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Car Dealership reviews in Pittsburgh
Real People ~ Real Reviews ~ Real Results
The sales people here were complete crooks! I had just had surgery for a torn Achilles and walking on crutches I had to get through a group of sales and service people smoking at the entrance and not one helped me open the door (closures suck when you are on crutches). When I went in they told me I had to wait for my sales guy to get done with someone else. No one offered me a seat, so I found a spot to sit in front of the entrance that constantly stunk of cigarette smoke from the people outside and the door opening and closing. After 20-30 minutes of sitting staring at my cell phone, the dealer came and I told him I wanted a price on a particular truck they had in stock for comparison purposes. He walked away for 15 minutes or so, came back and said he wanted to pull the truck back down. I told him I just wanted to know the pricing with incentives, but he insisted, so I waiting while he jumped in the back of an old beat up pickup. The driver put it in reverse and was literally going about 20+ mph, in reverse, up the hill to get to the truck I wanted, really safe! He pulled the truck down to the group of smokers and rolled down the windows and asked me if this truck was what I wanted. I thought to myself, "not really exactly what I wanted, but close enough if you had not parked it here to bask in the stench of these smokers." In any case, I asked him again what the price was with incentives. He went inside for another 15 minutes and left me standing there. I had told him previously that I was looking at the GMC and he wanted to know what deal they had on that truck, so I told him the incentives and employee discount. He came back and basically said he could get me the same price on the truck he showed me if I traded in my car. I was so angry, that I crutched my butt out of there and vowed to never go there again.
I called Provider name locked. back and dealt with them over the phone and negotiated a few extras on the GMC and even without my trade I got a better deal, AND Provider name locked. then offered me what I thought was a more than fair trade in, without hassle! They even delivered the truck to my home, I signed the papers in my kitchen, they drove my trade-in away. Go to Provider name locked. instead! don't even talk to Provider name locked. , I don't understand how they are in business.
- Justin J.
The salesman was very pleasant, not the slightest bit pushy. He simply answered my questions and let me see whatever I asked to see.
The dealership advertises itself as a one-price, best-price dealership. I took this at face value and did not even attempt to negotiate the price. I also didn't even bother to look at the engine or examine the spare tire, etc. In retrospect I was a very naive buyer, but everything has turned out great so far.
The salesman went above and beyond to correct one minor issue. It wasn't until the last-minute, just before signing the final paperwork, that I figured out they only had one key for the car. The salesman indicated that I should be able to just grind a new one at the local locksmith. After the sale I figured out that the key had a chip inside that needed to be programmed, so the only way to get a new key would be to pay $170 or $275 at the Toyota dealership. I immediately called the salesman and politely explained what happened. In the end he sent me a check for 100% of the price of a new key.
- Zachary K.
I was greeted by Provider name locked. , who asked what we were interested in and then excused himself to get the right model for us to test. Before he left us, he escorted us into the showroom and to the model we were interested in and urged us to take a look at it while we waited. A few minutes later he returned and took us out to the waiting car. He first explained some of the features and then put me in the driver's seat. We drove on several streets in the neighborhood, and then he urged us to access the interstate so that we could see how the Provider name locked. performed in those conditions. Throughout the drive, he provided information about the car and also engaged in general conversation. When we returned to the dealership, he got us a brochure and gave us his phone number, asking that we call if we had any further questions. There was only one question I asked during our entire time together that he couldn't answer. Rather than bluffing, he said that he needed to look that up and would get back to me. He is a professional and a very nice gentleman. Oh, the Provider name locked. was great too.- Milton K.