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I would call
A week late, the painters came in, primed my cabinets with a roller and painted two coats of paint on them, leaving them with what
In the interim, the countertops were installed, without benefit of a template having been made. They were uneven,seamed in the middle of the sink and the seam didn't even match, to say nothing of the backsplash, which was not on the same level where they were joined. I was told by
Sometime during this period, a worker was sent to replace the exterior door and in so doing, failed to pre-drill the holes in the frame, splitting it beyond repair, making it necessary to replace the entire door yet again.
In case this is beginning to sound a little like a
To wrap this up, after waiting 5 days, anticipating that the repainted doors and drawers were finally going to be installed and the job completed,
It was several more weeks after signing the contract that we had the work done. The crew only does installs on the weekend which was different, but again made me feel more comfortable with them. I did not have to take off work to supervise the job which was nice. They arrived early on a Saturday and worked until 6pm. About 2/3's of the job was done the first day. The crew leader,
Some things I was specifically impressed with was:
3. The quality of the product and the lifetime warranty.
4. The 5 year Masterpiece warranty on the workmanship.
5. The availability and quickness of install.
6. The price that I found fair for the quality of the product and after the job for the workmanship the crew provided.
We have been enjoying our windows for almost 2 months now. They are really great windows that we are taking full advantage of with the nice weather days. The ease of opening and cleaning these windows is wonderful. We also have noticed some difference in the noise reduction of the windows. We live near RDU airport and the planes fly over us. The noise reduction is nice and we hope to see some money savings in the efficiency of the windows soon. Many thanks to Masterpiece for a flawless process! As a homeowner who was spending a lot on this job I am grateful that there are companies out there who know how to treat their customers.
The vinyl siding is buckling around the entire house. Pieces have literally fallen off of the house ~ there was no storm or wind.
Two professional painters have been through my house and both agree NO primer was used on ANY sheetrock prior to "painting." I use that word very loosely. The whole interior, front porch, formerly finished garage and doors were never painted properly. Whomever wrote the review about the painting was very lucky. Flat paint was used in all of my bathrooms. The sheetrock is buckling underneath from the tub/shower water and moisture. You can still see the tape around the top of my kitchen at the ceiling. The moulding used in my house is nowhere near the quality of what was in my old house.
I have had to replace the appliances because they were substandard to what was in my home prior to the fire. The
The hardwood floors are buckling on the first floor, have scratches on them. In the downstairs bathroom there was a pretty bad leak and the hardwoods and mouldings are ruined, which Mr.
I had a nice hall closet and pantry. Not anymore. Now I have an inside utility room with almost a 12" hole and a dozen wires or more just hanging out.
My master bath is a garden tub, but is surrounded by a single, plastic surround. At least 12-14 inches are not covered; hence, walls are getting ruined and flat paint is not helping.
The kitchen linoleum is coming up approximately an inch at the door jam and the wood floors are cracked at every jam. Under the sink the trim was never nailed down properly. One nail. It's coming off.
I have never seen such a mess after a construction site in my life. Me and friends have picked up truck loads full off construction garbage, including shingles, rotten wood, glass, thousands of nails, the double sink from my kitchen was on the back porch. Empty food containers, drink containers, thousands of cigarette butts, plastic, you name it and evidence of alcohol and marijuana use on MY property was also discovered and disposed of. Not acceptable.
The floor where the fire started is now sinking in spots and you can see it on the ceiling on the garage below. No floors are even.
They painted over mold on my front porch and it looks worse than it ever did.
The finishing work is disgusting. The gaps are anywhere from 1/4" to 1" in some places. Those who have come through here to see the work to fix what has been destroyed are actually in shock. If my house is not finished properly, it can be condemned as unsafe.
don't be fooled by Mr.
The light in my son's closet does not work. Electrical outlets were not placed where I requested. They disconnected the lamppost wiring and garden pond from the house and REFUSED to reconnect it.
The stairs were not replaced and creak like they are 100 years old. Wet carpet was on them for two years. Squirrels lived on the steps with nuts for goodness sake, and Mr.
I had better closet shelving in my apartment than in this house. There is no closet shelving in two of the closets.
Trees were cut down but stumps were left. Shrubs removed or destroyed were not replaced.
There are holes in every bathroom around toilets and sinks and where the washer and dryer hookup is where mice and rodents can easily come into my house. The outside water connection comes off in your hands and is literally coming out of the side of the house.
After looking at pictures (which survived) of my original house, I have received estimates ranging anywhere from $85,000 to $120,000 to return this home to a home worth $240,000, including providing the balcony drawn up on the plans which apparently my house can't hold the weight of, as well as metal shelving taken from the garage. There are NO light sockets in the garage. I told him I didn't need as many as I had because I used to run a business from there.
He did not pay his subs and sent them after ME to be paid. I guess he is very proud of himself doing this to someone he has known since we were 13 and knowing I am a single mom of an autistic child. If he will do that to me, what do you think he will do for you? Just food for thought.
I think you get the gist of what's going on. I would be HAPPY to have someone come through this house and see how bad it really is. I don't want him or his crew to touch ANYTHING in my house to screw it up even more. I want a refund to have the repairs done properly and safely.
Thank you for your time.
My wife and I are very happy with the results. We have no qualms about using
All Door Installers in Raleigh, NC
Fuquay Varina, NC
Fuquay Varina, NC