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Funeral Home reviews in Phoenix

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  • I live in California and had the responsibility to arrange for my mother-in-law's funeral in Phoenix on February 22.  I chose Whitney & Murphy because they were one of the few Phoenix funeral homes on Angie's list and, more importantly, they are a family owned company that has been in business for over 100 years.  I was completely satisfied with every aspect of Whitney & Murphy's performance.  Their facilities are lovely and have a homey feel.  Everyone I dealt with was very professional, friendly and compassionate.  They are clearly very experienced in dealing with all of the details that must be handled sensitively under difficult and emotional circumstances.  They asked what kind of service we wanted and did not try to talk us into anything more than we requested.  They offered us choices about all the details and carried out our wishes perfectly.  We were well taken care of throughout the process.  I feel very fortunate to have found them and I recommend them very highly.  
    - Barbara M.
  • We dealt with Julia. She was very kind and helpful. Everything was fully explained, no attempt to upsell. Everything was completed as promised. . No problems or delays. Our needs were simple, the actual service was in another state, so I don't know about how they would handle a more complicated or extravagant service. One issue was that I needed a and quot;certificate of burialand quot; from the state we were going to. Best Funeral suggested I call a funeral home in that state to find out how to get one. I felt uncomfortable about cold-calling a random funeral home in another state for information, and it took a few calls to get all the correct information. It would have been nice if Best could have made the calls and gotten the information for me, but it was not a big deal
    - martha g.
  • They have been wonderful always. I have been to a couple of funerals and I didn't know much about them and the only thing was that it was a nice funeral and it is a nice facility. I thought the services were very nice. We went over to them when my mother was dying and they were extremely kind and extremely professional and it could have been horrible. We said we have never done this before and this is a situation and they filled in all the gaps. We did an inexpensive cremation. They did obituaries and it was very reasonable. It was not very stressful situation. When my mom died it was in the apartment so we called them and said people wanted to see her and we told them how long it would take and they came promptly. They were extremely respectful when they took the body. My father started to fail within a year and a half and they did the same thing. The second time there were a lot of things as he was a veteran. They were able get us all the way through with what was available and what they could do money wise. They are just amazing and I highly, highly recommend them. They are extremely well trained and much experienced. They alleviate the difficulties in a difficult situation. They never pushed us for money. They are amazing people. They have been there for 100 years plus. They see themselves as providing as much as possible helping people in difficult times.
    - Lynn A.
  • They were very professional. They really took care of the family. They were pretty easy to work with and their environment was nice. They were really helpful. For what we were getting, I thought it was a good price because there were a lot of extras that we purchased. They were very responsive.
    - Tom S.
  • HERITAGE FUNERAL CHAPEL IS A FAMILY-OWNED BUSINESS, AND THIS IS REFLECTED IN THEIR HIGH ETHICAL STANDARDS AND THEIR DEVOTION TO PERSONALIZED SERVICE. AT A TIME OF IMMEASURABLE STRESS & GRIEF, DEANE AND THE OTHER STAFF FROM HERITAGE FUNERAL CHAPEL PROVIDED A WONDERFUL SERVICE AND A WELCOMED SHOULDER TO LEAN UPON. I HIGHLY RECOMMEND THEM, AND I SINCERELY THANK THEM!
    - CHRIS F.
  • SHADOW MOUNTAIN WAS CALLED IN THE MIDDLE OF THE NIGHT AND PICKED UP MY MOTHER'S BODY PROMPTLY. THEY TALKED TO ME THE NEXT DAY AND TOOK CARE OF ALL THE PAPER WORK, EMBALMING, AND SHIPPING OF HER BODY BACK TO INDIANA FOR BURIAL. THE MORTUARY IN INDIANA COMMENTED ON WHAT A GOOD JOB THEY DID.
    - Connie C.
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Funeral Homes in Phoenix

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