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Oriental Rug Cleaning reviews in Philadelphia

Real People ~ Real Reviews ~ Real Results

  • Zakians picked up our 30-yr-old 9x12 Pakistan oriental - it was soiled, but not overwhelmingly so. They returned the rug a week later smelling so strongly of vomit that we could not be in the same room with it. Picked up the rug again for reservice, returned the rug a week later, still smelling (although less so), wet, with a plasticky feel to the finish and lumpy. We had to dry the rug, use an ozone generator for 3 days to Provider name locked. the odor, and handbrush the carpet to restore its softness. The rug will now be going back for re-service today. Three times for service is unacceptable.
    - Linda O.
  • First, I called them because they had a 20% coupon, because they were on Angie's List, and because they have had nothing but "A" reviews!  The office person, Provider name locked. , was extremely sweet and helpful at a time when we needed it, for we are in the process of  putting some things in storage and general cleaning up.   The stress levels!  It is a very large, old house that we have loved these many years.
    Provider name locked. monitored the entire rug pick-up event.   She scheduled the time for pick-up, she alerted me the day they came, she informed me that the men had trouble finding parking.   I saw them driving around the block, time after time, but we finally decided that they should park at the bus stop, knowing that it would be for a very short time.
    Then, after the men left, I called Provider name locked. to deposit a down-payment, and she assured me that however and whenever we wanted to pay the remaining balance was ok with her company!   The phone was ringing off the hook as background noise, but she kept her cool!
    The two men, Provider name locked. and Provider name locked. (Fiber Care Specialist), patiently scanned the house for the rugs, expertly rolled them up or folded them, and carried them out to the van....not a moment's worry!    I was so relieved that the rugs were getting the attention they so deserve (and that I didn't have to do it!)
    Now, I look forward to seeing the results of this expert cleaning!    Thank you, everyone!

    - Elizabeth A.
  • I got an estimate of the costs from the information on the Provider name locked. website.  When I called to order, my estimates were confirmed.  I selected a date for pick-up and was told to call that morning after 8:30am to get a more specific time when the pick-up would occur.  The Provider name locked. employees arrived exactly on time.  They called me a week later to tell me the exact cost, the payment procedures and the delivery date.  The delivery was also right on schedule.  The delivery person was helpful and knowledgeable.  It was a painless and worry-free process from beginning to end, and, as noted previously, I am very happy with the results.
    - Janet E.
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Rug Cleaners in Philadelphia

Companies below are listed in alphabetical order.
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