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Plumber reviews in Pittsburgh

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  • The company was good about setting up the appointment for when I wanted to get the work done. After that it was all downhill. I wanted the plumber to replace my kitchen faucet with a new kitchen faucet that I had purchased. When he arrived, he immediately started to sell me on a maintenance plan for all of my heating, cooling and plumbing, which I didn't want. He then went to his truck to write up the estimate for a number of different "options". So I prepared myself to sit  through a timeshare type of presentation before I could get my faucet installed.
    The first option was for monthly maintenance agreements for all of my heating, cooling and plumbing equipment. I quickly said that I wasn't interested. Besides, why would I sign a contract with this company when I have no idea of the quality of their workmanship. The next option was to replace everything under my sink, including my water lines, disposal, etc. Everything is newer and in great condition and the disposal would have been a Provider name locked. model than the one that I have now. No thanks. The final option was to replace the faucet as I had initially requested. But the cost to do this work was $725!!! That's right, $725 and remember that I had already paid the service charge for the visit.
    It would have taken less than an hour to install the faucet and I was prepared to pay a reasonable hourly rate, but this seemed quite excessive to me. (Rates in my area range from $75 to $150 per hour.) I politely asked the plumber to leave and then filed a complaint with Angie's List. I was told that I could have my $39 refunded. My concern is for the seniors or widows who could be victims of this obvious scam. 
    I always thought that contractors on Angie's List would use these deals to introduce themselves to potential new customers. They would do quality work at a special price to broaden their customer base and get more referrals in the future. But lately it seems like they're adding extra services or Provider name locked. charges. After today's experience, I won't be renewing my membership.
     
    - James W.
  • Called Monday, Provider name locked. said he would be in my area around 12:00 on Tuesday, turned out he finished other jobs early and called and asked if he could come over early.  I said he could.  showed up a few minutes later, fixed the sink and everything is working fine and went smoothly.  Provider name locked. is  very friendly, knowledgeable and professional.
    - Dana K.
  • I called him (Pat Provider name locked. ) early Monday morning, Said he would come over to fix my sink faucet around 2pm.  Never showed, never called.  Called his answering service around 4:45pm to ask if he was coming to repair sink or not, answering service said they would get in touch with him and have him call me back.  NO CALL.  Nothing worse that waiting around for plumber and nobody shows.  There are a thousand reasons for not showing up, but I can't think of one reason NOT TO CALL.
    - Dana K.
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Plumbers in Pittsburgh

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