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Video Transfer reviews in Raleigh

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  • Review of Provider name locked.  Studio, Apex, NC
    Over about 40 years, we had accumulated many 8 mm black/white and color movies of family activities and events.  A number of them had faded significantly.  Wanting to preserve and share those memories and avoid further deterioration of the images, we contacted Provider name locked. and Provider name locked. ’s Provider name locked. from the listing on Angie’s list.
    As indicated in the name, their business is in their home, where they have high tech equipment for digitizing and recording home movies.  Provider name locked. was very friendly and professional in showing me the facilities and discussing a plan to create several DVDs of the films for sharing with family.  I submitted 20-30 8 mm films, numbered in chronological order.  She reassured me that the processing would be completed and the films and DVDs available for pickup at the end of the month, by
    Christmas eve, despite the high volume of requests that might be expected for that time of year. 
    However, we were disappointed that by early Christmas eve we still did not have the disks or films.  Just as we were about to resign ourselves to not having them available to show family visiting at that time, Provider name locked. delivered them to us personally.  We enjoyed viewing and reviewing old times.  The quality was great.  So, the bottom line is that the job was done on time and the result was excellent.  The cost was not cheap, but the result was worth the money, and the discount that Provider name locked. gave us initially was appreciated.
    I did have some concern, however, about how events unfolded.  My main concern is that the processing was not done in-house but was shipped off to another site and then shipped back.  Had there been some snafu in addressing or shipping, it is possible that our precious films might have been damaged or lost.  It would not have been the first time that had happened to us or friends through other companies.   Fortunately, it did not.  Or, the items might not have been delivered on time.  They actually came to the home office late that day, the reason they were delivered personally, for which we were grateful.  However, the timing of delivery (without notification) was fortuitous, as we were about to go off caroling when the doorbell rang.  Had we done so, what would have been the result?  Fortunately, we did not have to deal with that problem.
    - Margaret G.
  • Initially, I found Provider name locked. 's ad on Provider name locked. 's List.  He was running a special of $6.95 for each transfer.  I took over six home videos to be transferred to DVD.  When I picked them up a week later, the sound did not work on four of them.  Provider name locked. was prompt in responding to my email and I left them at his house to be reworked.  Since his special was still on, I also took five movies to be transferred to DVD.  After picking them up, a neighbor borrowed the movie "Provider name locked. " to watch and told me it had no sound.  I checked all the movies as well as the home videos and there was no sound.  Provider name locked. was confused but agreed to look at them.  Again,  after a week or so he emailed to say they were reworked.  Again, no sound.  My DVD player works as I played other movies on it and the sound was great. I decided enough was enough and would not return to Provider name locked. 's.  He suggested I try on my computer to run them, but the main reason I wanted them transferred was for my 96-year-old mother to be able to watch them on a large screen television.
    - FANNY G.
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Video Services in Raleigh

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