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After checking Angie’s List, the BBB, and other references, the work was scheduled for the second week in February, the very day of the snow storm. The office manager (
The crew (12+ workers) arrived early on the scheduled day and after removing the old shingles, it was evident that there was extensive wood rot and much of the plywood needed to be replaced. I opted to have them replace all of the plywood (an additional $4000). I thought this would add considerably to the time to complete the job but they were still able to finish it in just a little over one day.
Throughout the day, the supervisor (
been carefully covered and protected while they worked. When finished, they cleaned up so well, you wouldn’t have known that they had been here. Have yet to see a nail anywhere.
I am definitely well satisfied with the job that Housetop did for me. The fit and finish, especially around the chimney, is really a work of art. I feel that their price was fair as it was considerably lower than one estimate I got from a well known area roofer. I would definitely recommend that you consider Housetop for your roofing replacement. Estimates are free so it won’t cost you anything to see what they can do for you.
It was a huge investment for me and I had a lot of questions.
The job was really done in three different stages since it involved not only the roof, but siding and gutters. It began in January which was the luck of the draw with the weather but they finished the roof in two days.The owner always texted me and kept me informed of when the crew would be at the house and what was going on. I had many occasions to have conversations with him and found him to be personable but also meticulously professional and fair.
Finally, one of the reasons I went with this company was the fantastic longer warranty on workmanship that no one else offered.
I didn't think I could ever "love" my new roof but I do!! It truly enhanced the value of my property..
Admittedly, I was an extremely high maintenance customer, but
Hope this is helpful to anyone looking for a roofer.
QUALITY: From what I can tell the quality of their work was more than acceptable, and I don't believe there was a single time that I found something that had to be fixed afterward. They were also very good at making sure the site was properly cleaned up after the job was finished.
PRICE: The original quote I received from
We chose would prohibit me from using them again or recommending them.
Roowerks was in the middle, pricewise, with Baker Roofing’s bid substantially higher. The crew showed up right on time and quickly stormed the roof (I would not advise staying home for this – sounds like Armageddon). The main roof and the flat roof work was done, as promised, in one day. Both roofs look very good and seem to be well installed. There were numerous small issues that I suppose should be expected with this kind of work — hole in one bedroom ceiling, torn up interior skylight trim, junction box pulled off with cable left hanging, cigarette butts and other debris dropped into the house, 60+ nails in the front yard and driveway. It took multiple requests and nearly two months to get the ceiling hole, skylight trim and hanging cable fixed.
The gutters were well-installed (and apparently larger than the 5" gutters we were quoted). The repaired soffit and fascia were painted white, despite our existing trim being almond. This took some back and forth to have repainted, but it was done. The crew used our general contractor’s dumpster to dispose of their debris, despite being asked not to the day before, and haul-off being part of their contract.
The problem we had was with the soffit/fascia repair — not the quality of the work, but the charges. The repair work was quoted at $11/ft for soffit and fascia replacement. We mistakenly believed this to be for soffit and fascia, as it was worded . In fact, we were billed $11/ft for soffit repair and $11/ft for fascia repair. Possibly our mistake, but something to watch out for. We also were originally billed $11/ft for sub-fascia repair (not mentioned in the bid). We believed this was excessive ($88 for an unpainted board costing under $10) and
We were out of town and not there to supervise this work, and were shocked to receive a bill for 300 feet of repair work at $11/ft. (Baker had specifically estimated 70 feet in their bid.) The bill did not include any detail. When we asked our project manager to come out and show us the 300 feet, he did, and indicated approximately 30 feet that had been painted over, but ,we were able to determine, were not replaced (backside, viewed from porch, not painted and clearly old boards) . Despite their being indisputable evidence of this, we had to have another meeting (another morning off work) with the project manager, one of the owners and the head of the gutter crew — to go through the same exercise of being told boards had been replaced that clearly had not.
were actually replaced on the roof. Maybe all of it, but, understandably, we have our doubts. They also repeatedly neglected to include the $750 cash/check discount agreed upon in the contract. We thought we were saving money using
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