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Water Heater Repair And Installation reviews in Portland

Real People ~ Real Reviews ~ Real Results

  • I actually cancelled an appointment for another plumber to buy this person's deal. My bad. I was told when I called to ask questions about the deal (by an Angie's List employee) that I was given a phone number that would get me right through and I would have "special access" to this provider since I had called in. Well, that was a load of stink. It was because of the sales job from Angie's list that I bought the deal and cancelled the other Angie's List provider, who did not have a deal going at the time. This tells me two things: Angie's List is largely a scam, which I've known anyway, but because I like the idea of having a resource, I signed up again.
    Anyway, I've called this person twice now and its been about two weeks since I bought the "deal." My toilet is still squealing and I'm being charged by the water company for the leak as I write this. 
    I will be requesting a refund, wasting more time on this stupidity and greed. Another lesson learned.
    - Marie B.
  • I called about three weeks ago to get an estimate on installing a tankless water heater.  The lady took my information and said an installer would call me back soon.  After ten days, I had received no call back so I decided to call them back.  The person apologized that no one had called and she would make sure they contacted me this time.  Almost immediately I received a call back from the estimator.  After trying to find a time that worked for us both,  the gentleman offered to come at 6am, because I need to leave for work by 6:30am.  Fast forward to this morning,  the estimator shows up at 6:30 as I'm leaving my driveway.
    Bottom line, all Provider name locked. Water Heater Man did for me was waste three weeks of my time.
    - Kevin D.
  • My wife called to get a bid for switching to a tankless water heater. She spoke with Provider name locked. and he agreed to schedule a bid for the following day giving her a 6 hour window during which they could arrive. That seemed odd but the kicker is that he also told her that they charge $50 charge for the bid (non refundable, but applicable toward the work if we chose them). She was unaware that was abnormal and agreed to the charge.
    Needless to say, when I found out about that I promptly called Provider name locked. back for clarification. It seems that even though they list free estimates on Angie's list and their website says "For all residential water heaters, we offer free estimates." Provider name locked. insisted that they charge $50 for tankless estimates due to additional complexity. This is baffling frankly. We're talking about an estimate for work, and honestly what is more complex about this? I find this to be dishonest and poor business practice. So I cancelled the bid. I would recommend avoiding Provider name locked. until they clarify their estimate policies.
    - Alex H.
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Water Heater Installers in Portland

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