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On Monday they arrived (unfortunately the roads were being paved so it was a little confusing for them to get around the city to get in front of our house, however there were no complaints only apologies that they couldn't be there on Saturday as originally requested).
We pointed out everything that needed to be removed, they went over the pricing, we agreed and then they said leave it to us and they took it from there and we were able to go back to our business of our morning coffee.
The two guys were super friendly, hard working and trustworthy.
Once it came time to pay, they even took money off the bill 1- for angie's list, and 2- for an apology for not being able to make it on Saturday.
We all know that sometimes unexpected things happen where an appointment can't be made - but this is a very customer oriented and great service company that they took it upon themselves to give us the discount even after we agreed to pay the amount prior to the discount.
You can't find more honorable and pleasant people to work with.
Obviously, I hope I don't have a situation like this where I need to work with them again (basement flooding), but if I did I would call them in a heart beat.
everything in less than half an hour. They were extremely easy to deal
with and there were no issues or inflated extra charges for the
additional volume of waste that needed to be removed.
They showed up on time and the two guys that took the trash were very nice and respectful as my mother-in-law is 82 years old. They were careful not to bang into walls and took their time removing larger, heavier items. They cleaned out the house in about an hour and a half.
The price was fair and quite honestly was less than other junk haulers that just leave a dumpster at the house. The overall experince was very positive and I would recommend them to anyone that needs this type of service.
I asked him to leave the bathtub, and then send me a photo of the project when done. I decided to move the bathtub to the corner of the yard to repurpose as a planter, and was concerned I couldn't lift it myself. He said he would come back when I was around to help me move it. He not only came and helped me move it, but he helped me move a table inside to another room, and took all the other miscellaneous trash and material from inside the house right then and there. I gave him an extra $100 which was very fair, since he not only did all that on a Saturday without planning to, but he stayed and helped me rip out weeds and get the backyard ship shape and was friendly and professional too.
I will definitely use them for my next cleanout job!
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