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Specialized Services reviews in Philadelphia

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  • First, they said they called me to confirm, but got no answer. They didn't call me because they didn't have the right number. So, Provider name locked. came about 20-25 minutes late. Provider name locked. so-called cleaned my Provider name locked. gas burner. He was done in all of 10 minutes. I asked how much. He said $60: $49.99 service call + $10 labor. I said that the total should be no more than $40 because their service call is $40 and the Angie's List coupon deal says, $20 off of labor. I asked why was he charging me $49.99??? This man Provider name locked. said that his company charges $10 more for doing work outside of their main office radius. Say what? I told him that no one told me that, especially since I live in Philadelphia, and I wouldn't have hired his company if I knew that. Is this how they treat all of their Philadelphia customers? I also asked him about the $20 off coupon. He said that was toward labor only and my labor was only $10. Yeah, it should have been nothing because from what I could see, he did nothing! I said that's not fair or right. He then had to nerve to say, then we don't have to do business with you anymore. Say what?? Provider name locked. ? My godaughter was sitting there and she said that she couldn't believe he said that. Seriously, this man said this. I couldn't believe it! If this wasn't the worse business flim-Provider name locked. , then I don't know what is. Before I gave him $60 cash (and I asked on the call if I can pay with a card, but that changed after he did the work), I asked for a receipt. He said that they are going paperless, but he will have Provider name locked. email my receipt. I said I still need proof to show that he was here. He went to his truck and came back with a business card, written on the back of it with today's date, the amount paid in cash, and his name. Awful business! You can best believe that I won't be doing business with Provider name locked. again if this is how they treat their customers and do business!!!
    - Karen G.
  • Unfortunately, the end result was not good.  The repairman diagnosed several possible causes of our problems and advised my husband to purchase an install a part on our own to save money, as well as bringing a few different parts to our home to see if those would resolve the problem.  In the end none of these solutions resolved our problem and approximately a month later we still have a non-functioning washing machine.

    My husband attempted to contact Provider name locked. and the repairman directly one last time after the repairman did not show up for a promised appointment, only to not receive any response from either party either by telephone or email.

    Although the repairman was courteous, I believe maybe the problem was that he did not have enough experience and therefore could not correctly diagnose the problem.  Sadly I will not be able to recommend them to anyone in the future.

    - Mary S.
  • Provider name locked. is prompt and has a very nice approach to working with kids. He's a very warm individual and can relate to a kid at his level. He makes the student feel comfortable, and gives him the confidence that he can succeed.  Provider name locked. has been a public school teacher and has lots of experience teaching math.
    - Kenneth P.
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Specialized Services in Philadelphia

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