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Chimney & Fireplace reviews in Portland

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  • They arrived on time, began work immediately, and finished as scheduled. They noticed and pointed out other homeowner issues of which I should be aware. They were courteous, professional and thorough.
    - Sandra B.
  • I am writing to file a formal complaint against
    Provider name locked.
    Provider name locked. , owner
    2666 Provider name locked. Walnut Street
    Milwaukie, OR 97267
    CCB #147440
    Provider name locked.
    On August 8, Mr. Provider name locked. estimated the work of Provider name locked. pointing
    the chimney and bricks, caulking windowsills, attaching the chimney rain cap, power
    washing and waterproofing the masonry at my house would cost $6,061.50. On
    August 20, I paid a $3,000 deposit. The job was expected to take four to five
    days with the waterproofing to follow thirty days later.
    Work began on Saturday, September 12. I arrived home in the
    afternoon to find half of chimney mortar removed and various tools and
    equipment. When Mr. Provider name locked. did not return the following Monday, I sent e-mails
    and left voice messages inquiring about the work schedule. Mr. Provider name locked. eventually
    sent an e-mail stating that he was in New Provider name locked. following the unexpected death
    of his brother.
    I spoke with Mr. Provider name locked. early in the week of September 21st.
    He stated that he needed time off due to the family situation and that he would
    resume work the following week. He came one day that week, did a little more
    work, and removed all his equipment.
    Mr. Provider name locked. has not returned; no more work has been performed.
    I sent several e-mails and left several voice messages. I’ve
    spoken with Mr. Provider name locked. twice. He initially promised to complete the work by
    October 2nd and on October 2nd he promised to have the
    work done by October 10th.
    I left a message on October 13th stating I believed
    he had abandoned the job and that I expected a refund. Mr. Provider name locked. has not
    If other business or family obligations prevented Mr. Provider name locked.
    from fulfilling his responsibility, he should communicate that information and
    refund the balance of the deposit, which I estimate to be $2,500.
    I do not want Mr. Provider name locked. to complete the work. I am left with
    a chimney exposed to weather and two subsequent projects (replacing the deck,
    painting the trim) delayed.
    I am seeking a satisfactory monetary settlement. I have filed a complaint with the Better Business Bureau and am proceeding with a complaint through the Construction Contract Board.
    - Sandra B.
  • Provider name locked. did an excellent job repairing the stucco! He also told us we needed more work done around another window and he didn't have time to do it but we could set up another appointment. Unfortunately, we have not been able to get him to return. Very frustrating given what a beautiful job he did. He told us also that the chimney needed to be repaired, we had to hire another company to come in to do that work. We would really like it if he would finish the work on the window that he promised to do.
    - Janet E.
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Fireplace Contractors in Portland

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