Find Top-Rated Phoenix Moving Truck Rentals
Angie's List helps you hire the best - and avoid the rest!
Moving Truck Rentals to Avoid
Top Rated Moving Truck Rentals
Prevent buyer's remorse with us
- Over 3 million people trust Angie's List to help make the right choice
- Be informed to avoid costly mistakes
- Shop with us to ensure a fair price
- Our complaint resolution team will help if a project goes bad
Over 52 reviews for
Phoenix Moving Truck Rentals from people just like you.
Shop, Search and Save from anywhere!
- Offers are exclusively provided by highly rated companies
- Angie’s List members have access to exclusive discounts on local services
- Shop, schedule, and stay on top of progress from any device
- Our 30 Day Refund Guarantee means you can buy with confidence!
Over 2 million people trust Angie's List.
- Your Membership Includes:
- Instant access to top rated businesses covering 700+ services
- Our Complaint Resolution Team to help when a project goes bad
- On-the-go access to our iPhone, Android, & iPad apps
Access to trusted reviews, the best Moving Truck Rentals and exclusive discounts!
Real Member ReviewsMemberships allow Angie’s List to certify that all reviews are real reviews from real members—no fake, bogus, or anonymous reviews here!
DealsAngie’s List is a Community that you’ll use time after time. Research who to hire, learn tips and tricks, and consult with your neighbors
Instant Community AccessMembers can choose from tons of deals and discounts for projects they need to do, like 30% off exterior home painting!
Complaint ResolutionIf a project goes badly, Angie’s List has a complaint resolution team standing by to help you.
Local Articles in Phoenix
This is Kyle K in Member Care. Thanks for your interest in Angie's List!
We'll be happy to help find top rated rental providers, but it doesn't look like you have a subscription to the List yet. You can join by visiting www.angieslist.com or by giving us a call at 1.866.783.2980. Our call center is available 8:00 am-9:00 pm weekdays and 8:00-5:00 pm ET on Saturdays. If you join online, you can save 20% on an annual plan by using the promo code ANSWERS.
Thanks for your question and we look forward to assisting you!
Truck Rental reviews in Phoenix
I spoke with the company over a dozen times, starting 4 days before the move, when
When the movers showed up a day late (the movers hired by Alliance because, I suspect, other plans had fallen through) they were out of Dallas, and instead of taking our furniture to WI, which was what
Alliance then threatened to withhold our downpayment because - according to Alliance - we refused the attempt of the movers to move us on the contracted day. Here's what happened - after we loaded our own U-Haul and went through closing on the house, we received a call from the movers at 8pm. They had just arrived in our town with another load, would need 2 - 3 hours to unload that load, and then would be exhausted. They asked if it would be okay to move us the following morning. At this point, it didn't make any difference to us, so I approved their request.
Alliance is taking the position that since I did not insist that the movers move us at 11pm at night, I was responsible for the day delay. Be very wary of this company - trust nothing that is said, and read your contract very carefully. The company knows this contract well, and will constantly throw the contents back in your face, and takes absolutely no responsibility for anything their salespeople say.
We were thrilled with the service. Quick, professional, very pleasant, and reasonably priced. I would highly recommend this company.
I called and the woman was very short with me. she said I was only allowed to rent the truck for 6 hours. I explained to her that When I scheduled the rental I specifically told the gentleman,
Aside from that, the truck worked great and came with unlimited miles. It also got great mileage for the size of the truck. Should we need to move another large haul such as this, I would definitely come to
-- Not filled with gas
-- Severely unaligned (I noticed this immediately after I left the property)
-- Bumper not aligned and severely bent
-- Steps severely bent under passenger side door and back of truck
-- Not cleaned out in the cabin or the back (IE I dug out bottles and bags of food, melted chocolate and candy from the front cabin. The cargo area was just as unclean.)
-- A crack/ding in the windshield
Misinformation given to me at time of rental:
-- Owner said that I had to pay for roadside assistance (not true)
-- Owner said that the truck got "10 miles to the
-- Owner refused to let me leave the premises with the low tank of gas. I had to go with him to fill up the tank instead of just documenting how much was left in it. (This goes against the policy listed online that states a renter can return the truck with the same amount of fuel notated by owner when leaving premises). He paid for the gas and helped me return a rental car.
Poor service from Owner:
-- Owner did not fix ANY of the problems I pointed out to him. He said it all was "normal" wear and tear. (See attached pictures)
-- Owner did not offer or DO his job - IE clean out the truck and make it presentable prior to giving it to the client.
-- I asked for another 24-foot truck. The Owner said there were none, so I had no choice due to time constraints. I did not notice the truck was not aligned until I left the property.
Poor service from Budget corporate:
I took the truck to a storage unit nearby. During that time, Budget Corporate called my cell and did the following:
-- Told me they had trouble with this location/owner "all the time"
-- Told me the owner had not properly taken inventory of the truck, so I had to do that. Corporate asked that I verify what type of truck and item number I had.
-- Did NOT AT ALL offer to help when I told them of the truck's condition - steering misalignment and damage
-- Complained to me that the Owner was terrible. But no offer to help other than "call roadside assistance."
The car is so poorly aligned I have difficulty navigating it. EX: It took me 8 hours to make a 3.5 hour trip due to the truck's poor quality. AND NO HELP WAS OFFERED REGARDLESS OF WHAT I HAVE SAID.
When I dropped the
I will NOT be doing business with Budget again. Although I have done so for about 20 years with moves across the country.
Moving Truck Rentals in Phoenix
Shop Local Truck Rental Services in Phoenix
Join Angie's List to get the best local reviews in Phoenix.
- Instant access to reviews for 700+ services
- Exclusive service discounts - up to 70 percent off!
- Top-notch support from our live call center