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Over 3,325 reviews for
Richmond Waterproofing Contractors from people just like you.

" was very personable on the phone and gave us a great quote and some very reasonable advice regarding our crawlspace issues. Unfortunately," he has had some unhappy clients in the past as seen in a handful of Yelp and BBB complaints, and an older unresolved case with the Attorney General's office. Because we liked his style and his quote, and our job wasn't a big one, we asked him for his insurance information. After several emails back-and-forth, he sent a certificate of insurance showing coverage dates of April 2015 through April 2016. When we called the insurance company listed on the certificate, they explained that his policy had been canceled in 2013 and he did not have coverage with them.

-j W.

"The estimator was courteous. He surprised us at the beginning by saying that for every crawl space (even our relatively dry and small 782 SF, 70 year old one), they" would install a sump pump or full perimeter drain (first red flag), and the drainage mat didn't seem to be optional. It was odd that he became quite defensive (second red flag) when we asked if there were any issues with their spray foam insulation system detaching from concrete walls (that he told us takes groundwater in). He explained the spray foam insulation had been used in concrete block wall installations for 5-6 years, and that because it's a "non-issue" there is no warranty that covers it. We found it unusual that he wanted to create the quotes at our home which put us behind on our schedule. I'm sure their system creates a beautiful crawl space or encapsulated basement system, but it was complete overkill for our application.

-j W.

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Local Articles in Richmond

Unfinished basement

6 Questions to Ask a Basement Waterproofing Contractor

Ask your basement waterproofing contractor these key questions.

basement, flood, sump pump

What to Expect with Basement Waterproofing

Does your finished basement have seepage? Does water find a way in, and make you wonder if you need foundation repair?

This member hired a highly rated company to clean four rooms and "significant stains" on her Berber carpet. (Photo courtesy of Angie’s List member Jody F. of Roswell, Ga.)

Berber carpet remains a resilient, attractive option for any basement space, but is it also easy to clean? Which type will suit your space best?

kitchen with stainless steel appliances

Is your house outdated? Are you looking for a good ROI?

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How do you know if you have a leak from outside plumbing?

help emergency guide

Emergencies happen to all of us, in all areas of life. But you can and will make it through, especially if you follow this one simple rule: Don’t panic.

Angie's Answers

Mold in a basement is a common problem. My company helps people with this every day. Some of the answers you received were helpful but not all the information is correct. First, you need to eliminate the two main ingrediants that mold needs to survive. The first one is water intrusion. This is a must. I am assuming you have no water intrusion as you make no mention. The second componant that needs to be eliminated is moisture. Moisture is also humidity. Basements need to be kept airtight in the summer months. Some folks have posted that you need air flow in your basement. Nothing could be furthur from the truth. When you open any windows for example, not one micron of air goes out of the basement, Warm humid air is sucked into the basement. Houses suck air into the basement and it meets the cool surfaces and skyrockets humidity. The windows must be kept closed and a dehumidification device installed to ensure humidity stays below 60% humidity. The dehumidifier should be energy star rated and purchasing a seperate humidity guage is a must to monitor the unit's progress. We like to keep our customer's basements at 50% humidity. This eliminates the smell that is active mold spore growth. Once the water and humidity is brought under control. Remove the organic materials that have mold on them. Walls, sheetrock and studs that have been affected. Follow the advice of previous posts as you must ensure that you do not affect the rest of the home. Once removed, install new walls using as much inorganic material as possible. We also install vapor barrier over the walls and seal the floors to stopwater vapor transmission into the basement. Poly plastic is not a acceptable vapor barrier. It is not "zero-perm" and will still allow moisture transmission. It will also crack and break into pieces over the years. A PVC liner rated "zero-perm" is the correct product in this application. Depending how large the basement is and if it is sectioned off will determine the dehumidifier strength. We use the Santa Fe line of dehidifiers as they are super energy efficiant and work like a dehumidifier on steriods. I hope this helps and I wish you the best in Basement Health!

Where is the home located, what is the exterior wall construction and type, how is the space heated?


It could be a whole host of different scenarios that would generate that result.  It is nearly impossible to tell but I would say that most basement moisture problems are a result of bulk moisture intrusion or condensation issues. 


Given the deep and hard winter this year, it could be a condensation issue that hadn't previously been shown.




Basement Waterproofing reviews in Richmond


They worked well with us to come up with a design plan for the basement and throughout the whole process to make us happy. The price was fair and they did good work. The crew was friendly, nice, and accommodating. The only negative thing was the time that it took to complete the work. It took a little longer than we were promised. The basement looks good.
- Robert R.

In regards to overall quoting and pricing execution of home energy efficiency work (insulation/air sealing and inspection work) I do think this company does good work. I was originally referred to Sullivan from a 3rd party home energy audit contractor who noted I had very leaky air ducts from the mid 90's construction.
...More /> They have improved the air sealing in my 3rd floor office, conditioned the crawlspace as well as sealed the air ducts in the home. The work was done in a timely fashion for a fair price.
I had them quote for an HVAC unit and this is where I do not feel comfortable recommending the company to others. Simply put, although I feel the owner is very competent, he isn't the guy in the field. I do not have confidence in the technician he continued to send to my home, despite our continued requests for a different technician and my recent analysis by a 3rd party confirms our suspicions. On the initial install, the technician was not complete in finishing the insulation of the refrigerant lines, things I caught and then they did correct. That's the problem, we were constantly finding issues rather than feeling comfortable the work was done correctly, and the owner is blindly putting his faith in this guy's skills rather than actually auditing the work being done.
The unit installed has been cooling ok, but the refrigerant line was condensing water in the wall causing a great deal of condensation to enter my crawlspace and within drywall. Leaving nasty drywall stains in my garage as well. Rather than diagnosing the problem, the technician first assumed it was an insulation problem, and squirted about a quart of foam where the refridgerant lines entered the attic concluded it when that didn't fix it, they concluded old condensation drain pipe was broken and we needed to install a condensation pump. The owner assured me in writing I was on the schedule, and then they never showed. This was after a number of disgruntled emails and phone calls from me concerned about the water in the wall and crawlspace while attempting to get on their schedule which they were pretty much terrible calling back until you sounded angry with them?
I had another HVAC party out to review the issue. sure enough there is no leak or issue in the condensation drainline, checked by physical test and inspection. but the issue is due to the refridgerant lines condensing as I originally stated. The reason the lines were condensing is the reason why I will never recommend this company to anyone looking for HVAC work. The system had been over charged for over a year and the air handler switches not configured correctly in the original installation, not configured to variably blow the air, something again I'd expressed concern to the owner that it wasn't setup correctly.
Use them for air sealing and duct sealing, but for anything else. Go elsewhere.
- Karen M.

and Team,
I would like to thank you and your team for the excellent service and support rendered during a crisis time for me regarding my crawlspace problems. The area is no longer cold, which caused pipes to freeze and burst leaving water all over the crawlspace. Never have I met an owner of a company as compassionate ...More as . This company was God sent, their kindness and work ethics will never be forgotten.
I look forward to a continued working relationship with bone dry and will always highly recommend them.

- Katherine K.

My crawlspace was retaining a lot of water and moisture. I have tried different measures over several years and nothing seemed to work. I called several other companies before reaching out to . came out to give me an estimate and he was very professional and knowledgeable. He talked to me about what ...More needed to be done and what would be the best solution. The workers came in a couple of weeks and were very friendly and professional as well. It was a very dirty job but they kept an upbeat attitude the entire 4 days. They removed all the debris from the crawlspace from previous contractors. Dug the trenches, repositioned the sump pump, put down new plastic, and sprayed for mold. provided a great service and I would recommend them to anyone with crawlspace issues.
- Jessica J.

They were very professional , friendly and they did an excellent job. We called them a few years later panicked during a storm because we thought our sump pump was not working (it was) and they actually offered to come over to help us. They were able to help me over the phone. I highly recommend this company.
- Cynthia S.

First of all, they were cheaper than some of their competitors and gave a great estimate. They finished the work on time. I only write reviews for people that have done an outstanding job or poor job. They did an outstanding job!

Here is the real story: My husband accidently broke an HDMI cable that was running from our new TV to ...More the other side of the house in our "media closet." The wires for the TV and speakers run all underneath the house through our crawlspace. Of course, my husband and I debated who was the lucky one to crawl under the house to fix the wires and replace the HDMI cable. I lost the fight due to my husband's clausterphobia and grabbed my flashlight. I crawled under the house and was shocked at how clean and dry the crawlspace was. This was months after the work was done and everything was really dry (even though it just rained). Also, I didn't smell any mold or mildew! The original issue was resolved and you couldn't even tell there was standing water in our crawlspace for who knows how long. I feel so much better that the issue was resolved.

I have already recommended this company to a few friends. Specially those buying a new house that has the same issues mine had.

- Anna H.

It worked perfectly. It saved me the money from having to replace my hardwood floors. They were very good. I thought their pricing was a little high but I don't have anything to compare it to, so it was probably pretty fair. They were working in the house for about 10 days so I guess it was pretty labor intensive.
- Thomas V.

The guy was nice and professional for the most part, but due to the reasons I mentioned - I decided not to go with . may be fine for someone with a higher budget that has a more profound water issue in their basement. But I felt they just didn't provide a solution that was inexpensive and practical ...More for my situation. In addition, the up selling of the other products and the negative comments about other basement waterproofing companies just frankly made me feel a little bad about using .
- Mike H.

Waterproofing Contractors in Richmond

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!



Accel Pest & Termite Control

544 Central Dr
Virginia Beach

AK Homes

2140 Haleford ct.

All Crawl

15924 Hampton Summit Drive

Allen Rasnake General Contractor

1713 Old Hundred Road



Atlantic Power Wash

Newport News

BlueKnows Repairs

2025 East Main Street-suite 16

Bone-Dry Waterproofing

10373 Cedar Ln
Glen Allen

Brooks Handyman Services

10921 Merchants Hope Dr

Bubbas Handyman Service

3803 Chamberlayne Ave

Building Science, Inc.

8436 Erle Rd

Capital Home Improvements LLC

2207 Rawlings St



Competence Inc

111 John Tyler Memorial Hwy



Curtis Renovations

4101 Old Shore Rd

DPG Construction, LLC

1601 Lake Randolph Drive

DS Jenkins Construction

1055 Adkins Rd
West Chesterfield

Exterminating Unlimited, Inc.

10979 Leadbetter Rd

Fire LLC


Franklin's Home Repair Services

PO Box 1152
Colonial Heights

G & C's Home Improvement, LLC

PO Box 2875

Hoover Roofing LLC

10020 51st Ave

House Rangers

PO Box 2153

Huff Construction, Inc.

2324 China Cat Ter

IQ Construction LLC

2707 Iverson Road

J & D Construction and Maintenance

304 S Brown Street

Jas Revolutioin

North Chesterfield

JES Foundation Repair

1741 Corporate Landing Parkway
Virginia Beach

Jewels Inc

1001 N 25th St

Karen Stephens Realtor

319 Maple Ave


1301 School St



L & T Jones Concrete Inc

PO Box 6496

Majestic Disaster Recovery

208 South 10th Street

McNeil Construction Group LLC.,

9601 Waterfowlflyway

Michael & Son Svc Inc

5740 General Washington Dr

Mid-Atlantic Waterproofing of VA

8382 Terminal Rd



Miller Tyme Roofing and Construction, LLC.

5509 Pony Farm Drive

Moisture and Mold Solutions

10400 Chester Road

Nichols Inc.

2361 Greystone Court

Norton Home Improvement

1029 N Tilden

Norton Painting and Home Improvement

5701 Cogbill Rd

Perfect Contracting Corp.

9361 Springmount Terrace

Perma Treat Pest Control

501 Lafayette Blvd

RA Praught

9524 Downing St


2910 Libby Terrace

Reliable Waterproofing & Masonry

4030 Sheringham Road

Rhodes Construction Co

1220 Richeson Ave

S.W. Sweat Construction

800 East Broadway

Seal-Tite Basement Waterproofing Company

355 Olde Rte 604

Sessco Construction LLC

4655 Fort McHenry Pkwy
Glen Allen

Stable Foundations LLC

12439 Maple St

Sterling Unlimited

6116 Staples Mill Road

The Drying Co

236 Industrial Blvd

Tri-City Restoration

PO BOX 751

Triangle Sealants Corporation

PO Box 6128

Upgrade Construction LLC

​PO Box 29705

Value Dry Waterproofing

8735 Bollman Place

Virginia Basement

PO Box 244

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