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Home Security System reviews in Providence

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  • He was excellent. He upgraded us to one of the best alarm systems. We had gotten prices for the same thing that was three to four thousand dollars. I wasn't sure how to work one of the commands and he came over within an hour to walk me through it again. He found that one of the things that were put on one of the windows wasn't in the right place and that is why I was getting a signal saying something was wrong. He came in, did the work and left. He was a very nice young man.
    - Arleen C.
  • The installers were punctual and they had to come back a second day because of difficulty of the installation. While they were resourceful about how to solve some installation problems, the quality of the installation work was less than top-notch. In some places, loose wires were simply draped from one locale to another, instead of being stapled to a structure or fed through a conduit of some kind. Though we were assured of a neat installation, some areas were left unkempt and debris was left where it fell. The system was explained to us before the installer left, but it turned out that some aspects of the system (which I consider important) were not explained to us. The billing has been unreliable, and the source of some frustration.
    - I J.
  • Mr. Cicchitelli came within a day for the estimate and sent the installers just a few days after that. They did a good job, thoughtful about the placement of each item and with minimal drilling for wiring. They left no mess. They explained the operation of the system well (at least, no trouble so far!) If I had it to do over, though, I might have chosen a wireless system that would not commandeer the phone line if there is a break-in. But I haven't done enough research to make a better decision, if in fact that would be better.
    - Joan L.
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Home Security Companies in Providence

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