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Gastroenterology reviews in Portland

  • B
    Rodger Sleven MD
    • Dr Slevin: A+
    • Oregon Clinic scheduling and admin: F-

    In response to my concerns, Dr Slevin used a more advanced test and found that the recommended treatment was unnecessary. He answered all of my questions and addressed all areas of my GI tract that had given me trouble. There is a reason he gets such great ratings: He is clearly an expert who keeps current and always has the patient's best interests in mind.

    I have seen Dr Slevin twice since, and I am still highly impressed. He is the only reason I'm willing to go through the Oregon Clinic scheduling challenge.
    About which: The Oregon Clinic badly needs to rethink its attitudes and practices in scheduling patients. To schedule an appointment, you have to (1) call the clinic, (2) wade through a voice menu system, (3) wait on hold for someone to answer, (4) give that person your name and number and information so another person can call you back the next day or so to schedule, and critically (5) when the callback comes, you must be available to take the call. If not, you start all over again with (1).

    I had even worse experiences when trying to schedule with another physician at Oregon Clinic. Then, I had to write to one of their corporate officers just to get a response. And I'm a established patient with full insurance coverage.
    Just shoot me now! This is the 21st century, and I can schedule my barber -- and many other doctors -- online in a few seconds. So why doesn't Oregon Clinic improve its hostile scheduling system? We are in Portland, where developers are thick on the ground, and this is hardly a tough problem. Yet, despite previous complaints, the scheduling system at Oregon Clinic remains shamefully bad for patients. It turns the idea of customer service on its head. It is willfully, stupidly, pointlessly, time-wasting, and it hardly helps anyone's health not be be able to schedule with a doctor. Quite a puzzle.

    Follow-up: On 6/24/2014, I again tried to make an appointment, and after a short wait, my call was answered by a woman who helped me professionally, promptly, and expertly. It was perfect. If future calls are like that, I will have nothing to complain about.
    - Michael P.
  • A
    Parent, Dr. Joseph A
    It was a very positive experience with Dr. Joseph A. Parent. He is very patient and he takes a lot of time with anyone who has questions. He is very good about answering questions and he is knowledgeable. The office staff was very positive. They're all supportive, informative and helpful with making appointments and referrals.
    - Jenn W.
  • F
    Bennetts, Dr. R William
    In spite of the fact that my 40 years of acid reflux no longer bothered me, I wanted an exam of my esophagus to determine that I had no damage.  I felt fine, with no symptoms when Dr. Bennets performed a laryngoscopy.  However, afterwards my symptoms returned with a vengence?worse than they had ever been before.   I complained to DR Bennets and he claimed he had done nothing wrong.  If that is true than why am I still suffering eight months later.   I had never had to take meds before and now to control my symptoms I must take medication.
    I would never recommend this doctor to anyone.  He may have a good reputation but as far as I am concerned HE BLEW IT!  He really messed me up.
    - Sheila G C.
  • A
    Rodger Sleven MD
    He is a very nice and comfortable doctor. He makes you feel like he is going to do everything that needs to be done. And then he is a bit proper to start off with, but by the time I got to know him through the procedure he really had quite a sense of humor and was very pleasant. I trusted his abilities and he had a very proper bedside manner.
    - ROBERT N.
  • A
    Gastroenterology, Hillsboro
    I have been happy with them. I have seen them for years with ongoing issues. Dr. Rosenblatt is the physician I see there and trust him. The only negative thing I have to say is that I don't think the receptionists are consistently friendly.
    - Mary S.
  • A
    Northwest Gastroenterology
    The job went really well. They are the only ones that I have ever gone to for anything like that. They were nice people to deal with. Their staff was very very friendly. I never had to sit and wait in the office.
    - christina v.
  • A
    Therapy | State of The Art Wellness Care
    I went in to Therapy | State of The Art Wellness Care for digestive issues. Overall they offer health and nutrition consultation. They are innovative in approach, their staff are helpful. The Doctor is knowledgeable. I would refer anyone with nagging health issues to this provider.
    - Georgianne L.
  • A
    The Oregon Clinic - Administrative Office
    I was able to make an appointment very quickly at a convenient time for me. I went to the Milwaukie office.
    I filled out forms and was shown the exam room. Dr Savoy came in pretty quickly. He sat down and asked me pertinent questions and listened to my answers. I felt at ease and more importantly I felt that he genuinely cared about my problems with my health.
    He was able to explain how he would be treating me and I was extremely satisfied.
    I will continue to be a patient of the Oregon Clinic.
    - Loretta B.
  • A
    The Oregon Clinic - Administrative Office
    I have severe COPD and have not been getting good or appropriate treatment at VA so I am switching to Providence/Oregon Clinic.
    Treatement so far has been wonderful, thorough, and fast. Highly recommend.
    - Stephen F.
  • B
    The Oregon Clinic PC
    They really pushed to do the colonoscopy even when I told them what was going on. They weren't concerned about fixing the problem. They were concerned about doing this expensive procedure. The doctor that did the procedure was very nice.
    - Eric S.
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Gastroenterologists in Portland

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