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Pest Control reviews in Raleigh

  • A
    Bulwark Exterminating
    Chris has provided exterminator service for our house for the past several years. Always on-time, courteous, friendly, and very willing to explain every action he takes. He's a great ambassador for the company. This trip, he did his routine treatment, then quickly spotted where yellow jackets were entering the house and dealt with it. Bulwark has consistently been effective in its service and responsive to our needs. Great service.
    - David P.
  • A
    Wake Pest
    The day I submitted my request for a recommendation - he called that afternoon. He sounded like a great guy and wanted to help me. He felt comfortable giving me a price over the phone. I said that sounds good and we agreed to do this. This was on a Friday. He called back when he could check his calendar and said how about Tuesday! Said he would be here between 11-1 and he showed up at 10:25! I feel like he is an honest man and hardworking. He explained what the North Carolina requirements were. He explained some of the challenges with my property made it not possible to follow the recommended guidelines - I had to do a waiver but he said I would not have a problem with termites in the future. I quoted with 3 other people prior to this and wanted a one time treatment - they gave me a monthly fee. Wake Pest quoted the way I wanted. He is very in tune with the customer.
    - Jonathan D.
  • F
    Terminix - Raleigh -Termite & Pest Control
    We have had continuous pest and termite control coverage with Terminix for more than 10 years. The pest control coverage is quarterly; the on-going termite inspection is annual. That would indicate that at least 5 times a year, someone from Terminix is on our property, viewing some structures of our home. With all of these inspections and treatments going on ��� at least 5 times a year for more than 10 years -- a few years ago, we were given a message from a "noticeably alarmed technician" that the crawl space of our home was ���seriously infested��� with various insect and rodent problems, to the point of no return, and all the insulation and vapor barriers had to be removed and replaced. (This announcement came approximately three weeks after another Terminix technician had been on our property, who left without having indicated any problems at all.) We were confounded that this ���infestation beyond repair��� could have come about in such a short period of time, with no warning at any time from any of the myriad other Terminix inspectors / technicians who had been in our home. Why had no one else mentioned a need for some remedial step for the problem before it became an ���infestation beyond repair?��� It shortly became apparent that Terminix had JUST THE FIX for the problem they had only just then found. The cost of their solution was several thousand dollars. We continued to wonder why the problem had gone completely unmentioned until it was so serious. We had no credible answers. (This began to seem suspiciously like a marketing ploy.) Upon contacting Terminix to ask questions as to why no one had even mentioned this issue until we were at a point of no return, we were discourteously told by a ���person of authority��� that Terminix doesn���t have any rodent control program, and our problem was rodents. Therefore, despite our on-going contracts with Terminix, our problem was no fault of their service. We made the repairs ourselves for hundreds of dollars, rather than the thousands Terminix had quoted. Despite that fact that we had only recently been told that Terminix didn���t have a rodent control program, Terminix was able to install rodent control bait stations in our crawl space. This seemed quite strange to us, but we wanted to assure that the problem didn���t return. We determined to be patient, pay more attention to this issue in the future, and give Terminix the benefit of a doubt. A few months later, a Terminix invoice was left at our home after a pest inspection. In paying closer attention to all pest issues, we read the invoice carefully and determined that the services described on the invoice could not possibly have been performed at our home. There were more rodent bait stations than existed on our property. We contacted Terminix. The outcome was more of the same -- extremely poor customer interaction with the same ���person of authority��� that we had previously dealt with at this company. When we pointed out the errors in the invoice and asked for an explanation of the services that could not possibly have been provided to us, the ���person of authority��� chose to reply with anger and hostility rather than listening to us and dealing with our concerns. The ���person of authority��� was hostile in his explanation, indicating that "the information on Terminix invoices was not pertinent to the job that was performed, and no customers ever looked at them [i.e, the invoices] anyway." Having been previously burned with the ���infestation beyond repair��� problem in the crawl space, this time, we were reviewing our the invoices, and this one was wrong.) The Terminix ���person of authority��� suggested that the manner of resolving our inquiry was that we should just ignore the descriptions of services on the invoice, since they didn���t mean anything. Our question then becomes, "Why would a reputable company knowingly provide invoices that contain erroneous information, not be concerned about it, and ask customers to ignore the descriptions on their invoices?" We don't have an answer for that, and there may be more going on here than meets the customers' eyes. We canceled our pest control contract after this interaction, partly because of the unexplained invoicing errors, but primarily because of the illogical management decision-making that would rather bury an issue than deal with it and the unsatisfactory interactions with Terminix���s angry and unhelpful ���person of authority.��� This left us to wonder, ���What will management bury next, and why is their ���person of authority��� so angry, so unwilling to help customers?��� As soon as we can make other logical arrangements, we will also cancel our Terminix termite contract. We wish to have no further involvement with this company.
    - Dianne C.
  • A
    Swift Creek Exterminating Inc
    We have been using Swift Creek for several years and have always been pleased with their services. Samuel our regular tech is always on time, thorough and comprehensive. He really demonstrates his care for his clients
    - Barry J.
  • A
    Bulwark Exterminating
    We are so happy with Bulwark Pest Control. Our tech Brian Rodriguez did a great job. He was respectful and really did a detailed job making sure he treated all of there areas where pests are a problem. Thanks for the great work Brian.
    - Jon M.
  • D
    Clegg's Termite & Pest Control LLC
    I signed up to have them spray my yard for $49/month. Two weeks after the first treatment in April, I noticed plenty of mosquitos in the yard. I called and complained but still gave it another shot due to a lot of rain that had occurred. Two weeks after the second treatment (when it was very dry), same issue. I called and spoke to their customer service rep and she scheduled a technician to come back out today for a "no charge call back". I took the afternoon off work to meet the technician and show him the problem areas. When he arrived, he told me he was dispatched under an charged order for my monthly paid service. I called and spoke to someone immediately, but surprise, she claimed I was mistaken and they don't do free mosquito treatments. AVOID.
    - Tom Y.
  • A
    Bulwark Exterminating
    Paul was wonderful! He took his time and was diligent in finding the source of the ants. He listened to my concerns and made sure I was comfortable with his treatment plan. He left no stone unturned! I am always confident when Paul treats the house.
    - Angelica D.
  • A
    Bulwark Exterminating
    Kevin was amazing because when he came for a regular perimeter treatment he went beyond regular service and noticed that we have a new exterior roof leak after our recent remodel that we hadn't noticed. Luckily everything was under warranty so we were able to call the contractor and have everything fixed in a timely manner. It was that extra attention to detail that makes us appreciate Kevin and Bulwark!
    - Rachel R.
  • A
    Bulwark Exterminating
    Very well, as usual. Eric is our tech and he is always prompt, courteous, and professional. We have lived here for four years and have had Eric for most of that time. We always ask for him when talking to the schedulers.
    - Mary Jane P.
  • A
    Bulwark Exterminating
    At the first sign of ants in my driveway, I contacted Bulwark Pest Control. A returning customer, I was confident in their services. As usual, setting up an appointment was easy. Additionally, Paul who arrived to exterminate my home, was the epitome of professionalism and worked hard to get the job done.
    - Gail M.
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Pest Exterminators in Raleigh

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