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Auto Transport reviews in Pittsburgh

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  • Through Angie's List, we utilized this transport company for our vehicle.  Ultimately, everything went fine, but not without some undue stress beforehand.  We had contacted the company many weeks ahead of our move-out date and paid the deposit.  Their pricing was fair in comparison with other companies.

    Provider name locked. gave us a 3-day window for pickup.  Based on this information, we arranged a lot of other stuff, like movers, rental cars, and such.  At no point were we told that this delivery window was tentative and unreliable.

    We sent several emails with Provider name locked. trying to narrow down the delivery window.  She was responsive and would email back quickly with a "We're working on it."  The week of the delivery date, we again emailed to confirm the delivery window, and we received an email from Provider name locked. stating that orders weren't processed at greater than 7 days. When we emailed 3 days before the initially quoted date, we were again told that they were "working on it, but no driver was yet assigned."  Finally, when we called on the delivery date, we a were again told that a driver was yet to be assigned, and they could not tell us when the car would be picked up.

    As expected, this piece of information caused some stress.  Perhaps it's from our lack of experience with auto transport, but I would think that companies would clearly inform you, and reiterate, that a delivery window is very tentative.  In addition, I think that the customers should be kept in the loop in terms of potential issues in meeting the quoted pick up date.  We were frustrated because we made numerous attempts to clarify a pick-up date, and at no point were we told that it's dependent on them finding a driver and his schedule.  When asked for alternatives, if a driver wasn't found prior to our departure, we weren't really given any clear options.  Supposedly, they did increase the price for the drivers, and it ended up working out.  (Provider name locked. 's Trucking, by the way, was awesome, and you can just go through them, and cut out the middleman.)

    At the end of the day, they did their job and at a good price. I do feel that we could have been better informed about the process, rather than surprised the day of stated pick up, that we can't expect the delivery window to be valid.  It would also be helpful with updated status of our order as the day nears, so customers could plan on troubleshooting alternatives.
    - Brenna C.
  • We were hooked up with Provider name locked. via a 3rd party and couldn't have been happier.  Provider name locked. and his wife are very, very nice.  They are easy to work with, extremely responsive, and provided great communication.  They always called with a good time frame for arrival, expected arrival day, and drop off time.  They'll definitely be our first call for all future auto transport needs.

    - Brenna C.
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Auto Transport Companies in Pittsburgh

Companies below are listed in alphabetical order.
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