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Mixed bag experience. Food service was good with a variety of healthy choices, Provider name locked. room service was good as well. Activities were also good. The nursing itself could use some improvements. I some times had to wait up to an hour and a half for pain meds. I would only use them again if the nursing staff improved.- NANCY D.
They do absolutely nothing we pay top dollar for her to get assistance and beg them to keep her hands and fingernails cleaned and give her a daily bath. This apparently is only happening once a week if that and only if we call and complain that it's not getting done. These people are incompetent and talking to them it's like they say they will do it but it never gets done, so frustrating. My mother is constantly getting staph infections because she is not being kept clean.- Jeannie V.
The first evening he was there he wandered out into the parking lot, despite having a device on him that should have prevented that. The second day he was in their care he fell and burst his spleen. He had to be hospitalized and died ten days later.
This place needs to be shut down because they do not give attention to their patience.- Brenda M.