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There are 9 top-rated furniture stores in your area and 132 to avoid.

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Furniture Store reviews in Raleigh

Real People ~ Real Reviews ~ Real Results

  • Purchased customer furniture for a new home.  Ordered on March 28th.  Received June 2.  All 3 pieces looked great and were delivered ontime (within their several hour window) and professionally. That evening once i had a Provider name locked. to relax, the back cushions would not stay up and folded under when you sat down.  I contacted Lazboy and the store referred me to their customer service 800 number.  I called the number after a few minutes wait, the representative was efficient and provided a time for someone to come look at the couch. 
    Unfortunately they give you several hour window to wait.  The representative was in the house less than 5 minutes and agreed additional fibers were needed for the couch and informed us to watch for UPS to deliver several boxes of fiber.
    That was 2 weeks ago.  Today I contacted the Lazboy Customer Service 800 number and was told that the FIBER FILL would be shipped by Provider name locked. 16th.  Which is approximately 6 weeks from the request.  ARE YOU KIDDING ME???
    I contacted the local store (Glenwood) where I purchased the furniture (the sales staff that sold me the furniture are no longer there).   There is no manager on staff at this store.  Recommended to call the Provider name locked. store to speak with Manager Provider name locked.Provider name locked. transferred me to his Customer Care Rep.  She informed me that many items were on back order and that there was nothing she could do to help. 
    A furniture manufacturer with no fiber fill?  A 6 week backorder to fix a problem?  From the time of order to the planned ship date is 16 weeks. 
    There are many other choices for quality furniture this is not where I would recommend.

    - matt C.
  • We ordered 3 counter height barstools covered in gray leather with nail heads from Provider name locked. in May 2014 and received them 5 weeks later in June 2014.  Though they cost a little more than most bar stools, they are VERY well made and look gorgeous.  We would definitely order from them again.  Extremely happy with our purchase.
    - BRAD M.
  • This couch is rarely ever used and the leather has been peeling for over a year already. They will not honor the warranty saying the peeling leather on all the cushions is a manufacture defect. Apparently this is common practice for them. Stay clear of this place. 
    - Mike B.
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Furniture Stores in Raleigh

Companies below are listed in alphabetical order.
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