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From the beginning everything went OK,but when the auction end it and time came to let people pick up their items from my house, only 2 young ladies were present in the house, I was in the area and went to my house just to see the chaos! People were dragging heavy items, furniture and not being able to handle it! Due to that my stairs, floors, walls were scratched and damaged ! House was fully remodeled and I was ready to move to live to Florida , they said that they will take care of the damage . When I got few repair estimates, they said is to expensive , once again I found handy man and repairs were done , we agreed on price and still 2 months later - I wasn't refunded! Countless texts ,phone calls and emails were exchanged between us and promises were made time to time but no results!
Second- they charged me $682.50 for gemologist appraisal- which we did not agree on it , it was not in the contract and unknown to me I was charged ,after speaking to Manager it seems everything would be refunded to me but after two months still I wasn't paid for that neither ! Now they do not answer phone calls text or emails , very unprofessional and disappointing! I wish to resolve this matter as soon as possible ! Thank you !
- zydruole G.
Provider name locked. and his crew were polite and friendly. The set-up went quickly and was very organized. Provider name locked. advertised in the KC Star and on on-line media. The sale was successful. We were pleased with the total amount of the sale. Provider name locked. works with an liquidator who bought and removed the remaining items. It was nice not to worry about disposing of them ourselves. The house was left as clean as sweeping can be. The floors had been protected with cardboard and plastic sheeting.
Two items went missing during set-up. One was a Provider name locked. gun, and the other was a bright pink ladies' ski jacket. The jacket was returned the next day with the explanation that someone had borrowed it, since the morning was chilly. There were no women on the crew, though. The gun was never found. We were compensated for the retail cost.
- DENNIS E.
Provider name locked. 's Estate and here team are exceptional. They were extremely professional, knowledgeable and delightful to work with. I recommend their services highly without reservation.
- Gema P.