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Pest Control reviews in Raleigh

  • A
    Let me say that Capital did not solve my problem. Why the high grades you may ask? Because they did everything within their power to fix the problem and make sure they had a satisfied customer. One of the few companies nowadays that stands by their work and is focused on customer sat. Let me explain: We started noticing brown roaches infrequently (at most 2 at a time, usually 1) in 2 areas of the house. Master bath (first floor above crawlspace) and on one side of the bonus room, above the garage. I generally do my own pest control and have been successful defending against the usual suspects (ants, mice, crickets, silverfish, etc.) however I was unsuccessful treating the roaches after the first go round and my wife, creeped out by them, wanted a "quick fix". So I called Cap Pest. They came out and sprayed plus baited for the roaches. Nothing for 2 weeks, not unusual as fortunately, we didn't have high traffic, but then we saw roaches for a few days straight so I called Capital and they promptly came out and retreated the crawlspace as we were seeing them in the master bath area. Then, roughly 2 weeks later, we saw roaches for several days in a row and the day after I contacted Capital, we had them in the bonus room again. They were going to come back out, but since we were past the "quick fix" stage I politely declined and decided to research and tackle the problem myself. I know they do good work, based on Angie's list AND neighbors that have used them, so they couldn't have been the problem. There were a few things I came across as I planned to address the problem myself. 1) We live in the woods with trees everywhere and although we try to keep the leaves away from the house, they are "close enough" to provide a haven for roaches. 2) We had a snowstorm 2-3 days after Capital came out which likely reduced the effectiveness of they treatment. 3) we had record rain last year and I live at the bottom of a long hill (street) and then I have a long driveway that declines toward the house. So all of the rain eventually funnels to a creek on the side of my property. This record rain possibly displaced the roaches and sent them my way because this is the first season we've seen them. 4) The treatment I used, although says it works for roaches, it in fact does not. I retreated myself and cleared some additional leaves. It's been approximately 2 weeks and we've seen 1 roach so far, alive but on it's back dying. In any event, I would hire Capital again if I had a pest problem and I've recommended them to a couple of colleagues that have inquired about pest services. They are awesome.
    - Derek M.
  • A
    We have been using The Neuse Termite & Pest Control for just about 1 year and we couldn't be happier! Upon purchasing our home, which had been unoccupied for a brief period, we needed some help to be rid of pests both in our home and around the yard. The professionals at The Neuse Termite & Pest Control could not be nicer, more courteous, and polite! The service has been extremely solid and we're thrilled to continue to be their customer. I will never use another competitor!
    - Scott W.
  • A
    Punctual, professional and went above and beyond by explaining what needed to be done and helping me locate where the mice were coming into the house so I can close the gap. No mice in the house ever since. Also took care to go outside the house and set traps
    - Beatrice M.
  • A
    I have had monthly service with Bulwark since I discovered a serious German cockroach problem in my kitchen that seemed to start when I got a new range. It improved steadily but Paul has really made a difference since he attacked the area behind my refrigerator which had really not been treated much previously. Now with his help I think I rarely see a bug. Thanks Paul!
    - Lyndsay S.
  • A
    He arrived on time, sprayed inside and around the perimeter of the house. We asked him not to treat the rest of the yard because we don’t want to eliminate all the insects. He left a list of the chemicals he used.
    - James L.
  • B
    Chris Jones always goes above and beyond. I’ve had tech’s in the past that just didn’t bother to check my crawl space, therefore the mice kept coming back. Chris always check to make sure the bait traps are full. He is always friendly, courteous, and through in all he does. If your company gives bonuses for work well done, Chris Brown has my vote! I hope he remains my service tech, he is the best!!!
    - M R.
  • A
    Daryle Gee did an awesome job! He was very professional, personable, and knowledgeable! Thanks, Daryle, for a job well done! We look forward to having the services provided every other month and in-between service times as needed.
    - Synthia C.
  • C
    These are good people, but the spray they used this year didn't work. We would get about halfway through their scheduled visit window and we'd have to call them as we were all getting bitten inside and outside the house. This was a very bad year weather wise. I know this isn't all their fault. The young guy who did the spraying couldn't have been nicer. He did his best. It wasn't for lack of trying on their part, but the spray was not working. I rated them low on professionalism only because they, like all the other mosquito people in Raleigh, don't protect their workers - and they're always kids! They spray in shorts and tee shirts and don't wear a mask. It may not be required, but it darn well should be. Inhaling insecticide all day long will have consequences. I would never let my own kids take a summer job like that.
    - PAMELA R.
  • A
    Willie is lovely to work with. He takes a very professional approach to his work and never minds answering questions, even if it means spending more time on the job. I appreciate the investment he makes in educating us as homeowners. I also appreciate his happy disposition and positive attitude. Always a great experience!
    - Cari K.
  • A
    We hired Bulwark Exterminating when we moved to this area 4 years ago. Our daughter recommended them to us. We have been very happy with their work. Eric Burgin is our tech, and he always does a good job for us. He is personable, professional and thorough. He always goes "the extra mile" when he comes to our house. When he is through spraying outside and in, he takes a long brush and gets bugs and cobwebs off the front of the house around the door. We pay $35 per month. We couldn't be happier with this service.
    - Mary Jane P.
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Pest Exterminators in Raleigh

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