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Tile Installation reviews in Richmond

  • A
    Matt Tucciarone Ceramic Tile
    Matt was very professional all around; he responded quickly and answered any and all questions I had, he was pleasant to work with and fair with pricing. Matt did a great job and I would highly recommend him to anyone. He truly takes the time to understand expectations, provide professional expertise and deliver a superior end product.
    - Jessica D.
  • A
    Erskin's Tile
    From the start, Erskin was professional and courteous. He knew exactly what I wanted and delivered even with a last minute change that added time to the job. I am extremely happy with the finished product. Dustin, Erskin���s employee, did great work. Very respectful of me and my home. This my go-to company. Thank you Erskin and Dustin.
    - Alnesia H.
  • C
    All-N-1 Services Inc
    Worst Experience Ever.I contracted with the company to do a complete remodel of my master bathroom and powder room. In the master bathroom, they were to remove the tub, install a tiled shower in its place, tile floor, new vanity, vent fan, install fixtures, plumbing etc. I supplied all materials for the job. I have never been involved in such a remodeling disaster before and this is not my first major remodeling. I did due diligence, searched Angie's List (2018 superstar?) and got a reference for a similar job. I signed the contract and things went downhill from there. Slated to start 5/6/2019, picked out vanity and made arrangements to visit counter top fabricator for selection in March. All material selected and ordered timely although questions regarding quantity of tile and other items had to be made repeatedly before a response was received. I spent time coordinating everything to the cabinets when they showed up with the wrong cabinet. Turns out the cabinets I had ordered (two different finishes) were no longer available and I would have to select another color. Delay. And these vanities do not have as durable a finish on them. They pulled the old bathtub out and; it sat like a rusting hulk in my driveway for 3 weeks preventing us from parking in the driveway. We asked about it and were told that a pick up would be scheduled. The only thing that happened was after 3 weeks, my husband and I broke up the cast iron tub into pieces small enough to put in the dumpster. At least I could park close enough to get the groceries in the house. The shower pan they ordered was the wrong size. I lost some space there as they tore out the wall board and built out the space to match the shower pan they ordered. They grossly over-estimated how much tile was necessary and delayed work for so long I missed the ability to return any of it. I had enough floor tile left to re-tile another room. The workers only come sporadically - the estimated completion was 6/10/19. Completion did not occur until August 13. The shower leaked, it took them two weeks to fix. The grout in the shower floor did not set properly, over two weeks to come back. I got an email saying go ahead and use the shower it won't hurt anything. Except every time you ran water in the shower bits of grout floated down the drain. They tried to fix by putting caulk in the lines (the shower floor had 3 different grout colors) but I found that unacceptable. They were scheduled to come on August 8, but did not show until the following week. Never received communication, in fact they were frequently scheduled to show but didn't....again no one thinks to notify the homeowner. At various times, I completed their incomplete work just to get it done. Painting not completed (door trim, linen closet shelves), they assembled the cabinets in my dining room floor with glue, hammer, nails and no drop cloth on my antique oriental rug. My son and I spent a year renovating his house and use multiple contractors from Angie's list to complete the work. I've left a number of stellar reviews for those vendors as their work and professionalism were high. This contractor, however, despite their rating was a disaster.
    - Tamara W.
  • A
    L & M Carpet One Floor & Home
    This is my third project with L & M and over the years their customer service and high quality of work have always exceeded my expectations. From the first moment walking in their door I feel their attention to detail is outstanding. The best thing ever is they listen to me! They are so experienced they understand the difficulties of my old construction and do everything to maintain the integrity of my home. I would recommend them to anyone wanting a quality job.
    - carol h.
  • A
    North Hill Construction
    I needed some serious repairs done on a rental property and could only manage the work remotely. Dana was the first to respond and his quote was thorough, itemized and reasonable for the work I needed and a referral for the work he wasn't able to complete. He handled scheduling with my tenants and was regularly in touch with photos of the repairs in progress. He knew my house better than I did and made period-appropriate material suggestions that were higher quality at the same or even lower cost than replacing plaster with drywall or plank subfloor with plywood. And to top it all off, he provided a temporary installation of my new water heater so the tenants would not be without hot water while he repaired the rotted floor underneath. I will absolutely hire him the next time I need work in Richmond.
    - Amy G.
  • A
    Erskin's Tile
    Erskin's Tile did an excellent job of removing broken tile and replacing it with new tile in the shower area of my bathroom. It was a very challenging project because of the nature of the damage and the age of the house. The repaired sections blended in perfectly with the existing tile. The work was conducted in a very timely manner at a reasonable cost as quoted. Provisions were made to keep the work area and surrounding areas clean during the entire project. Everyone associated with the Company was very professional and polite. Working with Erskin's Tile was a pleasant experience and I highly recommend them to anyone needing ceramic tile work.
    - Edward C.
  • D
    Floors by M.E.
    They left the job unfinished and did not clean up after themselves. They didn't install the threshold, didn't throw away all the carpet and pad remnants, and didn't remove many of the staples and some of the tack strips from the floor.
    - James M.
  • A
    Not Just Paint
    I hired Luis to help me remove some old wallpaper in my new house while I worked on tiling my bathroom floor. It quickly became apparent that I should work on the painting while Luis took care of the complicated stuff. He was competent, courteous, timely, and affordable. I will be hiring him again when I decide to renovate the kitchen.
    - Vanessa C.
  • A
    All-N-1 Services Inc
    The final products are beautiful and of high quality. There was a bit of lag getting all of the grout cleaned off the porcelain floor, but, in the end, Todd (sales and company rep) came out with cleaner & scrub pads and scrubbed the entire floor on his hands and knees, leaving it pristine. I couldn't be happier with the end products. The only low score I gave is for Punctuality. I was routinely told that workers would be at my house "between 8 and 9 a.m.", whereas they routinely showed up between 11 a.m. and noon. Once here, they were pleasant, professional and worked hard to complete the job.
    - Sammye N.
  • A
    EnviroGroup LLC
    I would recommend Envirogroup to anyone looking for prompt, courteous, professional service for any type of renovations or repairs to homes, especially on very old 100+ year old houses. Dante's leadership and guidance to his young workers and recommendations to me, the work ethics shown by the team to get the job done properly and on time, as well as, the added details to ensure durability were beyond my expectations. The team was able to complete the work under difficult conditions; i.e. a rental home where five adults, two children and a dog, more often than not, were in the way. In addition the Group charge for this excellent work was well within my budget with no additional add-ons despite plumbing problems they repaired. I am planning projects at my primary home over the next few months. EnviroGroup will be the contractors I call on to complete those projects. I huge shout out for EnviroGroup. Thank you!
    - Maria D.
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Tile Installers in Richmond

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