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F
"6-15 CAME TO HOUSE TO SURVEY AND QUOTE 6-20 SENT ESTIMATE 6-25 CONTACTED TO SCHEDULE START DATE 6-27 HAD MEETING TO COORDINATE WORK DATES" & SCHEDULE WAS TOLD THEY WOULD START THAT WEEKEND AND FINISH WITHIN TWO WEEKS. AUGUST- STILL WAITING FOR THEM TO FINISH WATERING SYSTEM AND LIGHTING SEPTEMBER- STOPPED ANSWERING PHONE CALLS, AND NEVER RETURNED TO COMPLETE TREE TRIMMING AND ADDRESS WATERING SYSTEM LEAKS, AND WATER NOT GETTING TO SOME PLANTS HAVE SINCE HAD TO REPAIR LIGHT WIRING TWICE AND WATER LEAKS ONCE WITHIN FIRST YEAR THIS CONTRACTOR HAS EVERY EXCUSE IN THE BOOK, ALOT OF TALK ABOUT WHAT AN HONEST BUSINESS HE RUNS BUT LIED TO US DAILY ABOUT WHEN THEY WOULD RETURN TO COMPLETE THE JOB. NEVER DID RETURN AND STOPPED TAKING OUR PHONE CALLS.

-Lisa W.

F
"Original all in estimate for this provider was $31,000.00 and included remodel of bathroom with new cabinets and beautiful rain shower., new kitchen windows and" making window seat chair height, new patio doors for bedroom and Arizona Room, new bar area in the Arizona Room, new tile floors in Master, former furnace room included in design for Master closet and remodeling present master closet with new closet setup. Also included was the provider obtaining all required building permits What we got a beautiful new shower., and tile floor, cheap cabinets that were too small. We were never actually given the dimensions of the cabinetry and did not realize that bathroom cabinetry was smaller than cabinets for a kitchen. The cabinets were all ordered as single cabinets instead of doubles or triples and we lost approximated 20 Sq ft. of storage space. We were given three choices of sink for the bathroom, made a special trip out to the supplier to check out the sinks, made a choice a week later we were informed we had chosen a kitchen sink not a bathroom sink and we needed to make another selection. We made another selection guess what it was too big also but we didn't know this until it was being installed. The project manager had to build out the cabinetry to accommodate the sink. The Design Consultant was very friendly but never seem to hear what we were saying. From the very start we told him we wanted a large rain shower and a pocket door. When we went to pick out the bathroom hardware and plumbing he kept showing us shower heads that were not rain shower heads. I finally got angry and loudly that we were having a rain shower and that is final. I do not want to hear another word about our shower head be an alternate to a rain shower. The 80+ items contract we signed did not actually specify the plumbing hardware or the pocket door. We paid extra to have what we specified we wanted from the beginning. We did not get new kitchen windows, We did not get new patio doors for the Master and the Arizona room nor did we get a new bar area in the Arizona Room. The former furnace room was never incorporated in the original design giving us a large master bath well designed but we did get a haphazard closet out it. We requested that the Design Consultant not accomany the Vice President and Project Superintendent when they came to our house for the final meeting. The Design Consultant had insulted us once to often. The Vice President did not care to hear about out complaints about the Design Consultant and was not interested in even looking at the bathroom cabinetry to check out our complaints. Under no circumstance would I recommend anyone who does not have money to throw away ever go near this provider.

-Frank M.

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Architect reviews in Phoenix

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  • 6-15 CAME TO HOUSE TO SURVEY AND QUOTE

    6-20 SENT ESTIMATE

    6-25 CONTACTED Provider name locked. TO SCHEDULE START DATE

    6-27 HAD MEETING TO COORDINATE WORK DATES & SCHEDULE

      <Provider name locked. >

      WAS TOLD THEY WOULD START THAT WEEKEND AND FINISH WITHIN TWO WEEKS.

      Provider name locked. > <Provider name locked. >

      AUGUST-  STILL WAITING FOR THEM TO FINISH WATERING SYSTEM AND LIGHTING

      Provider name locked. > <Provider name locked. >

      SEPTEMBER- STOPPED ANSWERING PHONE CALLS, AND NEVER RETURNED TO COMPLETE TREE TRIMMING AND ADDRESS WATERING SYSTEM LEAKS, AND WATER NOT GETTING TO SOME PLANTS

      Provider name locked. >

    HAVE SINCE HAD TO REPAIR LIGHT WIRING TWICE AND WATER LEAKS ONCE WITHIN FIRST YEAR

    THIS CONTRACTOR Provider name locked. HAS EVERY EXCUSE IN THE BOOK, ALOT OF TALK ABOUT WHAT AN HONEST BUSINESS HE RUNS BUT LIED TO US DAILY ABOUT WHEN THEY WOULD RETURN TO COMPLETE THE JOB.   NEVER DID RETURN AND STOPPED TAKING OUR PHONE CALLS. 



  • Original all in estimate for this provider was $31,000.00 and included remodel of bathroom with new cabinets and beautiful rain shower., new kitchen windows and making window seat chair height, new patio doors for bedroom and Arizona Room, new bar area in the Arizona Room, new tile floors in Master, former furnace room included in design for Master closet and remodeling present master closet with new closet setup. Also included was the provider obtaining all required building permits
    What we got a beautiful new shower., and tile floor, cheap cabinets that were too small. We were never actually given the dimensions of the cabinetry and did not realize that bathroom cabinetry was smaller than cabinets for a kitchen. The cabinets were all ordered as single cabinets instead of doubles or triples and we lost approximated 20 Sq ft. of storage space. We were given three choices of sink for the bathroom, made a special trip out to the supplier to check out the sinks, made a choice a week later we were informed we had chosen a kitchen sink not a bathroom sink and we needed to make another selection. We made another selection guess what it was too big also but we didn't know this until it was being installed. The project manager had to build out the cabinetry to accommodate the sink. The Design Consultant was very friendly but never seem to hear what we were saying. From the very start we told him we wanted a large rain shower and a pocket door. When we went to pick out the bathroom hardware and plumbing he kept showing us shower heads that were not rain shower heads. I finally got angry and loudly that we were having a rain shower and that is final. I do not want to hear another word about our shower head be an alternate to a rain shower. The 80+ items contract we signed did not actually specify the plumbing hardware or the pocket door. We paid extra to have what we specified we wanted from the beginning.
    We did not get new kitchen windows, We did not get new patio doors for the Master and the Arizona room nor did we get a new bar area in the Arizona Room. The former furnace room was never incorporated in the original design giving us a large master bath well designed but we did get a haphazard closet out it.
     We requested that the Design Consultant not accomany the Vice President and Project Superintendent when they came to our house for the final meeting. The Design Consultant had insulted us once to often. The Vice President did not care to hear about out complaints about the Design Consultant and was not interested in even looking at the bathroom cabinetry to check out our complaints.
    Under no circumstance would I recommend anyone who does not have money to throw away ever go near this provider. 
  •  

    I called this company for the first time around noon on 12/9/11 to set up an appointment to fix my garage door and the opener.  To my surprise, the owner offered to have his crew out the same day and they had an appointment period of 7-9pm.  I was amazed that they actually worked that late, but it worked out perfectly for my schedule.  Around 6pm, I received a call from the gentleman who was going to come out for the appointment, and he finished a previous job early, so he offered to come to my house early as well.  They arrived within 20 minutes, took a look at the door and diagnosed the problem within 5 minutes.  He gave me the price and they began the work.  Once this part was fixed, we also discussed another problem with the wheels on the garage door track that were old and worn, making a lot of noise when it opened/closed.  He explained the type of wheels they use to replace old ones and their product guarantee, then offered me a 20% discount if I wanted him to replace those as well.  I agreed, and within an hour they had completed the entire job.  He even acknowledged that the system was very old, but that it worked and there was no sense in doing anything to it until it goes out, so I trusted that he wasn't just trying to sell me something.  The 2-man crew cleaned up and left, having provided one of the best service experiences I've had in a very long time.  I've since told several people about my experience, and I would highly recommend this company to anyone.  They are fantastic!
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Architects in Phoenix

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