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Computer Repair reviews in Richmond

Real People ~ Real Reviews ~ Real Results

  • This morning, I clicked on a website for green bean recipes and got a scam/virus instead. Computer was locked up and messages told me to call "Google Support" (fake). I texted Gordon King of Mobile PC Masters for help and he responded in about 2 minutes, logged on remotely and fixed everything in about 10 mins. He even called up the scammer to sort him out! Recently, Gordon did a remote clean up of my computer as I have requested annually over the past several years. He has also helped in other virus emergencies. My computer is working great and Gordon is easy to contact, prompt to reply and very professional. I highly recommend him and I think his prices are reasonable. There was no charge for the fix this AM; the clean up was $135
    - Arlene K.
  • Betsy was fantastic. She solved the problem with speed and thoroughness. If you would like outstanding service from someone who knows her business you should consider Betsy. [I lost time with another provider before my issue was resolved at Sky Computer.]
    - Michael A.
  • It went amazingly! Thankfully, I don't need a new laptop and I don't even want one now! He restored all of my original content and my laptop has never run so smoothly and quickly until now! Thank you so much!
    - Katie B.
  • I have been able to continue using a laptop that I thought I would need to replace for several years, at a cost significantly less than the replacement cost would have. Computer Doctor of Richmond, on every occasion, was very forthcoming with information and pricing, very knowledgeable, and very accommodating for scheduling, pickups and deliveries. I have no complaints about this company whatsoever.
    - Alec K.
  • I have a contract with them so there is no cost. They are very reasonable in their price. They have covered three computers and they do the technical stuff. I have it on my appliances too. I know that if I am gone out of town, and my wife is here alone, I know that there is somebody who can come out and take care of it. They've always done exactly what I have asked them to. Right now they send me emails about "you've logged into your computer", "we're acknowledging you've logged in", then they sent me another email "we've assigned it to an agent to repair",  I know right where it is and they keep me informed.
    - Martha C.
  • It was good. The person was great, friendly and knowledgeable. Our computer worked pretty well for a while and it kind of slow down again but it's an old computer. They did a good job. My interaction with them was fine. They were real knowledgeable. They gave us some tips for the future so that was good. If our computer would completely work, they would have a better grade. It dies. It didn't completely fix it but I think it's just because it's so old.
    - Lara R.
  • I gave my computer to IT & Sales Solutions LLC. Brian reassured me that he would have my computer working no problem before even looking at it. Within a few hours I received a phone call with my computer fully functional, fully optimized, and running faster than it ever has before. He gave me some suggestions on things to do and not to do and offered additional services that I am about to go back to IT & Sales Solutions LLC for and I could not be happier with this service.
    - Travis O.
  • Arrived exactly on time. Booted computer from a CD-ROM and rolled back the computer to a date when the system was operating properly. The price was exactly what was quoted on the telephone. In my opinion, a very reasonable price.
    Yes, I would use this service again (although I hope that won't be necessary!).
    - LOU D.
  • This is a fantastic group to work with. There is nothing more frustrating than struggling with a computer problem. These guys respond promptly, explain the problem to me in terms that I can appreciate and make sure that the system is running smoothly before they leave. Their pricing is right on the mark. I can highly recommend them and will be using them for all of my computer needs in the future.
    - Kenneth V.
  • Aaron was calm, understanding and knowledgeable about anything that may happen to my PC and other devices. He was efficient and reassuring.  He had a written document about his services that was well written and assured me that he was above board and confidential.  I had many questions as the process went on and he was patient with each and every question, answering it thoroughly.  I give him my highest recommendation.
    - Ellen H.
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Computer Repair Services in Richmond

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