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Bike Repair reviews in Portland

  • A
    The Outer Rim Bicycle Shop
    My husband took his pretty old mountain bike to get a cable replaced and an adjustment. All the guys we dealt with were friendly, knowledgable and helpful. They didn't try to up sell anything and knew what to do to fix the small problem. We left the bike with a promise that it would probably be ready later that day. Sure enough they called just a short time later to say it was repaired.
    The cost was very reasonable. He also wanted a new front fender. They were very helpful in showing him their selection and helping him make a choice and even offered to install it (we declined). (The cost of the fenders are not included in the cost of the repair on this review)
    If I were to consider buying a new bike or need additional repairs I wouldn't hesitate to use them again. Great to deal with a great small business like this.
    - Sherri H.
  • A
    Wakefield Greg
    Wakefield Greg usually has my bike fixed in less than a day. I have a motor and my bike, and it's a lot harder to change the inner tube with a bike with a motor. He always gets me right in. The only time it's taken longer is when he had to order parts, and it's the shipping. I recently thought I needed new brakes, but they told me that I didn't need new breaks and showed me how to adjust them. I only go to them when I need something for my bike.
    - R. Eugene or James B.
  • A
    JoeBike & Joebike Apparel
    Over two years ago we purchased two Spot Acme Gates belt drive bicycles from Joe Bike.  The bikes have a Shimano Alfine internal 11 speed hub, which was relatively new at that time.  The hubs leaked oil and Joe Bikes rebuilt the two hubs twice for no charge during the first two years.  The hubs are leaking again so we returned to Joe Bike to get them repaired.  The Shimano warranty is expired we we expect to be charged for this third rebuilding.  Although the hubs were under warranty, Joe Bike told us that Shimano was providing no reimbursement to dealers for rebuilding leaking hubs.
    We fee that Joe Bike has provided us excellent service over the years.  Their advice on accessories such as panniers, rear racks, lights and pumps has been excellent and recommend Joe Bike without hesitation.
     
    - STEPHAN B.
  • C
    Metropolis Cycle Repair

    The Metropolis Cycle technicians seem friendly but I really question whether Metropolis Cycle cares about their quality of workmanship. I dropped off my Mountain bike for a needed tune up and disc brake check, (pads were worn and making noise). I indicated that the rear derailer was skipping sprockets when shifting. That was an easy tune up fix. Metropolis Cycle claimed to be able to handle hydraulic brakes and were going to check and bleed the brakes. When I returned to pick up bike all seemed well except the technician said they did not bleed the brakes as they said the would. Metropolis Cycle did not have the correct brake fluid. Ok not a big deal, I guess, but you said you would bleed the system??? Anyway, the new brake pads that Metropolis Cycle sold me were working fine without the bleeding. They performed all the other work as agreed. So, I thought.

    I took the bike to forest park the next weekend to ride. Big problem the derailer did not work in the lowest 4 positions. That would be first, second, third and fourth gear. Inspecting the derailer I found it re-tracted into the "fetal" position. The derailer should normally be stretched in a vertical position at all times, not horizontal at any time. I returned the bike to the shop on Sunday. The technician immediately recognized that the new chain that Metropolis Cycle sold me and installed had not been properly sized for the bike. It was to long. She said she would take five minutes to fix.



    I take the bike for a ride the next day. Big problem. The front derailer cannot shift to the smallest sprocket when shifting down from 14th or 13th gear to 7th or 6th gear. I have to down shift to get the chain angle correct for the front sprocket to catch. But as I continue to ride the front derailer has more problems eventually I can not shift the into the largest front sprocket. It seems that the new cable that Metropolis Cycle sold me has either stretched or the set screw holding it in has loosened up and the cable will not pull the detrailer far enough to force the mechanical shifting action.



    My prospective is Metropolis Cycle sold me several parts but did not bother to tune the bike or check the quality of their work. I recommend avoiding Metropolis Cycle.
    - Edward H.
  • A
    Abraham Fixes Bikes
    Called bike shop and was quoted a price for tune-up of two bikes I had in my garage. I brought the bikes in and one of the gear shifters was not working properly - primarily due to lack of use (need to do more riding). I left the bikes with and quot;Abrahamand quot; and they told they would call when bikes were ready. Receive a call that one of bikes was ready and that the other bike had a gear shifter issue that I could either have fixed/replaced or just ignore - I chose to have it replaced. Picked both bikes up a few days later and they were nicely tuned - got my money's worth.
    - GEORGE J.
  • A
    The Outer Rim Bicycle Shop
    I had purchased my bike at the Outer RIm approx 2 1/2 years ago. I had my bike serviced (maintenance) in August of 2012, prior to going on a camping trip. In December of 2012, I picked out a bike for my daughter. The staff were very helpful in assisting my selection of the appropriate bike. I did not feel pressured to purchase and appreciated that. The bike I selected was not in stock and had to be ordered. The process from ordering to receiving the bike took longer than I had expected. I had to call several times to see where my purchase was in the process. Later on, I found out the reason for the delay. The original owner (who was the mother of the employee I was working with) was dying of cancer. The employees were very kind. I would definitely continue to support their business.
    - Janel S.
  • A
    BIKE GALLERY
    When my tire pump was not working, I talked to another shop that offered to order a replacement hose for $20. At the Bike Gallery Adam replaced the gasket that I thought was the problem. When that did not solve the problem completely, he took the head aprat and greased the internal gaskets. That remedied the problem. The cost was $2 for the one gasket. I was impressed with his diagnostic skills.
    - Jane G.
  • A
    The Bike Commuter
    Experience was awesome - super nice folks, very helpful and knowledgable.  Their goal was to help me get my bike up and going how I needed it - not to sell me the most expensive stuff out there.  They did a great a job and have let me come in to the shop for tweaks for free.  I am stoked to have found them.
    - Dave B.
  • B
    BIKE GALLERY
    They are in Portland, Oregon and they have a number of locations here. They charged me about $150 for their service. There was a waiting list, but I was able to make an appointment. Bike Gallery is a good shop.
    - Kate L.
  • A
    SEVEN CORNERS CYCLES
    My wife bought me a new bike that was on sale for my birthday. Unfortunately, it was not a good fit. We returned the bike for a full refund with no hassles. Then, they gave me a great deal on the bike of my dreams! Everyone there was super cool!
    - JEFF C.
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Bike Shops in Portland

Companies below are listed in alphabetical order.

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    Z
  • Zollwerks

    21420 nw nicholas ct #D15
    Hillsboro, Oregon