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Hardware Store reviews in Raleigh

Real People ~ Real Reviews ~ Real Results

  • im only writing this so you'll stop 'reminding' me to provide a review.  It's been two and a half YEARS.  Why isn't there a way to say I   don't WANT TO DO A REVIEW?    THIS IS RIDICULOUS.

    - Nanci L.
  • The dishwasher itself was fine, but we had also ordered the installation service. They arrived at 7am on Saturday to do the installation. Within about 1-2 minutes, they tried to leave saying I didn't have the right plug and they'd have to reschedule the install. I asked them why it wasn't included in the installation kit and they told me they couldn't help since they don't work for Provider name locked. (but some contractor). I then asked if I could leave for 10 minutes and buy whatever plug I was supposed to have (it only cost $5), they said no. As they were leaving, I asked them to please just walk me through how to get the plug off the old washer and on to the new. They said they'd try. 
    That only took 1 minute. Not sure why they made an issue of it. I literally just took a screwdriver and switched it. 
    Anyway, about 5 minutes later, they said they couldn't do the install because the pipe was blocking a nut they needed to access. After going back and forth for about 10 more minutes, they finally just left. They pushed the old washer back into place and it wouldn't close any more. So I had to run out and knock on their window for them to come in and fix that before they drove off. 
    So we were without a working dishwasher and I accepted the delivery since I didn't want to wait another week or so for a few other hacks to come do the same thing.
    We ended up hiring a plumber (Provider name locked. & Sons) to come do the install. It cost me much more than the $79 Provider name locked. was charging, but at least the job was done. 
    The plumber from Provider name locked. & Sons says this happens all the time. They sub the work out so we don't really have anyone to yell at. I had to call 4 times to get a refund on the Provider name locked. install and then they rejected my review on their site. 
    So, needless to say, I won't be using their install services again.
    - Jonathan K.
  • Provider name locked. and his staff were incredible!
    Vintage Hardware and Shutters were recommended by our contractor and we are so glad that they were. We received multiple estimates and were given personal attention when we went to their showroom to look at options. The showroom had multiple shower configurations so we could see exactly what it would look like when it was installed.
    They provide an extremely accurate wait time for the install and called a week ahead to schedule the install. The staff made it easy to pay over the phone. 
    The installation crew was on time (8:00am sharp) and extremely professional!
    Will recommend them to anyone who asks us!!!
    - Sarah H.
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Hardware Stores in Raleigh

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