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Hvac reviews in Pittsburgh

Real People ~ Real Reviews ~ Real Results

  • My experience with Provider name locked. was very professional and courteous throughout - from my initial contact via the angieslist email tool, to purchasing the deal to when they came out to perform the service. They were on time, called in advance to alert me when they were about 15 minutes away, which is a must when I am home alone during the day, and performed the inspection and cleaning to my satisfaction. I had some additional questions regarding radiator valve replacements, explaining the issues I had. I was pleasantly surprised when he told me that my issues were fairly common and might not need the fix I was suggesting. He still, however, talked me through options and gave me a quote to discuss with my spouse before moving forward with any additional service. Finally, the technician said that he lowered the temperature on the boiler to help the issues I was seeing, potentially correcting some of the variations in heating throughout the house. I would definitely use them again.
    - Kari M.
  • It went well. Provider name locked. arrived about 15 minutes after he called. He explained what he was doing, he gave me some pointers on keeping it maintained, and he gave a reasonable estimate on a repair that needed done. The repair couldn't be done at this visit due to the part needing to be ordered but he explained how to repair would be done, the time needed to do the repair, and an estimated length of time on when he would be able to come back to do the repair. 
    He was cool with my dog and she seemed to really like him.
    I was really satisfied with Provider name locked. , his professionalism, kindness, and the work he performed.
    - James B.
  • I just called to ask what a wiring inspection costs to get power back on to a property and the representative I spoke to hung up on me. She asked where I was calling from and what company I was from, stated, "we don't do REO properties at this time" and hung up.
    We need to get power back on to this property and that was not a helpful conversation, I could have asked why? Maybe at least received a price but a note that we should look at other companies for some reason, or at least a thank you and goodbye. 
    It's okay, I understand, but customer service will take you a long ways.
    Thank You
    - Kaylee H.
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