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Architect reviews in Portland

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  • We really liked Pat when we first met her.  We were initially impressed with her responsiveness in getting back with us about details concerning our property, even before we hired her. 
    We're not sure if she got incredibly busy from then on, however, but we gradually felt more and more like a number to her.
    There was also a fairly serious over site during the project:  Our house is 47' wide and sits on a 50' lot.  We didn't know our
    house was 47' wide, but Pat did after measuring it.  Yet, she completed all preliminary drawings and was six hours into construction drawings before informing us.  This was crucial information, as it effected the setback of our design, and we had to change it.
    We also had issues regarding her professionalism:  Pat likes to use and recommend certain industry professionals.  That's understandable.  Anyone who's worked in the industry for 20-30 years has connections.  When we decided to go outside of her circle of contacts, however, she seemed to try to sabotage the reputation of a particular vendor, even though she was not directly familiar with her work.  We went with that vendor anyway, and were incredibly pleased with the results. 
    We did like the structural engineer Pat uses, and feel he was responsive and did good work.  We had direct contact with him in the end, which was way easier than having Pat be the go-between.  All checks were written to him but given to Pat to deliver in the beginning.  When we were ready for bid copies of Provider name locked. , however, we were delayed in getting them because Pat decided to mail him the check, and he would not release those copies until he received it.  Had we known, we would have driven it to him ourselves.  Summer was creeping up on us, and contractors were getting busy.  Also, we did not use Pat's permit retrieval services, as our contractor was able to get an over-the-counter permit from BDS just as easily as she could.  Pat claims to know a lot of city employees, and offered to keep making trips to BDS until she recognized her "A" Team members, yet couldn't contact them ahead to see if they were working.  Her hourly fee for making trips down there until they happened to be working the counter could really add up, so we didn't go that way. 
    We have not heard from Pat since receiving our final drawings.  Our construction project was completed approximately a year ago. We're not even sure if Pat knows.   We are very happy with our addition, as our contractor did a great job.  Provider name locked. , however, was fairly straight forward.  We feel it could have been done by someone else just as easily.
    - Theresa W.
  • Great from start to finish with good advice and help navigating with city permitting process and good recommendations on a contractor.
    - Hugh P.
  • DO NOT USE, BEWARE! I would not recommend this company and would warn people to look elswhere. They have very poor customer service and did a very very poor job on our project. A project that should have taken a few months took over a year. He missed Provider name locked. timeline and we had to keep asking him and asking him to get him to get him to take the next steps. When we finally were able to bid the project the Contractors were unable to bid due to the terrible job that was done on the drawings by Provider name locked. design. May issues with the design. Many contradiction between the arichtectural and engineering pages. We came back to Provider name locked. and asked him to help fix it, but after two month of no reply to email calls and text we had to hire another architect and engineer to fix the drawing so we could finally get bids and start our project.
    - Aaron M.
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Architects in Portland

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