefully. Highly recommend.
    - Michael G.
  • A
    A Better Cut Deck
    Extremely impressed and satisfied with tear down, cleanup, and rebuild (expansion) of the deck. Professionalism, friendliness and quality cannot be beat. They have made Wifey extremely happy, and because of that so am I!! Attached photo is panoramic so it���s a little distorted, but you can see the quality!
    - Bobby O.
  • F
    Extremely unprofessional. Buyer beware. They seem professional, but often under budget projections for projects and expect you to pay for the difference in the middle of the project. Seems like a business model since it happened twice. Once they figure out your not clueless and do not have deep pockets they are done with you. Will change prices up and play a lot games. Do yourself a big favor and move on.
    - Christian C.
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Deck Contractors in Richmond

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