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Dumpster Rental reviews in Portland

  • F
    FLANNERY'S DROP BOX SERVICE INC
    Even though Angie's list states that they do not charge for travel they did in my case. I was charged $50 for "being on the west side". I pointed out that the add in Angie's list states that they don't charge and the rep said they did not like Angie's list and it was not worth paying $20,000 to advertise with them. When I set up delivery of the box, the rep said that someone would email me an invoice. No one did. I was told an invoice would be dropped on delivery. None was. When I arranged for pick up, the price went up $100. I told the rep that two different people had quoted me $100 less. This rep insisted that the reason for the increase was my fault because I did not adequately describe the content of the box. Absolutely false. I actually went way out of the way to be certain to be very specific about what was in the box, sometimes more than once i n the same conversation. Extremely disappointing.
    - CARL W.
  • A
    FLANNERY'S DROP BOX SERVICE INC
    I called for a drop box and received it a day early but wasn't charged for the additional time since it was a mix-up on their end. The box was just what I was looking for and was picked up and dropped off by two very nice, professional people.
    - Esther K.
  • A
    FLANNERY'S DROP BOX SERVICE INC
    These guys were fantastic. They delivered on Saturday and picked up quickly when I called back. Delivery guy was very polite. The price was great - a low flat fee - no additional charges after dumping. I will definitely use them again and refer them to friends.
    - Felix K.
  • C
    Junk King Portland
    When I initially called them, I told them that I had railroad ties to get rid of. They said if they were over six feet long, there would be an extra fee. I broke them down as small as I could. They came out and said they don't take railroad ties. I told them that was the main purpose of them coming out. He said their management make promises on the phone and then the haulers go out to these people's homes and there's stuff they can't haul away. They took some little pieces and scraps that I had, which was fine. I was disappointed.  There's a breakdown in communication between the headquarters and the haulers. If they've improved since they did my service, they're good to work with.
    - Mary W.
  • A
    WASTE MANAGEMENT OF OREGON
    .They are a fine company, there is no other option but them. We had new garbage bins brought out and they are very responsive. Great company and we pay bi monthly. I'm usually not at home when they pick up the garbage so I don't have anything bad to say about them.
    - Mark M.
  • C
    FLANNERY'S DROP BOX SERVICE INC
    Be EXTREMELY careful that you understand the terms of the contract with this company.  We would use them again but mostly because they are one of only very few providers of this type of garbage drop box service.
    They'll quote you a price for a certain size of box 10, 20 or 40 yard box.  Each box comes with a poundage of materials included.  YOU WILL go over this poundage.  Be sure you understand how much each additional pound will cost you.  It won't even be half full before you reach your maximum included poundage.  They are very honest and upfront about this added cost but it's a bit confusing if you haven't done it before as knowing how much stuff weighs is tricky.
    What they WON'T TELL YOU is that there is also a charge for something called "demurrage".  It's basically a rental fee as well. So, if they drop of the box on a Monday and you take a week to fill it up they'll charge you the original rental fee, the extra poundage and something like $100-$200 for keeping it longer than overnight or a couple of days. They absolutely never mentioned this any of the times we called for new boxes.
    We got 4 boxes over a month long period and paid almost $5,000!
    They were always very receptive and got the boxes out on time and picked up and dropped of a box at the same time, which I appreciated.  People were polite over the phone.
    - Janel H.
  • A
    FLANNERY'S DROP BOX SERVICE INC
    This is the second time we've used Flannery's, and they've been amazing both times.  Recently, we called them on a Thursday for a Friday (holiday) dropoff.  They were there bright and early Friday morning, and their ace driver was able to drop the box right in our driveway even though we have a telephone pole somewhat in the way.  They picked it up right on schedule on Monday morning.
    One tip: don't keep the container for more days than you really need it.  It may attract lookie-loos who want to dig through looking for buried treasure, and end up making a mess in the process.
    - Richard S.
  • A
    FLANNERY'S DROP BOX SERVICE INC
    This is the second time we have used this service from Flannery's Drop Box Service company and everything went just fine. We are pleased with the service and the price. I will use Flannery's again if we have need of this kind of service. I would recommend this company to anyone needing drop box service.
    - James H.
  • A
    FLANNERY'S DROP BOX SERVICE INC
    The person I talked to on the phone and pre-paid with a credit card. He gave me an estimate of the cost saying it was variable depending on the weight and the number of days. I thought someone would let me know what the final charge was (perhaps an email or postal response) but I have not had any indication from the company about the amount of the charge.
    - James H.
  • A
    A Bear Box
    Working with Bear was a pleasant experience from start to finish.  Everyone on the phone, the delivery was on time and the price was very competitive.  The dumpster was actually clean!   I will definitely use them in the future!  
    Thanks for the recommendation!
    - Jon D.
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Dumpster Rentals in Portland

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