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Insurance Agent reviews in Portland

  • F
    Brown & Brown Northwest
    We inherited using this firm - - my husband's family had been with them for years, so we just kept using them. But when we had to make changes to coverages, update policies, etc. we found out how incompetent and lazy they are. It began with looking to change an auto policy - I asked them to market my coverages for me to possibly choose a new carrier. They came back later simply with who they recommended - no reason why, just that it was their recommendation. I asked about what the other carriers were they got quotes from, differences in coverages, etc. - and they refused to tell me! It sure sounded suspicious as to whether they actually did any research at all. My husband requested to reduce the contents on the home he just inherited by 10% - these whiz kids completely took away ANY contents coverage. That is crazy, stupid and dangerous. We only found out later when an odd credit appeared on a statement. Their attitude was "oh well" and no big deal. We've had numerous problems with them not doing changes, having to nag them, it goes on and on. They are the worst brokers I have ever encountered and upon renewal of our policy they will be promptly fired.
    - Heather G.
  • F
    State Farm
    State Farm would not cover te damage. They said it was not an accident. Apparently they think the water leak was intentional. I'm cancelling my homeowners, auto and umbrella policy with them and advise everyone to steer clear. I did not a file a large claim with them for 35 years. Apparently that's the only reason I kept my policy. I was also treated with absolute disrespect here in Oregon and lied to by my SL agent.
    - Bonnie B.
  • A
    AIC Insurance Agency-Tami Matthews Insurance
    Tami is definitely the best person I have ever worked with regarding insurance. When I first contacted her I was only 19 and really didn't understand how insurance worked and what all of the terms meant. She took the time to fully explain what everything meant even though I wasn't a guaranteed customer. I have now been insuring through her for about 2 years now and I wouldn't want to have anyone else. Any time I have a question she is there to help. Like any good insurance agent, she gives you her personal recommendation but let's you make the final decision. She doesn't try to hide anything in her policies and makes everything clear as day to you. Long story short, Tami is the best!
    - Tyler B.
  • A
    Ralph Householder Agency Inc - Farmers Insurance
    Excellent! Ralph has consistently provided insurance for our family and business. He brings top quality companies with reasonable prices to add value to our lives. His service is excellent. If you are shopping for rates, be sure to call Ralph.
    - Steve G.
  • A
    Hinds & Associates
    JR was extremely knowledgeable, helpful, efficient, and on top of it all, a genuine pleasure to work with in helping me to obtain health insurance.  I couldn't have asked for a better person to guide me through the maze of  Definitely 5 stars!!!
    - Cynthia B.
  • A
    My husband and I recently moved to the Portland Oregon area and needed insurance for our newly purchased condo and one vehicle. Lori at PRL Insurance went above and beyond to explain all our options and the costs associated with each option. Kristine works with Lori and together they were able to provide written quotes in a timely manner.  They are very efficient, professional and patient. I would recommend PRL Insurance if you are looking for personalized professional insurance service at very competitive prices! 

    - Rhonda Z.
  • A
    Banfield Pet Hospital - Corporate Headquarters
    I am totally comfortable taking my now over 15 year-old dog to them...especially Dr. Horner, Dr. Westdahl, and Kim. They are always so gentle and caring (TRULY--and not just "superficially"). I got my dog Little Man from Animal Aid over 14 years ago...he was so mistreated that when I got him at 1 year old he had to get 4 teeth pulled right away because of the VERY bad infection...his mouth was as bad as a 15 year old dog (at ONE year old!!). I was working, but had little money. A friend had talked me into getting the Banfield pet insurance so I had gotten the basic plan. It was going to be $1500.00 for the teeth extractions...which I did not have...Dr. Horner let me add the dental plan for under $10.00/month and told me that I only had to promise to keep the dental on the plan for a year ($120) and all would be OK... I have kept the plan and never regretted was probably one of the best investments I have ever made! My little friend is now 15 years old and going part to the excellent care he has received from Banfield Pet Hospital, Clackamas, Oregon!
    - Joanie L.
  • A
    American Family Insurance
    Jared is very competitive and great to work with. I recently purchased a beautiful house in Tigard and called State Farm, Farmers, and American Family for homeowners coverage. Farmers was double Jared's quote, State Farm was $600 more a year and $3000 more for deductible. Not only is he competitive, he helped me prove to the appraiser that our house is not in a flood zone by sending several hours verifying the elevation study performed by FEMA. This saved me tons of money and hassle. Needless to say - we went with Jared! This is the way you should be treated and businesses should be servicing their customers, it is refreshing! I would highly recommend Jared Walthard for any insurance needs!
    - Micah W.
  • F
    Oregon'S Health Co-Op
    * Gave conflicting information on how to pay premiums
    * Web site does not work, so I cannot log in to see my account
    * Hold times are outrageous
    * After multiple phone calls, problem was not resolved
    *I visited their office in person and was assured they knew what the glitch was and would fix it and call me back the next day
    *After the office visit I was able to log in to my account once, and it showed no payments. I can no longer log in to my account.
    *No one ever called me back, after nearly 2 weeks. I left additional messages during this time and complained on Facebook, where I was assured I would get a call back that same day.
    *In March, a healthcare provider called to verify my policy and was told it had been canceled Feb. 1 (this is how I found out).
    *When I called OHC after that to see what was going on, they told me I was "ineligible" - though earlier that day they had accepted credit card payment for another month.
    *In early March, one of my healthcare providers said she had sent in an application to accept OHC weeks ago and had not heard back. Since I checked to make sure my providers would be accepted by this policy before I chose it, this makes me think their provider list is more wishful thinking than truth.
    Dealing with them has been an absolute nightmare. Though I have paid 2 months of premiums I have no health insurance to my knowledge and even visiting the office in person did not get results. I was pretty excited about getting health insurance from a nonprofit, but I think if people weren't locked in for a year with them, they would have already gone under. The incompetence is staggering.
    - JILL N.
  • A
    We have been John's clients for over a decade, and I was a client for several years before meeting my husband. John is an exceptional agent who has always looked after our best interests, regardless of how many policies we have had at any given time. In fact, during reviews of our policies John has often uncovered ways to save us money. I have recommended him to many people and will continue to do so. He is incredibly trustworthy and straightforward. We will be his clients for many years to come.
    - Marla T.
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Insurance Companies in Portland

Companies below are listed in alphabetical order.

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