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Dog Grooming reviews in Portland
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Provider name locked. is the best groomer that we've had the pleasure of working with, by far! She is patient, compassionate, and our dog looks and smells so fresh and clean when we pick him up. She's such a treat to work with, all around!
- Kim M.
I've been doing business with Provider name locked. for a few years with mixed results. They'll do exceedingly well for quite some time but will have a failure in service every now and then. In the past, they've always made good on their issues but, this time around, they have failed miserably.
They came to our home around the beginning of the year to groom our dog and did a HORRIBLE job. They missed spots completely, my dog's fur was uneven and he looked horrible. I immediately contacted their office and spoke with Provider name locked. who said that wasn't acceptable and they'd do our next groom at no cost. Fair enough! When it came time for the next groom, our dog was ill and I believed it best that he not be subjected to grooming. I called them back the day they left a message to advvise of his appointment the next day and explained the situation to Provider name locked. . He was very understanding, agreed it was probably best that he not be groomed the next day and said he'd call back in a few days to reschedule. That's the last I heard from them.
I waited two weeks before I began to reach out to find out what happened. Since I began reaching out, I've had NO RESPONSE. I've called Thursday, March 19; Monday, March 23; Tuesday, March 24; and Thursday, March 26. The first time I left a message (rather rude, albeit), on 3/23, 3/24 and 3/36 I spoke with Provider name locked. again and advised each time that I wanted to speak with the owners. I've heard NOTHING. Each time, Provider name locked. advises, "They pop in from time-to-time but I never know when they'll be here." Today, I asked him if he had a contact number for them and he said he does but can't give it out (completely understandable). I asked him if he's passed my numerous messages along with my contact information along to them and he said he had done so.
At this point, I have no choice but to assume these people do not stand behind their work, do not care about their business and have no intention of making good on their "promises" from the past. I would highligh suggest avoiding this vendor at all costs!!!
- William H.
Their prices are reasonable. My dogs seem to do okay with her. She knows how to cut my dog's hair the right way. She checks their ears and nails. She lets me know if they have ear infections. I always give her a tip because she does such a good job. They have a little store where you can buy things, like toys and food and treats. That's really handy to have. The workers there are polite and nice. They call me to go when my dogs are ready to go home.- Sharon S.