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Well & Water Pump Repair reviews in Providence

  • F
    Jaswell's Water Well Systems

    In the process of purchasing a home, well water test came back bad upon home inspection. The well was sanitized and flushed by Jaswell.  Second well water test was taken by Jaswell.  Never came through with results despite repeated calls and his promises to fax or email results right away.  Seller paid him so can't speak to the price they paid.  In the end, another well company had to be hired to do the water test.  The deal almost fell through due to his lack of responsiveness.

    - Elizabeth M.
  • B
    Dennis Diffley Drain Services
    My tenant reported bad odors in the house and suspected the sewage pump area.  The basement bathroom is below the sewer and the sewage is pumped out.   The sump cover had rusted in places leaving big holes.  Haha! Here was the prime suspect!!  I was out of the country and had my wife select Dennis Diffley from Angies list and get them to work.  The sump was an old model and they were able to find and make the necessary modifications to replace the old one.  Their communication was good enough and their work was very good.
    We were asked to wait for couple of days for the smell clear.  
    Alas, it didn't go away!  In the meantime, my regular plumber managed to appear and started to nose around.  Guess what he found; my tenants left a chicken rotting in a spare microwave!   I would have LOL, if it hadn't cost me too much money:-)
    It was fine working with Dennis Diffley and I won't hesitate hire them again.

    - Prasad N.
  • B
    They were friendly and professional, but apparently the owner, Jim , is no longer with the company.  When I asked why, I was told it was personal.  He knew what he was doing.  I'm not sure his wife, Lisa, who now runs the company, and their current crew are as knowledgeable as he was.
    - donna z.
  • A
    Pioneer Basement

    Micah showed me where the outflow pipe was wrongly connected. (that is why I could hear what sounded like lots of toilet flushing every time the rain was heavy.

    He REALLY knows his business and he was very patient showing me on his ipad how correct connections should look and explaining to me what he could do to fix it.

    The team that came to do the work was polite, professional, and neat. They needed to lay the outflow pipe into the side yard and then put the "drain cover" (I'm not sure of all the proper terminology) on where it ended. I could not see where the grass was disturbed where the pipe was laid. Later that afternoon, Micah came by to check the outside work. I was not home but he left a note saying that the pipe should not drain into the mulch because it could wash the mulch away and he would have it corrected.

    I was very pleased with the courtesy and responsiveness of the office staff and the technicians that did the work.

    I highly recommend Pioneer Basements. 

    - Donna L.
  • A
    Global Basement Waterproofing
    Installed a French drain system, basement wall panels, crawl space wrap, dehumidifier/air purifier and sump pump. Options and pricing were better than competitive proposals, scheduling was timely, and work was completed efficiently and neatly with no follow-up needed on our part. Global was refreshingly straightforward to deal with, and a very positive experience overall. Wish more contractors were like this company!
    - Sally B.
  • A
    Jaswell's Water Well Systems
    Jaswell's called me back within the hour and recommended a few things to check before coming out for a service call. He was as willing to assist and avoid a service call as I was. His recommendations were right on the mark and I never needed a service call. I will definitely call them again whenever I have well issues.
    - Mark B.
  • A
    Jaswell's Water Well Systems
    I had lost all water pressure in my house. I called up my friend, who happens to be a plumber and asked him his thoughts. He said he doesn't work with wells often and recommended I check out Angie's List to find a well specialist. I did the search, found WATER WELL SYSTEMS LLC, which is the same company as Jaswell's. Their other page can be found here:
    The review on the other page was a problem similar to mine, so I called them up on Wednesday to set up an appointment on Friday. Kyle, the dispatcher was very friendly and very quick to set up an appointment.
    I woke up Thursday morning and was so disgusted and disappointed by my shower's performance, that I called them back to see if they could move the appointment up to that day. Kyle called Roy (the owner) and returned my call in five minutes to set me up for later in the day. 
    Louie, one of the company's techs, comes by at around noon time. He's very polite and friendly. He goes straight downstairs to my water closet and asks me to turn on a cold water faucet and let it run. After running some diagnostics, he sees that the pressure switch on the pump is set too low, so he turns that up. He also checks the air pressure in the holding tank and sees it's at 5 psi, gets the air compressor and puts it back to 38 psi, where it should be. He also changed the filter in my filtration system.
    All told, this took about a half an hour, maybe 45 minutes for Louie to complete. I should have prefaced this whole review by saying, I am completely uneducated when it comes to wells and well maintenance. I moved into this house a year and a half ago with no previous well experience. I also go in expecting the worst out of everything, as not to be disappointed. They could have gotten one over on me, said that they needed to replace the water pump, or fix pipes in the well and charged me an arm and a leg, but they didn't. They were all friendly, honest guys and I have huge respect for that. I will definitely be working with them again.
    All told, the service cost $125 and 45 minutes of time and my water pressure has never been better. My shower tonight was almost orgasmic. Thank you Louie, and thank you Jaswell's!
    - Tom K.
  • A
    East Side Construction
    We were extremely pleased with the outcomes of both projects and look forward to working with East Side Construction again in the future.  Chris' thorough knowledge of his trade and lead safety techniques instilled confidence during both projects.  His excellent working relationships with his sub contractors kept both projects on schedule and budget.  He and his crew have extremely high standards and complete the highest quality of work.  Both projects started on time and were completed on schedule.  Cannot say enough good things about all of the crew members that worked in our home.  They were extremely  professional, courteous, patient, clean, and kind.
    - Laurie T.
  • A
    Seaside Basement Waterproofing Inc
    I scheduled several companies for evaluation and estimates. We decided on Seaside based on their competitive rates, years in business, professionalism, and congenial behavior. Once we decided to schedule with Seaside, we were required to submit a $1,000 deposit to book our repair work. Once in the books, we were scheduled in a timely manner. The crew showed up on time and did a good job overall. We had a minor issue with the vinyl wall covering treatment we ordered installed. Within days, the company sent a rep to remedy our issues. Overall, I would say that Seaside seems like a very committed company. When we get our next "historic flood," we'll know for sure whether the system solves our water problems.
    - Joanna C.
  • B
    They did their Job quickly and adequately. There was some discussion about a component of the job having been under warranty, for which there should have been no charge. I wish they would have offered that up themselves (as they had been the ones to originally install that component). After I wrote a letter, our assertion appeared to have been accepted and that portion of the bill was waived.
    - I J.
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Well Pump Repair Services in Providence

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