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Nurse Practitioner reviews in Portland

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  • We chose Hands on Medicine for many reasons - nurse practicitioner care, great location, bicycle parking, Provider name locked. 's background in nursing and massage (see her website). We were impressed with Provider name locked. 's care, and her medical assistant staff was friendly and did well with our son. However, we won't be returning to the clinic due to the repeated rude behavior of the front desk person. He was rude when I called to make the initial appointment. He was rude when we arrived for the initial appointment, chastising us for not arriving half an hour early to complete paperwork. I had printed the initial paperwork off the website and completed it all at home. I handed this to him and asked him to look for our medical records that I had had transferred from our prior provider (our insurance changed and a change of provider was necessary). Our medical record history would not have been linked with our current visit had I not prompted him to look for it. He did not apologize for chastising me for not coming earlier, but tersely acknowledged that I had completed everything and nothing else was necessary. The final straw was his dismissive behavior when I called a couple weeks later to schedule an urgent appointment, and again he wasn't warm when we checked in that day for the appointment. (On a positive note, we were scheduled quickly, same day). A provider is only as good as the office staff who support them. I definitely recommend Provider name locked. , NP, but I'm looking for the complete package - a great provider and a great support staff experience from beginning to end. I would use this office again if the front desk staff were to change.
    - Michelle & Craig S.
  • I like her a lot! I've been going to her for a long time. She is very nice and spends a lot of time with me, which I appreciate.
    - WIND L.
  • They are wonderful. They listen really well. They are well educated and are up with the new research. They seem to run close to on time, longest wait could be 15-20 minutes. The office staff is very nice.
    - holly D.
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Nurse Practitioners in Portland

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