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Rental Car Companies to Avoid

115

Top Rated Rental Car Companies

3

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Over 1,003 reviews for
Providence Rental Car Companies from people just like you.

A
"My experience with Enterprise on Glenwood Ave was excellent. They were always on time and I never had to wait. The car was ok, but the service is what really stood" out. The reason I'm writing this review is review is to recognize
who went above and beyond for me. I left something in my rental car, and it was critical that I get it back quickly. He tracked it down with the next renter and went to meet her to retrieve it for me. This was all done during a snowstorm that made getting around town difficult.

-Lane W.

F
"I chose Enterprise specifically because they advertise that they will "pick you up." I made the reservation a week in advance. The morning of the rental" (7 hours before rental time) I called to schedule pick up at my house. I was told to call back "30 minutes before I wanted to be picked up." They would not schedule the pick up during this initial call.) I called them 1 hour before, and was again told to "call back 30 minutes before I wanted to be picked up." I told them I felt 1 hour before was close enough and so pick up was scheduled for 4:30pm. I offered to give directions, but was told they didn't need them. When they had not shown up by 5:00 I called, and was told someone was on the way. The driver called at 5:15 and said he was lost. The driver turned out to be the same individual who had told me on the phone (Enterprise's landline) at 5:00 that "the driver was on his way," indicating that he had been in two places simultaneously. The driver finally showed up and took me to the Enterprise office to do my paperwork. The store manager said they had been very busy that day. He obviously had put his "walk-in" customers ahead of my reserved time. Enterprise's slogan should be "We'll pick you up when we're darn good and ready," or "We'll pick you up at our convenience." I was on a schedule, and their inefficiency made me an hour late to my destination. The manager arranged to let me return the car empty as compensation. Their office is a 12 minute drive from my house, and there was no good reason for their tardiness.

-Lynne R.

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Local Articles in Providence

Car Rental

Whether you're traveling out of town on a business trip, taking an extended vacation or just need a different form of transportation for the weekend, renting a car is a convenient and affordable option. But there's money to be saved and inconvenience to be avoided. Before you rent a car again, read up on these consumer-focused car rental tips.

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Travel Agencies, Travel Medicine, Limousine Service, Taxi/Shuttle Service, Rentals - Cars, Animal & House Sitting, House Security

Spring break, a family road trip, traveling abroad, summer vacation ...

Return rental cars in good condition to avoid extra cleaning fees. (Photo courtesy of member Dirk H.)
Rentals - Cars

Whether headed to the beach or to the city for business, search for discount offers and follow these other rental option tips before hitting the road.

Cynthia Wilson
Travel Agencies, Rentals - Cars

Taking a family vacation isn't cheap. Use the following information below to decide which transportation mode suits your budget and schedule.

Angie's Answers

?
Hi Joy,
 
This is Sarah B. in Member Care. I'm happy to help!
 
Although we don't track going rates for various services because this varies widely depending on market factors and location, members are encouraged to include how much a service costs in their reviews.
 
When you're looking at a particular company's reviews, you can get an idea of the average costs. You can also compare this to rates charged by other providers in this category on the List. 
 
I was able to find several rated providers to help with your project. For your current need though, our Snapfix specialists would also be able to do all of the dialing for you, match you up with a top rated company and arrange to have them call you to figure out the logistics. If this sounds like something you would be interested in, please fill out the form in the link below and our Snapfix Team will take it from there!
 
http://www.angieslist.com/fix/
 
If you would like to reach out to these providers yourself, please let me know. I’d be happy to send these to you.  No matter which option you choose, I hope you’ll take the time to fill out a review when the work is done.
 
Please let me know if I can assist further. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're happy to help, Joy!
?
Hi,
 
This is Kyle K in Member Care. Thanks for your interest in Angie's List!
 
We'll be happy to help find top rated rental providers, but it doesn't look like you have a subscription to the List yet. You can join by visiting www.angieslist.com or by giving us a call at 1.866.783.2980. Our call center is available 8:00 am-9:00 pm weekdays and 8:00-5:00 pm ET on Saturdays. If you join online, you can save 20% on an annual plan by using the promo code ANSWERS.
 
Thanks for your question and we look forward to assisting you!
?
?
?

Car Renting reviews in Providence

F

Rating
Very unsatisfactory, Extra charges that were not explained ahead of time, ex. I originally thought I needed the car but was stuck in a snow storm and needed it a couple days longer. Was charged for insurance I declined, which added an extra $110.60 to the bill. Three people waited on me and not a single one knew what they were doing. Very unhappy.
- Donald S.
F

Rating
Horrible company. Terrible customer service. Showed up with more expensive car and told me that was all they had. Yeah. right. I had a mid-size reserved so you can see where I might feel a bit weird.
I gave them my card to pay for the car and they ended up taking all of the money in my bank with that same card. They maxed it out till I had nothing left! I called about this, spoke to a man and was treated poorly. I was told there was nothing anyone can do blah, blah, blah... Worse...Did nothing to get me my money back the entire time I had the vehicle. Over 4 days!
The car dripped a massive amount of oil in my garage which I had to clean up with a bunch of newspaper. I have never seen so much oil drip from a car just sitting in the garage before. Not that great of a vehicle either. Oh, they did show up on time though!
- Deborah J.
F

Rating
Three weeks ago I reserved a 15 passenger van,
Providence Rental Car Companies Provider Name Locked
#9853WW, in person with associate
Providence Rental Car Companies Provider Name Locked
, associate
Providence Rental Car Companies Provider Name Locked
, called me 2/3/2015 to verify I would be picking up a 15 passenger van on 2/4/2015 and I confirmed I would be there between 12:30 and 1pm. At 11:15am on the 4th he called again and said the 15 passenger van would not be available due to the "CORPORATE" office had picked it up this morning and sold it. He said all he had was a 12 Passenger van. I told him that was not acceptable due to the fact I was traveling with 5 adults to Georgia to attend a wedding and needed the extra room to accommodate the luggage required to attend multiple functions over the weekend. He said he would get back to me. About 30 minutes later
Providence Rental Car Companies Provider Name Locked
called me to tell me the 15 passenger van, that I reserved 3 weeks ago and saw on the lot the day before with my own eyes, was NOT going to be available. She offered me a second vehicle at no charge but I did not intend to caravan to Georgia. I was over a barrel, she told me she would charge me half the rate, if it were free I would still be an unsatisfied ENTERPRISE RENT-A-CAR customer, but I had no choice since I'm leaving early Thursday morning. When I arrived
Providence Rental Car Companies Provider Name Locked
was very professional but voiced his opinion that I didn't really need a 15 passenger van with 6 people, that wasn't his to decide. We inspected the outside for minor damages and notated them on the contract, we did not inspect the inside, that is until I got home and started to load-up. It was a disgrace, carpets and upholstery were badly stained. Can you tell I'm not a satisfied customer of ENTERPRISE RENT-A-CAR.
Providence Rental Car Companies Provider Name Locked
727 710-6940
- Roger S.
N

Rating
They were friendly they came out and identified themselves. They walked me around the rental, customer service was great and very professional. There were no issues with the vehicle what so ever. This is a highly recommend local business I will continue to use them.
- Robert K.
A

Rating
Got the vehicle I needed for the weekend. Car was clean and ready when I arrived. While I had to wait for a transaction to be completed in front of me, I was acknowledged on entry. My paperwork was ready when I got to the counter and I was in and out in 15 minutes with the vehicle to make my weekend with friends and family very pleasant.
- Sheryl S.
B

Rating
Great EXCEPT rental companies continue to raise their insurance rates. I like using the third party insurance on the rental but rates are going way up!!
- DANIEL C.
A

Rating
They provided a good rental car. They picked me up and dropped me off. They were very professional and their rates were incredible.
- Gordon T.
A

Rating
Easy....Easy...Easy...I booked online. When I got there everything was ready to go. They are open 24 hours/day. They had partial insurance, to cover any minor issues and cover my personal insurance deductable-which I took. The partial insurance rental was nominal fee. I was very pleased and would rent from them again.
- Monica H.

All Rental Car Companies in Providence

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A 2 Z Tech Services

81 John Street

A A XPRESS RENT A CAR

14 CLOVER DR
Coventry

AFFORDABLE AUTO RENTAL

2000 POST RD
Warwick

AIRLINES RENT A CAR & LEASING

1235 W MAIN RD
Middletown

ALAMO CAR RENTAL

63 NEWPORT AVE
Rumford

ALAMO CAR RENTAL

2053 POST RD
Warwick

ALL CAR RENTAL & LEASING

887 CHARLES ST
Providence

Amazon.com

PO Box 81226

AMI AUTO RENTAL

895 ELMWOOD AVE
Providence

ATLAS RENTAL & LEASING

2130 W SHORE RD
Warwick

AUTO RENTAL CHAMPS

703 PARK AVE
Cranston

AUTO SERVICE AUTO BODY

165 FRENCHTOWN RD
North Kingstown

AVIS RENT A CAR

2000 POST RD
Warwick

AVIS RENT A CAR

1569 AIRPORT RD

AVIS RENT A CAR

1074 POST RD
Warwick

AVIS RENT A CAR

1 DORRANCE ST
Providence

AVIS RENT A CAR

100 GASPEE ST
Providence

BUDGET RENT A CAR

3131 ACUSHNET AVE

BUDGET RENT A CAR

780 RESERVOIR AVE
Cranston

BUDGET RENT A CAR

750 TAUNTON AVE
East Providence

BUDGET RENT A CAR

1678 HARTFORD AVE
Johnston

BUDGET RENT A CAR

964 CRANSTON ST
Cranston

BUDGET RENT A CAR

133 MARIANO BISHOP BLVD

BUDGET RENT A CAR

1242 SHAWMUT AVE

BUDGET RENT A CAR

132 ROCKDALE AVE

BUDGET RENT A CAR

494 BELLEVILLE AVE

BUDGET RENT A CAR

358 G A R HWY

BUDGET RENT A CAR

10 RIDGE RD
Charlestown

BUDGET RENT A CAR

633 PUTNAM PIKE
Greenville

BUDGET RENT A CAR

88 CONNELL HWY
Newport

BUDGET RENT A CAR

7785 POST RD
North Kingstown

BUDGET RENT A CAR

201 CONCORD ST
Pawtucket

BUDGET RENT A CAR

2000 MENDON RD
Cumberland

BUDGET RENT A CAR

1641 N MAIN ST

BUDGET RENT A CAR

36 LAWTON ST

BUDGET RENT A CAR

91 POINT JUDITH RD
Narragansett

BUDGET RENT A CAR

269 MARKET ST
Warren

BUDGET RENT A CAR

838 CENTERVILLE RD
Warwick

BUDGET RENT A CAR

2000 POST RD
Warwick

BUDGET RENT A CAR

2296 POST RD
Warwick

BUDGET RENT A CAR

2096 W SHORE RD
Warwick

BUDGET RENT A CAR

17 EDDY ST
Providence

CAR TEMPS USA

30 NAUSET ST

CAREFREE AUTO RENTAL

331 METACOM AVE
Bristol

Carr's Garage Inc

396 Broad St
Cumberland

CRANSTON COLLISION & AUTO REPAIR CENTER

30 WALNUT GROVE AVE
Cranston

DISCOUNT CAR RENTAL

1 TIOGUE AVE
West Warwick

DNA AUTO RENTAL

3066 POST RD
Warwick

DOLLAR RENT A CAR

28 ALHAMBRA RD
Warwick

East Side Collision Center

2050 Plainfield Pike
Cranston

Elite Auto Repair

1587 Post Rd
Warwick

ENTERPRISE RENT-A-CAR

365 WATERMAN AVE
East Providence

ENTERPRISE RENT-A-CAR

1678 HARTFORD AVE
Johnston

ENTERPRISE RENT-A-CAR

310 RHODE ISLAND AVE

ENTERPRISE RENT-A-CAR

775 PLEASANT ST

ENTERPRISE RENT-A-CAR

1172 GRAND ARMY HWY

ENTERPRISE RENT-A-CAR

830 ASHLEY BLVD

ENTERPRISE RENT-A-CAR

1285 WHIPPLE ST
Newport

ENTERPRISE RENT-A-CAR

70 W MAIN RD
Middletown

ENTERPRISE RENT-A-CAR

6980 POST RD
North Kingstown

ENTERPRISE RENT-A-CAR

458 BROADWAY
Pawtucket

ENTERPRISE RENT-A-CAR

1101 NEWPORT AVE
Pawtucket

ENTERPRISE RENT-A-CAR

120 POINT JUDITH RD
Narragansett

ENTERPRISE RENT-A-CAR

45 Fresno Rd
Warwick

ENTERPRISE RENT-A-CAR

1515 BALD HILL RD
Warwick

ENTERPRISE RENT-A-CAR

1101 POST RD
Warwick

ENTERPRISE RENT-A-CAR

329 PROVIDENCE ST
West Warwick

ENTERPRISE RENT-A-CAR

289 COWESETT AVE
West Warwick

ENTERPRISE RENT-A-CAR

883 QUAKER LN
West Warwick

ENTERPRISE RENT-A-CAR

494 CUMBERLAND HILL RD
Woonsocket

ENTERPRISE RENT-A-CAR

1 Sabin St
Providence

ENTERPRISE RENT-A-CAR

1871 MINERAL SPRING AVE
Providence

ENTERPRISE RENT-A-CAR

101 CADILLAC DR
Providence

ENTERPRISE RENT-A-CAR

333 NIANTIC AVE
Providence

Enterprise Rent-A-Car

6876 Center St

Five Star Limousine

29 Bald Hill Rd
Cranston

HERTZ RENT A CAR

522 RESERVOIR AVE
Cranston

HERTZ RENT A CAR

630 TAUNTON AVE
East Providence

HERTZ RENT A CAR

380 JENCKES HILL RD
Smithfield

HERTZ RENT A CAR

1672 PLEASANT ST

HERTZ RENT A CAR

125 FAUNCE CORNER RD

HERTZ RENT A CAR

105 BROADWAY
Newport

HERTZ RENT A CAR

6585 POST RD
North Kingstown

HERTZ RENT A CAR

2000 POST RD
Warwick

HERTZ RENT A CAR

2283 POST RD
Warwick

HERTZ RENT A CAR

1375 MINERAL SPRING AVE
Providence

HERTZ RENT A CAR

400 SILVER SPRING ST
Providence

JONI AUTO RENTALS INC

PO Box 7368
Warwick

MARTHA'S VINEYARD FOREIGN INC

371 BROAD ST
Providence

NEIGHBORHOOD RENT-A-CAR

2359 PURCHASE ST

NickMitch Travel

North Kingstown

NORTH AMERICAN AUTO LEASING

975 GREENVILLE AVE
Greenville

PAYLESS CAR RENTAL

2053 Post Rd
Warwick

PENSKE

11 SHARPE DR
Cranston

RELIABLE COLLISION REPAIR

24 BEGONIA ST
West Warwick

RENT-A-CAR AGENCY

1003 WATERMAN AVE
East Providence

RENT-A-WRECK

101 BELLEVILLE AVE

RENT-A-WRECK

1073 DOUGLAS AVE
Providence

SEARS CAR & TRUCK RENTAL

673 TIOGUE AVE
Coventry

SENSIBLE CAR RENTAL OF BRISTOL

61 GOODING AVE
Bristol

ServiceTask

68 Dorrance St
Providence

SPRING GREEN AUTO BODY INC

1664 ELMWOOD AVE
Cranston

SUNN CAR & TRUCK RENTAL

270 PUTNAM PIKE
Smithfield

THRIFTY CAR RENTAL

2312 PAWTUCKET AVE
East Providence

THRIFTY CAR RENTAL

1660 HARTFORD AVE
Johnston

THRIFTY CAR RENTAL

2381 Post Rd
Warwick

THRIFTY CAR RENTAL

2282 POST RD
Warwick

THRIFTY CAR RENTAL

2381 POST RD
Warwick

TravelJMB

8405 Staniel Cay

U-SAVE AUTO RENTAL

120 DEWEY AVE
Warwick

UNITED RENT-A-CAR

1588 NEWPORT AVE
Pawtucket

VIKING AUTOMOTIVE

250 W MAIN RD
Middletown

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