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Sewer Cleaning reviews in Pittsburgh
Real People ~ Real Reviews ~ Real Results
My basement drain started backing up into the house this weekend while doing laundry. Being a cheapskate, I let it sit for a while and sure enough, the water disappeared back into the drain. No Sunday emergency plumber fees for me then:) I researched plumbers on Angie's List and found that rare combination of reasonable prices and great reviews in A-1. I was dreading potentially massive plumber fees but I was reasonably sure my drain just needed to be snaked so this was exactly what I was looking for.
I called A-1 Monday morning about 10 AM. They took my information and said someone would call me back. I got a call from Provider name locked. about 20 minutes later, he stated the rate for a drain clog and scheduled the time for a "at least a few hours from now". I asked if he thought it would be safe for me to wait until noon and then go home at lunch and he said it would probably be between 1-3 so that should be fine.
Provider name locked. called me about 2:00 to say he was 15 minutes away and he showed up with another guy 10 minutes later. They asked a few questions and then went to work. They quickly located the clog and cleared it. The entire visit was probably about 30 minutes. I ran a large load of laundry as soon as they left and everything was fine. I noticed a few reviews mentioned that they didn't clean up. The act of unclogging a drain is naturally messy but I didn't expect them to ask me for a mop. They cleaned up what they pulled out of my drain and hosed down the floor lightly which was good enough for me. I had already expected to vigorously mop the floor post-visit regardless of what cleanup was performed by A-1.
I would highly recommend A-1 to anyone that thinks they have a clogged drain.
- Brian A.
They inversely dug up my French drain. They agreed to repair it and they have yet to come back to fix it. Provider name locked. , set up the finances and told me my payment would be between $80-100. On my last statement it was $251 minimum. I have gone back and forth with Provider name locked. and Provider name locked. L. to get it corrected. They continued to give me the runaround. Last week, they finally came out with a new agreement that I signed however Synchrony bank says they never received anything. I did not budget to be paying that amount on a monthly basis. I would not recommend this company. The grades that you will see below are based on the administration on how that was handled not so much the work or staff that was used. Once they get your money, they do not return your phone calls.- Kim W.
They were prompt and thorough, and did not charge me anything either time, because they were not able to reach the sewer main. I was pretty sure they would not be able to unblock our line, because we had it snaked and camera'd before and thought our sewer pipe was probably crushed. We told them so, but still they came out and tried. They removed a bunch of baby wipes that were clogging the works, and improved the flow the first time, but it backed up again over time, so we called again, and again they cleaned it out and didn't charge us.
The only minor thing is that after they snaked out our main stack, there was some debris on the basement floor, which they did not clean up. Not too a big deal, especially given that we had a backup earlier and needed to clean up the floor anyway.
They were quick to respond, professional, put in a lot of effort and didn't charge us(!) -- I would definitely use them again.
- FAYE M.