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Home Improvement reviews in Philadelphia

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  • I contacted this business on a little before 4PM on Friday November 15, 2015 to schedule a repair of a J channel and siding.  The person who answered the phone hung up abruptly at 4pm when the business closed.  I called back and got an answering machine.  I left a message thinking someone would call back. I received no return call.  I called back today November 16, 2015 and the girl who answered the phone hung up again.  Considering this happened twice with the same girl, I wouldn't consider hiring this company.  This is rude, unprofessional and no way to conduct business.  0 Stars for this company.  It was a complete waste of my time and I wouldn't want anyone else to waste their time. 
    - Janice L.
  • Provider name locked. was recommended to us by our handyman when our AC stopped working in August. They took 4 trips out to our house to figure out the issue, each time leaving saying that the system was working correctly and then it would stop working ten minutes after the technician left. The first technician to come made a diagnosis and then ordered the incorrect part. This part was then put in the next day by a different technician who did not realize the part ordered was incorrect. He installed the part and the system shut down again after he left. Finally, on the 3rd call, they sent out their "best guy" who realized that the part ordered was incorrect and ordered the correct part. The cost for all this was $1000 with the labor charge seemingly way out of line with the amount of time actually spent performing the service.
    However, Provider name locked. seemed to have a good reputation so we had them come back out when we had a gas leak and to perform annual furnace maintenance. The cost for the repair of the gas leak was $100 over what they had originally quoted us. The kicker was the $1200 of additional work that was recommended by the technician. This was the same technician who ordered the wrong part when our AC stopped working. 
    Wanting to get a second opinion, we had another Angies List highly related HVAC technician come out and evaluate our system, without telling him that we had already had the system looked at. He found nothing wrong with the system (except that the filter needed changing, which the Provider name locked. technician didn't mention). When I showed him the quote for repairs from Provider name locked. , he was astounded at the estimate.  I asked him to specifically looked at the problem areas mentioned by Provider name locked. and he indicated they were in fine working order.
    I recognize that Provider name locked. is very highly regarded on Angies List. There is the Provider name locked. that our system will indeed shut down, as predicted by the Provider name locked. technician, in which case I will be happy to rescind this review. But it's hard to imagine that two different technicians could come to two very different conclusions about our system. As someone also in a service industry, I am inclined to not trust the company that made a mistake and is charging seemingly very high prices.  

    - Jay M.
  • They were running late with other calls but they called and rescheduled for the same day at at time that was convenient for our family. They did an excellent job.
    - Jason T.
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Home Improvement Services in Philadelphia

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