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Car Inspection reviews in Phoenix

Real People ~ Real Reviews ~ Real Results

  • I am always able to get an appointment when I need it. They are efficient, thorough, offer customer shuttle service, and return my car in the time promised. I never have to worry about problems being promoted that don't need fixing. I trust their judgement completely.
    - Ann S.
  • It went great! I had plenty of time to talk with Dale, the shop's owner, as I waited. I felt very comfortable with him, and I feel very confident that he is very knowledgable and completely honest. My car is running really well now, and I'm really glad to have found someone I trust to take care of maintenance and repair in the future. When I get a good car, I like to keep it for a long time, and I think Dale and his crew are just the guys to do it!
    - TERESA J.
  • Troy, Dean, and everyone there is incredible! Honesty and Integrity definitely are at the core of their beliefs for their customers! I have never had better experiences than the ones I have had at Bays Complete Auto Repair! I have been advised of issues that needed to be taken care of - I have an older work truck with 308K mi - but they have never been pushy or overbearing about getting the work done. They advise as to the extent and severity of the issue and let me make a decision; and they Always have a fair price for the work! Always! When my brakes started squealing less than a year after they replaced them, I took it to them and asked if it was covered under their warranty. Though my wheel bearings were bad, and that most likely caused the brake issues, they warrantied the work on the brakes and I had them fix the bearings issue. Most shops would tell you that because another issue caused the brakes to wear incorrectly, that the brakes were not covered. Bays Auto is the Best! I was at another shop until I had to stop here bc they were close and I had a serious, immediate problem. They fixed that problem with no sweat, gave me a fair price, did it in the time they said it would be done; and found work my previous shop said had been done, that I had paid for, and was not done! We set an appt for Bays to take care of those issues at a better price than my original shop! I will not go to another shop now that I've found Bays Auto!
    - Jason A.
  • They are excellent. The cost is reasonable, and they do things when they say they will. They will let you schedule appointments. I normally only have to wait about 30 minutes when I schedule an appointment. I have been going here for about 25 years now, and would recommend them to anyone.
    - Ruth M.
  • Excellent. My front breaks were grinding. Auto mechanic Tyler G. was able to get the job done timely and a good rate. He inspected the whole car so now I know what jobs I'll need done in the near future. He does good honest work. He takes care of my car as if it was his own
    - Annlee G.
  • Very good. They identified other issues (it's a high mile vehicle) but we're clear on what needed to be done today and what could wait or could be done by me. They worked up estimates on the other repairs and finished the work on time and as quoted.
    - Dean P.
  • It went how it always does, smoothly with no issues. They always provide an estimate up front, and give you options as to the immediacy of any repairs. This allows me to budget and plan for any necessary maintenance. I've been using 25th Street for at least 10 years, and they service all of the vehicles in my family. I trust them implicitly with my cars and the safety of my family.
    - Ted C.
  • Brought my car in for first time for an oil change, maintenance, and thorough check prior to a planned road trip. Great experience. Staff is friendly and professional; they know cars and explains things so they are easy to understand. Work done same day. Gave me ride home and picked me back up when service complete. Cars at almost 125K miles (struts were original & riding rough). Smoother more comfortable ride now and ready for my next road trip! I will definitely use this shop again and will gladly recommend them to friends and family. 
    - Lorre L.
  • Not only am I pleased with the fact that it was an honest company offering a successful a low-dollar fix, I was impressed by the way they treated people.  Not having anywhere to go for an hour, I watched them relate to customers and vendors who came into the shop.  Everyone was treated politely and kindly.  I've done 25 years of customer service and that was impressive.  Who knew a car repair shop could figure out customer service?

    So, I would absolutely recommend Curt's and will look nowhere else the next time I need

    - Steven L.
  • Bays consistently does a great job at keeping my Honda running. I have over 130,000 miles but it runs like new...thanks to them. I've been a repeat customer for quite some time now and just wanted to let others know that Bays is one of the very few honest and reasonably priced shops that I've found in the Phoenix area.

    - Eve T.
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Car Inspectors in Phoenix

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