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Mattress Store reviews in Phoenix

  • F
    Pillow Top Express
    They sold me the wrong size mattress and box spring and dropped it off late at night.  Guy was 5 hours late.  They wont return my calls at all and have blocked me on fb.  They knew I had health issues and needed a queen size soft mattress instead got a full hard mattress. I have messaged and text and left vm.  Now the company number is full and goes straight to vm.  Supposed to have a thirty day unlimited warranty.  They are crooks and took advantage of me. 
    - Robbin O.
  • A
    ARIZONA PREMIUM MATTRESS COMPANY

    After six months and 3 other new mattresses of all sorts, I finally convinced my wife to try a Latex Mattress. December 17, 2012, Ken at Arizona Premium Mattress Co. helped my wife find the miracle that would get her out of pain for the first time in over a year. She has an arthritic hip, and at that time it was also out of alignment. Even before the doctor finished working on it, the latex was an immediate improvement over anything else we had tried. Almost 3 years later now & she would fight you for it. No kidding, her words. We would recommend Latex for anyone with special needs, weight issues (like my wife) or just a good nights sleep. And just in case you were wondering, the price was totally reasonable, especially considering what we got for our money. We are sleeping on the most comfortable bed we have ever used! This is far better than an air or waterbed and more durable. Much of the information we needed to understand how latex mattress's are made is on Ken's website and he guided us to other sites for a larger perspective.

    Also, recently I had occasion to need Ken's expertise again. He was still everything we needed.


    - STEWART C.
  • A
    ARIZONA PREMIUM MATTRESS COMPANY
    It is wonderful and the price was excellent compared to the big stores. It's a little hole in the wall showroom with a big warehouse, but that  means low overhead. You go in and pick out a mattress top, firm, medium, or soft, in 2" or 3" thickness. You have the opportunity to lay on the various combinations. They are very helpful, giving you an idea of what you would want in a mattress that will be comfortable for an entire night. We've had the mattress for three months and it is so much better than the Select Comfort Sleep Number mattress we had before, that it's not even comparable. No pressure points, no sagging, no lumpiness. It's great.
    - Mark S.
  • A
    Sack Time Inc
    I am due for a new mattress and I will just go there and buy it; I won't even shop around. It is a small family run business; it is not one of these big obnoxious chains that you see advertised on TV these days. They are very nice people who are very accommodating and the service is good. The prices are competitive but they may not be the cheapest. I have always had good experiences with them and will use them again in the future.
    - mark s.
  • A
    Electropedic Adjustable Beds
    They make custom bedside which can sit up.  They are wonderful and thoroughly latex which do not get hot or hold bed bugs.  They have good stuff.  The price I paid was not all that bad for adjustable beds.  I would use them again in the future.
    - JANICE B.
  • A
    SLEEP AMERICA
    We dealt with a very professional salesman, settled on a mattress and bought it within less than half an hour. They delivered on time and removed the old mattress. We thought it was a good experience and good value.
    - Mike F.
  • F
    SLEEP AMERICA
    I stated My desire to replace my existing Sealy Posturepedic bed. They showed me the best and informed me I could not flip the bed over as now, they all have been made to just turn but not upside down. I had no idea it was a foam bed. It began to keep an indentation but I was soon diagnosed with cancer so had to put aside the problem. I emailed Sleep America and received a call from a very nice man who sent an investigator to our house. This man instructed me to remove all bedding, he stretched, pulled, smoothed then measured. The report stated indentation was 1 1/4'' on right and 1'' on left and needed to be 1 1/2 to be covered under the warranty. I was shocked. I sent for a complaint kit from Sealy, followed their instructions, remeasured, took photos and sent to Sealy Corp. Consumer Support, received proof of delivery & received rejection dated the day after receipt. They insist I go back to Sleep America and ask for re-evaluation. I've not been well to do so again. Please help.
    - C KAY B.
  • A
    SLEEP AMERICA
    We returned to this store after having had a great experience there purchasing our queen set (Kingsdown) a few months ago. On our first visit, a terrific young lady named Ashley helped us. The gentleman helping us this time was also very friendly and even dragged a bunch of mattresses around so that we could try them out on their demo trundle bed (to see which ones would be too thick to fit under the daybed). The only thing that I didn't care for was his attempt at the last minute to sell me sheets. I mean, come on, I already picked out six items. That's enough. Still, I really like this local company and its founder's philosophy of giving back to the community. Much rather give her my business than some soul-less corporation.
    - STEPHANIE D.
  • A
    SLEEP AMERICA
    The service was very good, we had trouble deciding on what mattress to get and had to accommodate specific back problems as well. The salesperson was very patient and informative about our questions. We are still happy with our mattress.
    - CINDY E.
  • A
    Mattress Express
    We are now sleeping great the delivery went great friendly family business and they support other local businesses i would recommend to anyone looking for a mattress
    - Isabel P.
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Mattress Stores in Phoenix

Companies below are listed in alphabetical order.

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    I
  • IKEA

    2110 W IKEA WY
    Tempe, Arizona