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Furniture Store reviews in Portland

  • A
    Parklane Mattresses
    The sales experience was very good -- lots of information and no pressure. Parklane pricing is straightforward -- no mark downs from an artificially high price. There were many mattress styles and firmness levels to choose from, so it took awhile. Delivery was promised in two weeks and they were right on time. The delivery persons brought all the parts to our upstairs bedroom and assembled the bed. We were keeping our queen size mattress and box springs, so they moved those into our guest bedroom. The bed has worked very well for us, so no information on how they handle returns or complaints.
    - MICHAEL B.
  • A
    Euroclassic Furniture
    Euroclassic Furniture is without a doubt the BEST place to buy furniture in Portland. Over the last 10 years I've shopped their on numerous occasions and always was satisfied with their great selection and wonderful service. John the owner has been at the same location since 1984 and his family has been in the furniture business in Portland since 1938. When you walk in to Euroclassic Furniture you won't be met by a bunch of pushy salesmen in fact you might not see anyone as you leisurely browse through three floors of all types of furniture, beautiful sofas and chairs, leather backed swivel bar stools, beautiful wood dining room sets and just about anything else you can imagine. John the owner is there Monday through Friday and He's usually lounging in one of his overstuffed chairs. When he sees you he will ask if you need any help or just want to look around, he never tries to sell you something you don't want but if you need his help he will give you his sole attention in helping you find just exactly what you are looking for. Along with a fabulous selection of quality furniture his prices are the best in town and they will deliver whatever you order. When you visit the store be sure to ask for John, you will enjoy a fabulous furniture shopping experience even if you just want to browse. Euroclassic Furniture is the best kept secret in Portland and definitely worth your time to check it out.
    - RALPH & GINO S.
  • A
    EURO CLASSIC FURNITURE
    As soon as you walk into Euro Classic Furniture you realize this is not the typical furniture store. It has an old world feel with beautiful European and contemporary furniture. Monday through Friday John the owner will be there, if you need help he will personally give you the tour of his three floors of beautiful furniture. John, Anastasia and the rest of the staff are very laid back, they let you wander through the store and will assist you when asked. John and his family have been in the furniture business for over 60 years and Euro Classic Furniture has been at the same location since 1975. Over the years I've purchased beautiful sofas, dining room sets, leather backed swivel bar stools, coffee tables and other furnishings. They we're all top quality and John's prices are the best in Portland. If you are in the market for furniture I strongly recommend that you visit Euro Classic Furniture, it will be the best furniture buying experience you ever had.
    - RALPH & GINO S.
  • A
    Cotton Cloud Futons
    I was looking for a more natural bed since I recently had an allergic reaction to a memory foam mattress and asked them to tell me more about theirs.  I learned that they make them in Portland and have a natural latex mattress that doesn't have any chemicals added to it so that's what I decided on.  It's been a few months now and I love this bed so much that I'm sorry I didn't know about latex sooner.  Good prices and a nice store to shop.  Plus, they didn't try to pressure me into buying a boxspring since their frames don't require one so with the money I saved I was able to get a few pillows instead.
    - R Z.
  • D
    IKEA PORTLAND
    We discussed with the girl at their desk inside IKEA if they would cut the hole for the electrical outlet and were assured they would. The guy who came to do the job refused to cut the hole because "how do I know what size hole to cut". We had to pay an electrician extra time to cut the hole. When we complained we were told the owner of the company would call us. No call. Stopped ins store 5 days later, Wes told they emailed the owner and would "make this right". fast forward 4 more days still no call but we got a invoice! Husband called store and complained and 10 minutes later got a call basically blaming us for the issue, no attempt to make anything "right". Apparentlywe were supposed to have the box handy but nobody ever mentioned that to us. The installer had to go get lumber at Home Depot and never mentioned the box to or gave me the option to go get one. Bottom line is the communication within this company seems poor and we needed information we were not given nor did we feel the person who called us had any interest in customer satisfaction. The work quality as far as the cabinet install goes is excellent but wouldn't use this company again because of the lack of customer service, or willingness to make good on promises given even though there was time to make things right.
    - ALYCE P.
  • D
    HIP
    We saw a nice bed at the store but they had no king size available. We ordered one but chosed the lighter color wood. The sales staff were all very friendly , helpful and professional. The delivery was in time and installation was done professionall, all good except that the laminate looks (and I am pretty sure it is) like plastic. It really looks like the manufacturer tried to save $20 on a $2400 bed . The leg broke after three days. Very disappointed with the quality and will not purchase anything else from this store.
    - Amir Y.
  • A
    BEDROOMS WEST
    I shopped for a wallbed and mattress at the Oregon City store, where exceptionally friendly, courteous, helpful service was provided by Shelly Susan.  The beds they sell are made to order here in Oregon, of all wood construction, and the price was much better than the melamine beds offered by the best-known retailer of wallbeds in this area.  Their mattresses are also made in Oregon, and all items are low-VOC.  
         Store owner Gordon came to our house to take measurements, and to complete calculation of size and price for cabinetry that would fill the entire wall where the bed was to be installed.  
         The furniture was completed and delivered to Bedrooms West ahead of schedule, and the company offered to store items in their warehouse at no additional charge until remodeling of the room was complete.  When I had questions about coordinating aspects of the remodeling with installation of the furniture, Gordon was always available to cheerfully answer my questions by phone.  
         On the day of delivery, Gordon and his assistant arrived  at the scheduled time, carefully moved all items into the house - no easy task given the size and weight of each piece- , and installed the furniture.  It was a tight fit getting all the huge pieces up stairs from the street and through multiple doorways, but the only damage was slight scraping of one doorsill, damage which I believe will be easily remedied.  It's so minor that I haven't even bothered to try fixing it yet.  
         The furniture looks great and the bed is amazingly comfortable.  When I need bedroom items in future I'll definitely return to Bedrooms West.
    - Susan K.
  • A
    Riegelmann's
    Over the past 5 years we have purchased a number of appliances from Riegelmann's. Each time we've worked with them, they are quick to respond to our request for a quote.  They are also very helpful at making sure we get a fair price and can take advantage of any rebate offers manufactures may have at the time of purchase.  The dishwasher that we purchased this time, was replacing one that broke.  They understood our urgency, and had it delivered and installed within days of us calling.  \
    Additionally, the option to purchase the extended warranty on the product is a great. When we did have to use it, the fact that it is their own, in-house service team, completing the necessary work.
    We are currently in the process of planning the remodel of our kitchen, and we are looking forward to doing business with them again.


    - Bryan P.
  • C
    MACY'S FURNITURE GALLERY

    I ordered a recliner and it was defective - it wouldn't recline all the way back like the one in the showroom. I was offered a replacement chair, which I accepted. The replacement chair's quality is just terrible and still doesn't recline all the way back. When I called to return the chair, I was told that they would send a technician only and that if I wanted to return it, I would incur a 20% restocking charge since it was past the 30-day period for delivery on my FIRST chair. The 30-day return didn't reset when I received the replacement chair.

    Ridiculous!


    - Tracy W.
  • F
    IKEA PORTLAND
    My wife and I visited the Ikea near the airport.. We were dismayed and frightened that on the exterior of the building stated "weapon free environment"... this means that Ikea is a very dangerous place to go.
    I contacted a person who presumably was the manager at least he was answering my questions as if he were in management and yes he admitted that Ikea was a weapon free environment...
    Why is this an issue..? Because 98% of all mass murders are done in so called gun free zones as this is the number one criteria mass murderers look for because they know that they can cause maximum damage to human life before the police arrive... FBI states that the average response time to a mass murder is 20 minutes. Now in the mass murder in the Clackamas Town Center the murder was stopped by a CHL ( a licensed concealed handgun owner) simply by pointing his gun at the murderer... Now he could not take a shot because he did not have a clear shot without endangering innocent people... CHL holders are trained to know when they can shoot and when they should not... Now the murderer saw the CHL holder pointing his firearm and all the fun was done for the murderer... even though the CHL citizen did not take the shot it was enough for the murderer to decide to take his own life... The police arrived some time later... Ikea is dangerous.. we won't ever go there again, and cannot recommend anyone else do either.
    Now the thing that really bothered me was that the manager was either misinformed or was outright lying as he said because Ikea was on property owned by the airport federal law prohibits legal firearms... I checked with my attorney to find this to be false in fact it is legal to walk right into an airport carrying my firearm... I just cannot take it through security. Shame Ikea... you have a dangerous place to go, and I cannot recommend anyone go to your dangerous place of business for their own safety.
    - DON R.
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Furniture Stores in Portland

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