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Stucco Repair reviews in Phoenix

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  • They over promise & under deliver. Work is shoddy & sloppy. Worse customer service I have experienced in a long time. Do not keep appointments or confirm so they show up when they want to with no notice. They leave a mess and are inconsiderate with personal property -a lot of damage to my items & plants. The jobs (painting, stucco, concrete, door install) are not expert quality as they claim. They lie when they say they fixed something when its obvious they didn't even touch it. Every visit they say they have ordered the window screen and it will arrive in a couple of days -I doubt the order has even been placed. Also tried to deny they broke the Ring doorbell but the video was there to prove it. They didn't cover the cracks so they are still there, doesn't appear that they used primer where needed or prepped enough or did the two coats because the paint is already peeling on both the wood & the stucco. There are areas where they completely missed and even though I have pointed them out and they say they will take care of they have not. I paid for the upgraded paint and I don't think it was used throughout as I saw cans of paint of the basic quality in my yard. Even though I provided details of my HOA requirements along with my paint choices they painted the trim & accents the wrong color. They were upset about their mistake and tried to place the blame on me. Also tried to convince me that the colors they chose were better. They said the job would take 4 days, we are now on Month 3. I made the mistake of paying them for the paint job not realizing they were going to give me the run around and ignore me. I have been trying to contact them repeatedly to finish the job and I haven't heard back in days. The last time they were here I thought they would complete the job but they did not. It seems like I have to tell them step by step and hold their hand for them to correct the job. After multiple visits they are still not done & when they come back they fix a couple of things then it's such a huge effort to get them to come back. I signed the contract on July 3rd and they are still not finished. They did not have the lowest estimate but I hired them because I wanted a quick & professional job but I definitely did not get that. Writing this review in hopes that they will make things right. I have been dealing mostly with Kenny, Tyler, Edwin & Francisco. Owner: Kenny Trett Updated address: 2141 S 160th Ln Goodyear, AZ 85338
    - Vanessa E.
  • Shaw and his crew did an excellent job painting our home. It had been over 15 years since its last coat and it showed. They replaced a dry rotted beam on the patio and patched 20 years of neglect. They were on time and finished the job in the time quoted. The job it’s self was not complicated, but they were very attentive to detail and the post painting inspection went quickly with only a small number of blemishes needing touch up. With the amount of surface area being painted and stucco being patched having just a handful superficial cosmetic touch ups shows the crew did a good job checking their own work prior to final inspection.
    - Stephen B.
  • It was MORE than I could have ever hoped for!! It’s like they knew what I was trying to accomplish, even before I knew. The suggestions on color were amazing! I have had three people stop and ask for their number in less than 24 hours of complaining the project. Thank you for the amazing transformation!!
    - Deborah M.
  • I spoke with the son and he quoted me a price. I said well, I probably will use you. He said he would get me on the schedule and get back with me. In the meantime, within two hours, another company called me with a lower quote. I sent a text to the son AC and asked him if he would match the other company's quote. AC, the son got mad and told me to hire the other guy. I told him that I did not mean to upset him, I was only asking. He said what frustrated him most wasn't the price, it's that I committed and told him to take care of it.. He hadn't even put me on his schedule yet! I don't know how Eddie is, the son AC definitely has anger issues. I would not want anyone working on my house that gets angry that easily.
    - JANICE W.
  • My first contact was with Hugh Ford. He initiated contact almost immediately after listing my project on Angie's list. He was professional and upfront in all my dealings. We set up an appointment for him to come by and evaluate the job and he showed up on time. He went over the work required step by step and was clear on what was included, and what was not. He beat his competitor by $1,100.00 and the quality of his crew's work was superb. The site manager George and his crew showed up on time and ready to go! We sort of estimated a two day job, and by golly they got the whole job done in just one day. I would highly recommend them to anyone wanting a professional, quality-driven paint job on their home. Thanks Guys! Tim S
    - Timothy S.
  • Luis, Alex and Jose were wonderful to work with. They provided great suggestions on improving the color scheme of our exterior, worked quickly and did an excellent job overall. I can't imagine a better experience than working with them. They even helped chase down our dog when he escaped. My wife loved the guys and told them she would miss them as they finished. everything was clean when they finished - no spills or garbage left behind. I would highly recommend them to anyone.
    - Nick M.
  • The job done by the company was outstanding. Owner Craig proposed a plan that incorporated all our wants and the company started a week later. Craig was on site everyday for the two weeks the project took to complete. We were able to make changes as work progressed so had a lot of hands on input which we appreciated. His three person crew were absolutely excellent - very talented stonemasons, attentive to detail and hardworking. We definitely recommend this company.
    - Naomi R.
  • Copper Valley was one of the lowest priced bids I received, and yet they did an excellent job painting the exterior of my house! A competitor just painted my neighbor's house. The same competitor's bid on MY house was almost $1,000 higher than Copper Valley's bid to paint my house. I watched the competitor paint my neighbor's house, and I was not impressed. The competitor rushed and was in-and-out in 1 day. I can see big paint "runs" on the front of my neighbor's house when standing out in the street. God only knows what other painting mistakes or short-cuts they made rushing to get a huge house painted in just 1 day. (Beware the contractor who thinks a 1-day whole-house paint job is a good thing.) Copper Valley did a decent job prepping. They were very thorough in painting. They went above and beyond patching all my stucco problems - even a HUGE section of stucco missing from a patio pillar. They also did extensive dry wall repairs to my covered patio ceiling. And, they replaced the rotten wood trim around my garage. ALL INCLUDED in their super-low bid price! All the other contractors that submitted bids wanted to charge EVEN MORE to include the stucco, drywall, and trim repairs I needed. So, I got a better paint job than my neighbor.... (his house is bigger, and my house paint was in much worse condition than his paint).... at almost $1,000 less!!! That's what I call "Winning"!
    - Eric F.
  • It went very well! He was prompt in coming to our house first to give us a quote which was $400 less than most of the other neighbors who had their houses recently painted. He and his team communicated very well and painted our house in practically a day and it looks perfect! Very professional. Highly recommend.
    - Ryan D.
  • I purchased their coupon for 2299 which was $300 lower than any competitor. Hugh was very professional and likeable. His worker guys were also polite and professional. Being a single woman I felt safe around them. They did an excellent quality job and cleaned up after themselves I would say 99% worth. The house looks great and overall I'm extremely pleased with Copper Valley Painting. They had the entire house and property walls painted within 2 days. The next time my HOA goes on the warpath about everyone painting their house I will be sure to give you a call!
    - Katharine K.
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Stucco Contractors in Phoenix

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