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Over 489 reviews for
Phoenix Lasik Surgeons from people just like you.

A
"They all are really good. The whole office is good. Regarding the service until it is correct they ’t give up. Sometimes when I" have and when I need an enhancement and that is more money but with them if that happens with me, they just continue to work and it is the same fee. For the year eye care they give me a discount and what they do is that they take that money and give it for eye care. They are always doing good things for the community plus for the customer so everybody wins. They are excellent. We can see any of their doctors and I ’t have to see one particular person because all are equally experienced. The office staff is friendly and professional. I had a refund from them and they are always watching out for me.

-Lynne K.

A
"There was little wait for an appointment to have my mother examined by the surgeon, Dr. . The offices are very nice and the staff was professional" and friendly. The surgery was scheduled for her left eye in a very reasonable time. A detailed folder was provided, explaining the pre- and post-op regimen to be followed. It is not difficult but it is most essential someone be able to assure this is followed for several weeks, or provide that assistance, if necessary. The surgery and routine resembled an efficient assembly line. It was most apparent with the post-op attendant I met with who was somewhat and appeared eager to deliver her instructions and move on to the next, unable to from the script. At our appointment, I was dumbstruck that the admitting team up front refused to allow me to sign numerous documents on behalf of mother, who was present, unless they had a POA. She was unable to see well due to the pre-op (and she is diabetic). She has numerous significant other health issues. I have been responsible for her care, admissions, and hundreds of doctor visits for 15 years. The norm is for the attendant to hand me the documents and say, "You can sign for her if she'd prefer" even with no POA. It would not suffice for mother to state or even sign a statement attesting to my status as POA. I do have POA but do not carry it with me nor was it requested. Furthermore, my mother was right there and mentally competent to respond verbally to what needed signed. It appeared this might threaten the entire preparation for and the surgery. It caused a great deal of anxiety for both of us. The office manager intervened and I promised to fax in the POA after-the-fact as a solution. She is a most qualified and exemplary individual. Next day follow up at the examining location, I provided the POA with the request it be faxed to the surgical center. A month later, when surgery on the right eye was performed, the surgical center did not have the POA. (POA's are personal legal documents that should not be lightly requested and handled carelessly. Misplacement or loss of such documents cement the notion that they are handled neither with import or necessity nor to assure the security and privacy that they supposedly ensure. I recognize this is a personal irritant that will resonate with long-term care givers and is relatively minor in the overall perspective.) At the one week follow up after surgery on the left eye, it was requested we set up the appointment for the right eye surgery. It had been our impression that surgery on the right eye was optional. This was revealed in statements by the doctor who did the initial eye exam and by us in discussions for the first surgery. This was a surprise to us as we had planned to wait a few months for the second surgery. The surgeon came in and explained clearly why this would not be a good decision. Mom and I both like the surgeon very much as do we the optometrist, Dr . We scheduled the second surgery. We had a very long wait of nearly 2 hours, if I recall, past our appointment time. This was disappointing and there was no expectation of when the surgery would begin. All went well and very smoothly, however but it was a very long day. We have not made it to the billing status so can not comment with regard to that. Mother's right eye is showing irritation the past 2 weeks, 5 weeks after the surgery. Today we had a vision exam for new glasses and some drops were prescribed. She can see so much better - for the first time in her life, she could read a few things without glasses. Her new lenses are not "coke bottles"! We remain very pleased with the offices, staffs, surgeon, optometrist, and most of all, good results during this lengthy process. It is a very smooth, organized and efficient team. I would recommend this practice and our surgeon highly.

-Shirley M.

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  • They all are really good.  The whole office is good.  Regarding the service until it is correct they Provider name locked. ’t give up.  Sometimes when I have Provider name locked. and when I need an enhancement and that is more money but with them if that happens with me, they just continue to work and it is the same fee.  For the year eye care they give me a discount and what they do is that they take that money and give it for eye care.  They are always doing good things for the community plus for the customer so everybody wins.  They are excellent.  We can see any of their doctors and I Provider name locked. ’t have to see one particular person because all are equally experienced.  The office staff is friendly and professional.  I had a refund from them and they are always watching out for me.  
  • There was little wait for an appointment to have my mother examined by the surgeon, Dr. Provider name locked. . The offices are very nice and the staff was professional and friendly. The surgery was scheduled for her left eye in a very reasonable time. A detailed folder was provided, explaining the pre- and post-op regimen to be followed. It is not difficult but it is most essential someone be able to assure this is followed for several weeks, or provide that assistance, if necessary. The surgery and routine resembled an efficient assembly line. It was most apparent with the post-op attendant I met with who was somewhat Provider name locked. and appeared eager to deliver her instructions and move on to the next, unable to Provider name locked. from the script. At our appointment, I was dumbstruck that the admitting team up front refused to allow me to sign numerous documents on behalf of mother, who was present, unless they had a POA. She was unable to see well due to the pre-op (and she is diabetic). She has numerous significant other health issues. I have been responsible for her care, admissions, and hundreds of doctor visits for 15 years. The norm is for the attendant to hand me the documents and say, "You can sign for her if she'd prefer" even with no POA. It would not suffice for mother to state or even sign a statement attesting to my status as POA. I do have POA but do not carry it with me nor was it requested. Furthermore, my mother was right there and mentally competent to respond verbally to what needed signed. It appeared this might threaten the entire preparation for and the surgery. It caused a great deal of anxiety for both of us. The office manager intervened and I promised to fax in the POA after-the-fact as a solution. She is a most qualified and exemplary individual. Next day follow up at the examining location, I provided the POA with the request it be faxed to the surgical center. A month later, when surgery on the right eye was performed, the surgical center did not have the POA. (POA's are personal legal documents that should not be lightly requested and handled carelessly. Misplacement or loss of such documents cement the notion that they are handled neither with import or necessity nor to assure the security and privacy that they supposedly ensure. I recognize this is a personal irritant that will resonate with long-term care givers and is relatively minor in the overall perspective.) At the one week follow up after surgery on the left eye, it was requested we set up the appointment for the right eye surgery. It had been our impression that surgery on the right eye was optional. This was revealed in statements by the doctor who did the initial eye exam and by us in discussions for the first surgery. This was a surprise to us as we had planned to wait a few months for the second surgery. The surgeon came in and explained clearly why this would not be a good decision. Mom and I both like the surgeon very much as do we the optometrist, Dr Provider name locked. . We scheduled the second surgery. We had a very long wait of nearly 2 hours, if I recall, past our appointment time. This was disappointing and there was no expectation of when the surgery would begin. All went well and very smoothly, however but it was a very long day. We have not made it to the billing status so can not comment with regard to that. Mother's right eye is showing irritation the past 2 weeks, 5 weeks after the surgery. Today we had a vision exam for new glasses and some drops were prescribed. She can see so much better - for the first time in her life, she could read a few things without glasses. Her new lenses are not "coke bottles"! We remain very pleased with the offices, staffs, surgeon, optometrist, and most of all, good results during this lengthy process. It is a very smooth, organized and efficient team. I would recommend this practice and our surgeon highly.
  • I felt I was very fortunate that I had a very bad cataract and the doctor worked on me and did a good job. However, there was no after care and I was very disappointed in that. I went back to them and they wouldn't see me, they referred me to another eye care place. They were not the ones who referred me, I just called them up on my home. I had further eye problems and I went to the other eye care company because I knew it was hopeless to go back to Horizon. It was very disappointing that they didn't have any post op care. I wouldn't go back to them for anything. My husband had the Provider name locked. surgery by Horizons and was very pleased with it. One time he did have some problems and he went back and they did take care of him. I wouldn't hold it against them as far as the surgery was concerned but the post op care is Provider name locked. . They just send you on your way. I think it has to do with that they have to be very cautious with whoever referred you, they don't want to interfere. I don't know. I went to them upset because I was seeing double, then continued to have problems. I still have double vision but it doesn't bother me, I wear special glasses. The office is pleasant.
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