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Custom Furniture reviews in Phoenix

Real People ~ Real Reviews ~ Real Results

  • We changed the design several times and found the sales staff to be very accommodating.  They delivered a week early against their promise.  They were prompt with meeting there delivery time and did a good job installing everything for us.
    - Stuart D.
  • My wife and I had been talking about remodeling our kitchen for 15 years, so this project doesn't exactly qualify as an “impulse buy.” A major part of our procrastination was the inevitable disruption a kitchen remodel would mean to our home and lifestyle, in general. Our situation was rendered more complex by the fact that we have four cats and their collective tolerance for remodeling is minimal, to say the least. During our prolonged period of procrastination, we made significant home improvements, but just couldn't bring ourselves to commit to a kitchen remodel. When a knob fell off our aging oven and we were compelled to use a pliers to adjust the temperature, we decided that was a sign from the remodeling gods.

    With that as a predicate, and despite receiving countless contractor recommendations from friends and colleagues, as a card-carrying Angieophile, I consulted Angie's List and located Provider name locked. Construction. I called, discussed what we had in mind, and scheduled an appointment.

    At the designated date and time, we met with Provider name locked. (Provider name locked. Construction) and Provider name locked. (Dwelling) at our home. Punctuality is an important issue to me, and it is never more meaningful than on an initial meeting. Both Provider name locked. and Provider name locked. arrived right on time, so we were off to a very positive start. Within the first 30 minutes of our initial meeting, we knew we liked Provider name locked. and Provider name locked. . First impressions are lasting impressions, and we were impressed with Provider name locked. and Provider name locked. from the get-go.

    The focus of this review is Dwelling, so I'm going to restrict this narrative to our experience working with Provider name locked. , Provider name locked. , Provider name locked. and the rest of the Dwelling team. A separate review has been posted for Provider name locked. Construction.

    Our initial impression of Provider name locked. was very positive. She was friendly, conversational, respectful, and the epitome of professionalism in appearance, speech and demeanor. We immediately felt comfortable having Provider name locked. in our home. We later learned that she is an animal lover, so that was an added dimension that we appreciated, knowing that our cats were destined to be under foot at some point.

    My wife and I did not have any carved-in-stone ideas for remodeling the kitchen. The one thing we knew definitively was that any appliance that did not require a pliers to adjust was going to constitute an improvement, though we didn't want to acknowledge that in our first meeting lest we set the “satisfaction bar” too low. So we shared our loosely-associated thoughts with Provider name locked. and contributed our sincere-yet-stunningly-unhelpful comments such as, “We'd like to change this, but we're not sure to what” or “We think something new would work here, but we're really not sure what we want.”

    The fact that Provider name locked. did not attempt to flee is testament to her dedication and commitment, so we knew we were working with somebody who was up to the challenge. She began to offer suggestions and shared several “what if” scenarios that were both interesting and exciting, as a preliminary vision began to take shape.

    At the conclusion of our initial meeting, Provider name locked. took a few preliminary measurements, we thanked her for coming, and said we would be in touch.

    We knew after that first meeting that we wanted to work with Provider name locked. and Dwelling. We had originally planned to interview other contractors, but my wife and I both felt so positive about Provider name locked. , we decided that we didn't need to look further. Now that the project is completed, and with the benefit of hindsight, it was absolutely the right decision.

    From that point forward, throughout the summer, we had a number of meetings at home and at the Dwelling studio. Provider name locked. returned to our house on several occasions and took additional measurements and photos, and a master plan began to evolve.

    As our discussions continued, the inevitable “project creep” made an appearance and what started out as a kitchen remodel expanded into a family room and living room. The phrases my wife and I most frequently uttered during this period were, “As long as we're doing that, it only makes sense to do this,” and “That looks great, but if we stop there, it's not going to look right here, so we need to extend that.” And that's how a kitchen remodel winds up encompassing three rooms and the installation of a three-panel sliding glass door system to the backyard.

    We were never pushed or pressured to expand the scope of the project in any way. Provider name locked. was at all times gracious and willing to work within whatever parameters we established and periodically changed. We very much appreciate Provider name locked. 's flexibility and willingness to work with us in that regard.

    Provider name locked. ultimately presented plans for the kitchen redesign, cabinet and counter top configuration that resulted in a significant increase in overall kitchen functionality by making much more efficient use of our existing space. We selected cherry as the wood for our cabinets and the finished product is beautiful. The craftsmanship is flawless and the people who did the actual installation were meticulous in their attention to detail and function. They were also pleasant and friendly, so we never felt uncomfortable with any of the individuals who performed work in our home under Dwelling's supervision and direction.

    For the counter top, we decided to go with granite. We met Provider name locked. at one facility to select an appropriate slab or slabs. The weather was extremely hot and uncomfortable, yet Provider name locked. couldn't have been nicer or more pleasant. Once again, we never felt pressured to make a decision on the spot.

    As it turned out, we felt the available selection of slabs was lacking at that facility, so without missing a beat, Provider name locked. set up an appointment at a second facility for another day and met us there, as well. Her assistance was invaluable in selecting an appropriate slab. We met weeks later at the actual fabrication facility. We didn't know anything about working with granite, nor anything about seams or flaws or Provider name locked. , nor how it should best be configured

    Before remodeling, our kitchen had 70's-style Saltillo tile, and the family room and living room were carpeted. After much discussion, we decided we needed different flooring. We met with Provider name locked. and Provider name locked. at Dwelling and after looking at a variety of flooring options, we were shown a sample of reclaimed chestnut and knew instantly, that was IT.

    Provider name locked. , Provider name locked. , Provider name locked. and several other individuals were all involved in the flooring phase of the project. It was complex and required a number of logistical considerations, all of which were handled with the utmost professionalism. The result is magnificent.

    The wood was reclaimed from a structure built in 1922 in a small town in West Virginia, and the “distressed” nature of the wood, with knots, worm holes, nail Provider name locked. , etc., projects a sense of warmth that transports me back to my days growing up in a small New England town. The boards are varying widths and the random distribution “pattern” created by the craftsmen who meticulously installed the flooring is unlike anything we have seen before and greatly enhances the ambiance created by the wood.

    Wood naturally has some flaws and any anomalies that needed to be addressed subsequent to the installation were handled quickly and efficiently. Throughout the process, we were always comfortable knowing that we were in good, competent hands and that everyone we encountered at Dwelling was committed to producing the best possible result at all times. And that result was achieved.

    Communication was excellent with Provider name locked. throughout the project. Sometimes we met in person, other times we stayed in touch by phone, email or text. If we had a question, obtaining a prompt, responsive answer was never a problem or a concern.

    Today, when anybody enters our home, the first thing they comment on is the flooring. Provider name locked. and the good folks at Dwelling did a masterful job.

    When the hard construction portion of the project concluded, we were so impressed with Provider name locked. and Dwelling that we decided to continue working with them as we entered the furnishing phase.

    We went area-rug shopping recently and with Provider name locked. 's able assistance and input, selected some beautiful rugs, which were recently installed. Because the look and feel of our home has changed with the remodeling, Provider name locked. has been invaluable helping us select fabrics and patterns that pull all the new colors and textures together. She also assisted us in designing a custom couch, table and four ottomans. To help us visualize the pieces within the existing space, she created a “life-size” paper template that she positioned on the floor so we could see how it would fit in conjunction with other furniture as far as traffic flow, etc. Provider name locked. has also assisted us with additional furniture and fabric selections.

    Her patience, thoroughness and good spirit is a pleasure to be around. It is also clear that Provider name locked. enjoys what she does, and her enjoyment and interest is infectious. She makes what might otherwise be a tedious selection process fun and easy. Working with Provider name locked. felt more like working with a long-time friend, even though we have only known her for a few months. That is a comfort level that most people in today's “rush-rush” world simply do not possess.. It's a rare characteristic, one that we appreciate, and one that made working with Dwelling a uniquely positive experience that exceeded our expectations at every turn.

    We still have a couple of rooms left to remodel and when we do, we will definitely be contacting Provider name locked. Construction and Dwelling -- and we are looking forward to it.
    - Richard S.
  • Provider name locked. has a remarkable eye for space, color, proportion and understated elegance. She has been in the design business for over 30 yrs and her experience shows. Provider name locked. is a stickler for detail - so if you're a perfectionist - which I am, this is the designer for you. She is also able to adapt to your style as opposed to many designers who inflict their style on you. If something goes wrong, and it will, Provider name locked. will make it right. I never had an appreciation before for what a good interior designer can bring to the table but I do now. They can make it all look good together - as opposed to having nice furniture that just doesn't quite look right with everything else. She can expose you to a world of fabrics and textiles that you can never find on your own. She will narrow your choices to only the things she knows will look good and takes the guess work out to produce stunningly beautiful results. Provider name locked. works with a select group of contractors who all have high standards of quality. Remodeling is painful - but when it all turns out well - the pain is well worth many future years of living in a beautiful home.
    - CORA B.
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