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Shop Offers from Local Home Automation Services
$99 Special for a Home Security System with Lighting ControlsMember price $99.00 Original price: $597.91.
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$648 for 6 Hours of Handyman ServicesMember price $648.00 Original price: $720.00.
$499 for 4 New Recessed Lights with a Dimmer Switch InstallationMember price $499.00 Original price: $599.00.
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Home Automation reviews in Philadelphia
Real People ~ Real Reviews ~ Real Results
After I paid for half the equipment at the time of agreeing to deal with Provider name locked. in early March 2011, I was told my system would be fully functional within one or two days from the beginning of equipment installation. The installer, a business partner with the salesman, came to my residence in mid-March 2011 and said the installation would be a two-day job, which he then started. A series of excuses followed delaying completion of the installation, and the last I heard from either the salesman or the installer was in October 2012. While my residence was being monitored, the system was never completed. I switched to another security dealer who satisfied my needs in one day in February 2013, after I wasted about 1-1/2 years trying to deal with Provider name locked. . I would not recommend Provider name locked. to anyone!
- NORMAN E W.
I was somewhat dubious of the nearly universal high praise
Provider name locked. gets on Angie's List and on other review sites. Seemed too good to
be true. My experience suggests they really are a top-notch firm. While my order of a security system did not go
without a hitch, the overall experience was great.
I ordered a package of intrusion sensors and light controls
through Angie's List at a great price. Within an hour or so of placing the on-line
order a representative of Provider name locked. called and walked me through the process
of completing the order, including adding more sensor to the package. I was surprised-- amazed really--when the representative
didn't try to 'up sell' me products. To the contrary, he actually showed me that
I didn't need several of the sensors I was considering. His advise saved me
several hundred dollars. What a refreshing experience, a company that puts the
customer's needs above a quick buck!
The equipment package came very quickly, but unfortunately
it was not complete. A call to customer service set things straight. However,
it did take several hours for them to check on the problem and call me back. In
the end they shipped out the missing items, which then arrived quickly.
Installation was easy and activation was straight forwarded.
It did take longer than the half hour they suggest on their web site. Our fairly
complex system took closer to a hour to activate. The representative was Provider name locked.
wonderful. She was very friendly,
knowledgeable, and extremely patient. She took the time to confirm that every piece
of equipment was operating properly and very clearly explained the operation of
the system to my wife and I.
Overall, we are very satisfied with the our experience with
Provider name locked. . The wireless technology is Provider name locked. and very effective and their
customer service is stellar. It is rare to find a company that actually delivers
what it promises. FrontPonit does!
- Jed L.