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Specialized Services reviews in Raleigh

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  • Front desk was accommodating in quickly scheduling service visit. Provider name locked. was prompt, professional, protected our wood floors with cardboard, & quickly diagnosed the problem that another company was unable to figure out. The report was submitted to the manufacturer within several hours so that I could quickly be on my way to a new dishwasher. Price covered by manufacturer so am unsure what I would have been charged . Extremely pleased!!
    - Noelle M.
  • Difficult communication with office; most often have to leave a message & wait for a call-back which sometimes took 2 days. Took 3 tries for service visit; 1st a no show, then a cancellation, then did arrive at last visit late (but at least did call that time to notify me of time change). Was unable to diagnose the problem that another company solved within 15 minutes. Did not provide report of service visit to manufacturer until I called manufacturer & they called Provider name locked. (3 business days later) to request the report. When I called to let them know dishwasher problem was continuing, they said they had no availability for at least 3 weeks. Price covered by manufacturer, so not sure how much service charge would be. Caused me at least 3 extra weeks of hand dish washing due to delay in service visit & inability to diagnose problem.
    - Noelle M.
  • Estimator came, measured and gave a price. Foreman called when he expected and set up a date for work. Crew showed up at time and they agreed upon. Job was done completely and satisfactorily.
    - Gregory E.
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Specialized Services in Raleigh

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